Playa del Carmen

Thompson Playa del Carmen

Member rates available
Travelzoo Staff

Why We Love It

  • Be among the first to stay in this new 4.5-star hotel, opened November 2015
  • Rooftop terrace features an infinity pool, bar, restaurant and panoramic city views
  • Rooms have contemporary furnishings and gourmet mini bars
  • Only hotel in the area with seaside and urban lodging options

Enjoyed This
(5 Member Ratings)
"Fantastic location. Excellent Hotel and Staff. Got a great deal on Travelzoo. Could not be happier."
Mar 19, 2017
Palos Verdes Peninsula, CA, USA

Rooms & Rates

Check Rates
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The brand-new Thompson Playa del Carmen is "upping the ante in Playa del Carmen," according to Travel + Leisure.

The luxury boutique hotel offers guests two lodging options: the main building on Quinta Avenida and the Beach House, two blocks away. The Quinta Avenida locale, set among the nightclubs and restaurants of Playa del Carmen, offers guests the option for a more urban getaway, while the 27-room Beach House is a more private, boho-seaside experience.

Mexico City-based designers Niz + Chauvet decorated each of the guest rooms to feature the Thompson's signature mid-century decorations with a native Mexican spin. Rooms also boast contemporary amenities like rain showers, custom sateen-woven linens, gourmet mini bars and complimentary Wi-Fi access.

The 92-room Quinta Avenida location features a rooftop terrace best described as an "aquatic fantasy" by Travel + Leisure. This 30,000-square-foot deck boasts 360-degree views of the city and ocean, half-submerged loungers, underwater living rooms and a vast infinity pool. There are also numerous poolside seating options, including private cabanas. Head to the Beach House for ocean-based activities like yoga in the sand and stand-up paddleboarding. Guests looking for a bite to eat will find fresh-out-of-the-water and other gourmet cuisine, signature cocktails and craft beers at each of its three restaurants/bars. 

From the press: 
  • "Upping the ante in Playa del Carmen" -- Travel + Leisure



  • Bar
  • Gym / fitness center
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Roof terrace
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning

Room amenities

  • Air-conditioning
  • Central heating
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)


  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Off-street parking (fees apply)
  • Public car park (fees apply)

Accessibility ADA rooms on request.

  • Accessible meeting room
  • Accessible pool area
  • Accessible restaurant

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 or under stay free of charge when using existing bedding.

Cribs are available on request, free of charge and in Suites only. Extra bed available on request and in king bedded rooms and Suites only: $40 (subject to tax) per night.
Extra person charge is $40 (subject to tax), per person, per night. Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request: free of charge.
Maximum weight: 23 kg.

Fees: A resort fee of $34.80 (subject to tax) per night is additional and will be added to the total price at check-out. This fee includes one complimentary mini-facial, free tickets to the Frida Khalo Museum and the aquarium, unlimited WiFi, unlimited phone calls, including international calls, daily yoga classes at our Rooftop, daily tequila tastings, daily use of our bicycles during your stay, daily use of our 24 hour fitness center.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The hotel offers Valet Parking for $25.00 (subject to tax), per day. Charges will be applied to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(5 Member Ratings)
Ratings & reviews reflect verified member feedback for Thompson Hotel Playa del Carmen (part of Commune Hotels) over the past 15 months.
5.0 Ambiance
5.0 Location
4.4 Rooms
5.0 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
Fantastic location. Excellent Hotel and Staff. Got a great deal on Travelzoo. Could not be happier.
Richard Mar 19, 2017 Palos Verdes Peninsula, CA, USA
Enjoyed Most
Beautiful new hotel with nicely appointed boutique style rooms. Incredible roof top pool with wide open views of the ocean and surrounding town. Delicious meals served up at Cinco and Catch restaurants also located on roof top. Bonus access to beach side amenities at sister hotel of Thompson Beach House. Most of all, incredibly welcoming and friendly staff!
Jason Mar 13, 2017 Nashville, TN, USA
Enjoyed Most
The hotel is nice, and had a great pool overlooking the city. Also thefood was quite delicious. But it does get loud and stay loud all night. This is a fun party hotel, but if that's not what you're looking for you should look elsewhere.
Other Comments
Welcome drinks were not offered and I had to argue with the front desk about the breakfast being included, even though it clearly stated both of these were part of the travelzoo deal.
Jason Mar 07, 2017 Los Angeles, CA, USA

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