South Seas Island Resort is approximately an hour’s drive from Fort Myers and the Southwest Florida International Airport. Cab fare from the airport to the resort is approximately $100.
Sprawling across the entire northern third of Captiva Island, South Seas Island resort “feels as lush as its name suggests” (Fodor’s). Two and a half miles of pristine white-sand beaches hug this 330-acre nature preserve, offering a quiet and secluded oasis just an hour’s drive from Fort Myers.
Trolley shuttles ensure guests can easily traverse the whopping acreage, zipping through the property’s ever-green mangrove forests to the numerous on-site dining outlets and amenities. Accommodations vary across the grounds, from marina-side hotel rooms to quaint condominiums and cottages, spacious private homes and villas.
Before taking part in the resort’s copious on-site activities and amenities, head to the seashore to hunt for unique souvenirs on the property’s superb shell-hunting sands. Resident manatees and dolphins are often spotted splashing away in the nearby waters, so be sure to keep your eyes peeled not only for shells.
Tee up at “one of the most picturesque 9-holers anywhere” (Frommer’s), book a treatment at the 4,000-square-foot state-of-the-art spa or take the kids to the family interactive center to enjoy an abundance of kid-friendly activities. Water sports, tennis courts, bikes and a massive pool complex are also available for guests wishing to stay active throughout their stay.
From the press:
“Water on three sides give the resort a delicious seclusion” – Fodor’s
“Its Gulfside golf course is one of the most picturesque 9-holers anywhere” – Frommer’s
Amenities
General
Infant cots / cribs
Bar
Games room
Golf course (on-site)
Gym / fitness center
Hot Tub / Jacuzzi
Outdoor pool
Pool bar
Restaurant
Tennis courts
No pets allowed
Spa
Extra beds (fees apply)
Services
24-hour front desk
24-hour security
Beauty treatments / massages (fees apply)
Bike rental
Concierge service
Currency exchange / ATM
Business center
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
Kitchenette in some rooms
Safe
Flatscreen TV
Internet
Complimentary Internet access
Complimentary Wi-Fi in guest rooms
Bathroom
Bathtub
Hair-dryer
Parking
Complimentary parking
Accessibility
Accessible parking
Accessible restaurant
ADA compliant rooms
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in: Standard Time is 4pm.
Minimum age required to check in: 21.
Checkout: Standard Time is 11am.
Children and additional guests: Children 12 or under stay free of charge when using existing bedding.
Rates are based on two adults. Additional guests are $20 (subject to tax) per person, per night in Harbourside and 1 Bedroom Villas. Extra bed available on request: $20 (subject to tax) per night for one older child or adult in the Harbourside room only. Pack n' Play available on request in Harbourside only. No charge for first crib; $20 (subject to tax) for additional crib. Charges will be added to your bill at the hotel.
Pets: No pets allowed.
Fees: A US$250 plus tax, per night incidental hold will be placed on the debit/credit card provided at check-in.
Resort Fee of $19 ($21.09 including tax) per day for each guest 13 years and older, will be added to the total price of your stay upon check out. The Resort Fee includes: • Free parking • Tesla and EV charging stations • Tennis court fees.** • Daily trolley service throughout the Resort • Resort pool complex amenities include poolside towels and lounge chairs • Beach (South and Sunset Beach) amenities include beach towels and chairs • Unlimited local phone calls • Domestic long distance phone calls • Guest room high speed internet • Fitness center access • New York Times online edition • Cable with free movie channels (includes HBO) • Participation in special Resort activities
**All play requires advanced reservations. Reservations may be made at the Tennis Pro-Shop at 239-472-5111 ext. 4151. All players must check in at the Tennis Pro-Shop before heading out to the courts. Instruction and equipment not included in the resort fee. Court reservations may be booked 7 days in advance of play.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(172 Member Ratings)
Ratings & reviews reflect verified member feedback for South Seas Resort (part of Interstate) over the past 15 months.
Location was wonderful, but a little hard to get around unless you rent a golf cart due to the enormity of the property.
Dennis14. Jul 2018Harrisburg, NC, USA
Enjoyed Most
LOCATION AND ACTIVITIES
MELISSA13. Jul 2018Fort Lauderdale, FL, USA
Enjoyed Most
Awesome 4th of July party for the whole family!
Clare08. Jul 2018Tequesta, FL, USA
Other Comments
Really bad cleaning service.
Cecilia09. Jul 2018Miami, FL, USA
Enjoyed Most
Staff was great. Beaches and pools were lovely.
