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Quintana Roo

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Travelzoo Staff

Why We Love This Hotel

  • Separate adults-only section, which Fodor’s says is “like a resort within a resort”
  • Equally family friendly with a kids and family pool, plus kids activities and shows
  • Has its own private beach
  • All rooms feature a balcony or terrace complete with a hammock


The 85-acre, all-inclusive Hard Rock Hotel Riviera Maya offers all of the amenities needed for guests to live out their “rock star fantasies” (Fodor’s). The on-site Music Lab allows guests 12 and older the chance to learn how to mix and spin tracks, create and star in their own music video and even get a small band together for a live performance.

A unique feature is the hotel’s separate adults-only section called Heaven, which Fodor’s says “is like a resort within a resort.” The area has separate pools and dining as well as nightlife options, including Club Heaven with nightly live DJ entertainment. The resort is equally family friendly with a kids and family pool as well as a kids club where children can take part in various scheduled activities throughout the week that include singing, dancing and dressing up. A private beach and sea cove allow guests to swim, snorkel, kayak and just relax.

All guest rooms, which Conde Nast Traveler calls “ultra-posh and lavishly appointed,” feature a private balcony or terrace, complete with a hammock as well as liquor dispensers. Dining options abound with nine restaurants as well as 24-hour room service.

Rooms & Rates

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  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Tennis courts
  • Nightlife / entertainment
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries


  • Complimentary parking
  • Complimentary valet service


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: No rollaway/extra beds available. No cribs (infant beds) available

Pets: Pets not allowed

Additional details:

Know Before You Go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90.00 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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