Other Comments
Quality of rooms. Felt pretty crummy.
Marc06. Jul 2018Parkland, FL, USA
Enjoyed Most
It was beautiful, we had a great time, lots to do, more of a kid friendly place then I thought, but that was ok.
Other Comments
Alot of teenagers driving golf carts that we're under 16. Late at night, we heard screeching tires, I look out window and a couple of kids on golf carts almost hit each other. They should not be allowed without parents.
Victoria25. Jun 2018Bradenton, FL, USA
Enjoyed Most
Staff is super supportive. Addressed an air conditioning problem immediately.
Other Comments
The only problem was red tide.
Cheryl03. Jul 2018Wellington, AL, USA
Enjoyed Most
Our room view
Other Comments
the only negative comment would be that my wife & I saw rats or mice near garbage by the Ship Store.
William01. Jul 2018Wellington, FL, USA
Enjoyed Most
The accommodations were fabulous!
Other Comments
Very relaxing resort if youbare looking for a quiet, laid back vacation
Sharon28. Jun 2018Cumberland, RI, USA
Enjoyed Most
The accommodations, staff and the relaxing island environment. The fellow guests were also very friendly. The food at the Pointe was delicious. My husband loved the golf course! My daughter could not get enough of the pool.
felicia22. Jun 2018Decatur, GA, USA
Enjoyed Most
We enjoyed having choices of two beaches, several pools and the convenience of everything else at the resort including food.
Other Comments
Awesome experience. We will be back!
Susan03. Jul 2018WatkinsvilleWatkinsville, GA, USA
Enjoyed Most
Poolside Tiki bar and watercolor art class
Other Comments
Cleanliness and lack of maintenance
Karen05. Jul 2018Altamonte Springs, FL, USA
Enjoyed Most
pretty area
Other Comments
room was not really as described. it was pretty far away from everything. also not really resorts issue, but there was red tide so it was uncomfortable to be on the beach. hard to breathe.
Sandy27. Jun 2018Dunedin, FL, USA
Enjoyed Most
The beach
Chad15. Jun 2018Augusta, GA, USA
Enjoyed Most
atmosphere
Richard05. Feb 2018Romulus, MI, USA
Enjoyed Most
Location is beautiful and the beach is great! Resort needs more upkeep to match its price.
Other Comments
Pool was't cleaned the entire time we were there. Bird poop all over the deck that was never washed our entire stay. Expensive resort fees charged daily and no towels by the pools.
Joel25. Jan 2018Albany, MN, USA
Enjoyed Most
Loved that it was isolated from the hustle and bustle of Sanibel. Great ocean views and wildlife. The tennis courts are outstanding!!
Other Comments
Most of the units are owned privately and rented out through the resort. Each is different, and some are kept up better than others. The beach villa we stayed in, #2312, was very nice with plenty of kitchen ware, nice furnishings, and tasteful artwork.
Sara27. Jan 2018Madison, WI, USA
Enjoyed Most
Atmosphere. Beautiful sunsets.
Chad08. Jun 2018Germantown, TN, USA
Enjoyed Most
The beach and sunsets and pools and riding golf cart
Daniel12. Jun 2018coral gables, FL, USA
Enjoyed Most
Beautiful resort, articulatly grounds and location. Dolphins & manatee viewing from thr room's balcony - breathtaking.
Included amenities more than delivered on the daily resort fee which I am often loath to pay.
Nicole08. May 2018Saint Petersburg, FL, USA
Enjoyed Most
Beach and pools
Donald16. Feb 2018Northport, MI, USA
Enjoyed Most
All amenities and beaches available within walking distance or by frequently available shuttle.
Unit was very nice except for location.
Other Comments
The room specified 'screened balcony' but there was like 6 inches between the door wall and screen.
Could not see the bay from the 'Bayside villa', only the small marina which was ringed in by thick vegetation.
First floor unit was very cold due to weather and being on top of open parking garage.
Stephen C28. Jan 2018Northville, MI, USA
Enjoyed Most
Seeing the manatees, dolphins, and proximity to beach.
Other Comments
The harbor rooms at much nicer than bayside. We were moved there when we said we weren’t happy with the cleanliness of the bayside. The staff was helpful and we had a great time!
Jeanne16. Jun 2018Winter Garden, FL, USA
Enjoyed Most
Having several dining options at the resort itself was a big plus, given that Captiva is an island with limited dining choices, and it's not always easy to go someplace off the island. Also, the staff at the resort were amazingly helpful, friendly, and knowledgable.
Joe15. Jun 2018Raytown, MO, USA
Enjoyed Most
Pools, tiki bar, and scenery.
JENNIFER25. Jan 2018Merrimack, NH, USA
Enjoyed Most
Everything other than our room was wonderful. A beautiful location.
Other Comments
Our room had many issues of things broken, not working and filthy floors. We worked with a very helpful manager who did what she could to remedy some of the problems. Had it not been for Amanda, we would have never thought of going back. Now we know if we would make a return visit, what rooms not to stay in!
Cindy03. Feb 2018Eden Prairie, MN, USA
Enjoyed Most
Staff personnel were very friendly.
Other Comments
Our villa room was certainly not up to resort standards, nor was the pool in our complex. While everything was in passable working order in our room, it appeared as though the unit had been neglected for quite some time. Outdated furnishings. Caulking needing to be done almost everywhere. Air Conditioner had a hard time keeping the humidity out of the unit. Balcony furniture seriously outdated and metal table was sticky to the touch. NOT RESORT STANDARDS. When we commented on this at checkout the only response was, "these units are individually owned and we have no control over them." Very disappointing.
Linda18. Jun 2018Fort Myers, FL, USA
Enjoyed Most
View from the room, proximity to beach, proximity to pool
Other Comments
Room phones didn’t work and tv reception was fuzzy
Melissa26. May 2018Tolono, IL, USA
Enjoyed Most
Location, relaxation, ocean
Other Comments
Spectacular venue.
michael11. Feb 2018West Harwich, MA, USA
Enjoyed Most
Everything we needed was nearby
Thomas18. Dec 2017Coral Springs, FL, USA
Enjoyed Most
Incredibly beautiful location! Loved the pools, the beach, shelling, walking trails, dolphin cruise, big rooms, trolley, etc, etc!!!
Other Comments
Extremely family friendly with fantastic staff!
Daphne16. Jan 2018Rocky Hill, CT, USA
Enjoyed Most
The sunsets and views are spectacular.
Other Comments
The condition of the condo, the tub did not drain properly, the kitchen sink also did not drain properly in addition the garbage disposal got stuck. Several fees where added to the daily fee that made it pricey for the value of the package.
Baldonick16. Oct 2017Pembroke pines, FL, USA
Enjoyed Most
Tranquil beaches and restaurants with live music near by.
William08. Jan 2018Fort Myers, FL, USA
Enjoyed Most
Service was wonderful! All employees were polite and helpful!
Michelle26. Nov 2017Sarasota, FL, USA
Enjoyed Most
The staff, location, beach, cleanliness, options for dining and activities - everything was great!
Todd15. Nov 2017Pittsford, NY, USA
Enjoyed Most
Christmas festivities for childten
Ellen26. Dec 2017Tuscola, IL, USA
Enjoyed Most
Location, ambiance, and Travelzoo price.
Other Comments
Had a problem registering because I booked it the day before I arrived and my Booking from Travelzoo didn't make it into the data bank of the resort, thus prolonging my registration time. Staff handled the situation extremely well.
Harvey18. Oct 2017Boynton Beach, FL, USA
Enjoyed Most
Having 2 full bathrooms in a one bedroom condo.
Other Comments
I think the resort charge per person per day is excessive since most activities require additional fees.
Wen Lan01. Jul 2017Great Neck, NY, USA
Enjoyed Most
Clean beautiful place
Other Comments
They were all very nice. Billing is confusing though, need to get home and go over my visa statements. We lived it there best part of our trip. So grateful Travelzoo had this hotel special or we would never have gone there.
Sharon12. Dec 2017Pella, IA, USA
Enjoyed Most
beach and pool area; Captiva Is.location
Other Comments
Overall, great 2days! Way overpriced for the unit we had- old, very used,dirty furniture.
Sharon07. Dec 2017Madison, WI, USA
Enjoyed Most
The location and proximity to the beach.
Other Comments
The resort is very nice. The location is superb. The rooms are as expected. Nice to average for this price range. They could use some color and new bedding to spruce things up. Some areas of the resort look a little tired. But at the time of our departure they were repaving much of the resort. So that will help. Overall we enjoyed every day spent here and would return.
Deborah02. Sep 2017Cumming, GA, USA
Enjoyed Most
Beautiful pool, like being on a tropical island. A quick walk to beach or pool (bayside).
Other Comments
Although the resort grounds are beautiful, the rooms need to updated.
Devin13. Dec 2017Berwyn, PA, USA
Enjoyed Most
beach,room ,doc ford good food
mike06. Dec 2017Rotonda West, FL, USA
Enjoyed Most
Experience was great! People are very friendly. Always helpful and smiling.
Michael01. Jul 2017Pinellas ParkPinellas Park, FL, USA
Enjoyed Most
amenities at the beach and pool
Other Comments
travel zoo deal was awesome! Resort fee is really high for what you get.
Felicia06. Oct 2017Ponte Vedra Beach, FL, USA
Enjoyed Most
Sunsets and natural beauty.
James23. Dec 2017Chapin, SC, USA
Enjoyed Most
The staff were very nice.
Other Comments
Villa was not in great condition, furniture in poor condition and the unit needed more lighting. The bathroom was very small.The TV was not terrific & no info about tv stations, etc. Appliances were outdated. There are not many activities for older adults. Only one restaurant onsite serving breakfast.
Room key stopped working, needed a battery. The elevator stopped working but was fixed promptly.
Joseph14. Dec 2017Elverson, PA, USA
Enjoyed Most
Loved the laid back atmosphere and all the wildlife. Also loved my beach view!
Ashley28. Aug 2017Fort Myers, FL, USA
Enjoyed Most
Beautiful property....nice room
Other Comments
Great food at "The Point"
Jeffrey25. Oct 2017Nalcrest, FL, USA
Enjoyed Most
Hospitality staff and location.
Other Comments
The one bedroom beach villa was very tired and dirty in spots. The bed and bed linens were very good. The hospitality was very good
Janice20. Jan 2018Pooler, GA, USA
Enjoyed Most
We rented bikes to get around the island which was a great experience. The weather was chilly but the heated pools made up for it.
Ciocia12. Dec 2017Philadelphia, PA, USA
Enjoyed Most
The island, beach, pools, gulf views, and all were beautiful.
Other Comments
The place is beautiful and are happy about our weekend there. But be prepared, it's expensive. We expected for an island resort but things we didn't really expect was the PER PERSON PER NIGHT resort fee (most resorts have them but room per night). Another is food/drinks which again are usually inflated at resorts but $13 (without tip) for a can of local beer and lunch at the pool with mostly "kids meals" was $115. Again, it's a great place that I would recommend to anyone. Just be prepared for the extra charges/higher prices.
Michael17. Oct 2017Lakeland, FL, USA
Enjoyed Most
Food was excellent at the Harborview restairant as well as Doc fords. Service at resort was excellent. Especially the driver of the passenger van, Larry was terrific!! Would recommend this resort to anyone. Only issue was the trolley driver was not very friendly.
james18. Nov 2017Port Severn, ON, Canada
Enjoyed Most
Pool overlooking the ocean.
Other Comments
Lunch can be served to you right at poolside.
Stephen28. Oct 2017Glen Ellyn, IL, USA
Enjoyed Most
beautiful pool right by the bay and very nice beach
Pat20. Nov 2017Fort Myers Beach, FL, USA
Other Comments
The kayaking was amazing. We paddled a short distance and saw manatees and lots of birds! It was a special hour we spent on the water with no one else around.
Mary Karen18. Dec 2017Charlotte, NC, USA
Enjoyed Most
The location is beautiful.
Other Comments
We were staying in the Beach Front Villas and in the end of our building there were 8 units. 3 of the units were being renovated and the jackhammering noise of the renovation went on the entire length of our stay. To say it was annoying is a complete understatement. We actually had to avoid our room during the hours between 9am and 7pm. This is completely unacceptable! The staff couldn't have been nicer and offered us a $200 refund but the individual owners of these units should have to notify the resort when renovations are going to take place. I would not even consider returning to South Seas Island Resort because of this issue.
Samuel20. Aug 2017Mebane, NC, USA
Enjoyed Most
Friendliness if staff
30. Sep 2017BeaverCreek, OH, USA
Enjoyed Most
The place is so relaxing and gorgeous! There is plenty to do but you don't have to schedule yourself out either. We saw dolphins every day, got to fish, play golf, tennis, a nice run and walks on the beach. it was so amazing.
Other Comments
only one slight complaint, the servers at the pool were a little grumpy, two days in a row. I am not sure if it is because they had to work a holiday weekend but it was fine, just thought they would be a little more friendly.
One suggestion is to leave the pool area open later, it is so beautiful on the water, they could add firepits and let families hang out together at night there.
but overall all, I didn't want the time there to end and I can't wait to go back.
Andrea27. Nov 2017Orlando, FL, USA
Other Comments
Upon booking, $199.00 was posted to my credit card as I expected. When I arrived, this would left an outstanding balance of $ 886.58 (Original booking of $1,085.58 -$199.00). I also had a $100.00 resort credit. So, the resort proceeds to place a hold on my credit card for $1,910.00 on 11/21. I departed at 9:35 am on 11/25 and the resort has still not settled my account as of today, 11/28.. This is totally unacceptable !
Will not waste my time on complaining about the 1980's style room to which I was assigned.
W C28. Nov 2017Jupiter, FL, USA
Enjoyed Most
Beautiful, clean and great service!!!
Other Comments
I recommend south seas to anyone who what's a lush tropical paradise!!!
Debra19. Dec 2017St.james City, FL, USA
Other Comments
Great Resort, so much fun
mark18. May 2017New Braunfels, TX, USA
Enjoyed Most
Pool is fantastic, beach and beach access are great
Other Comments
Rooms are very old / dated (Particularly in Beach Villas) - a good value if you get a steep discount, but you may be disappointed if you pay full price
Nikhil03. Jun 2017Montclair, NJ, USA
Enjoyed Most
Everything you need is right there. Great beach. Kids loved the slides
Linda06. Jul 2017Taylor Mill, KY, USA
Enjoyed Most
Beautiful natural flora,great beach and pools . Good restaurants in both Captiva and Sanibel
Other Comments
if you have a car and do not avail yourself of the tram system or the other amenities then the resort fee of $20 per person per day seems a bit steep. Also do not like the fact that they more than double the charges on your credit card as a guarantee prior to placing the actual charge for your stay on the card. So for a stay of around $600 they place a hold of $1200 on your card. This seems excessive.
Marie14. Jul 2017Ormond Beach, FL, USA
Enjoyed Most
We enjoyed the accommodations very much. The villa was immaculate, the view was perfect, and the staff went out of their way to make sure we had everything we needed.
Other Comments
The weather was disappointing as we experienced rain during the entire time we were there.
Sherry07. Jun 2017Coconut Creek, FL, USA
Enjoyed Most
The beautiful beach.
Jennifer02. Aug 2017Boca Raton, FL, USA
Enjoyed Most
The pool complex.
Ira25. May 2017West Palm Beach, FL, USA
Enjoyed Most
The restaurants on site and near by , the pool next to the gulf with bar and food service, the kids water slides, the convenient pizza and ice cream scoops resturabt with free popcorn and chairs and umbrellas at the beach.
Other Comments
Very nice resort, close to many restaurants and a star bucks , love the no cash policy - very easy and convenient stay. I don't think there is a bad location for your room anywhere on the resort. Many good options
Jorge03. Aug 2017Plantation, FL, USA
Enjoyed Most
Relaxed atmosphere
candace31. May 2017North Port, FL, USA
Enjoyed Most
Location
Other Comments
Very dirty, needs serious updates and fresh paint
Beata10. Jul 2017Gurnee, IL, USA
Enjoyed Most
Great location
Other Comments
I’m sure that there are many nice accommodations at South Seas. But unit 4206 in the Bayside Villas is definitely not one of them! It’s an old unit that has had a C - upgrade. (Flat screens and appliances) The furnishings were old and outdated and surfaces of the stove backsplash and Fridge freezer door were just plain dirty. Even with the Travel Zoo discount plus high resort fee, it’s a bit pricey. That’s Ok. However, I didn’t anticipate a cramped master bath with countertops lower than standard.
We felt the food and drink prices were too high. Thus we spent most of our time and money outside the Resort in Captiva Village.
R J31. May 2017Sarasota, FL, USA
Enjoyed Most
Our actual condo was accommodating, somewhat clean and up to date. Having beach loungers and umbrellas to use on the actual beach was nice.
Other Comments
The room we were assigned looked nothing like the photos on the website & there was no luggage trolley to help with your baggage. I was disappointed that our room was over a mile away from the main pool & beach. It was not within walking distance. There was a small pool near our bldg, however it offered zero shade (not one umbrella), the pool was dirty, the furniture was old, the pool surface was rough on your feet and it was not kid/child friendly. The complex was so spread out that there was nothing within walking distance of our bldg. The website offers a very different picture of the complex. Going on vacation and needing to drive your vehicle everywhere was not enjoyable. The map that we received when we checked in was small, hard to understand and confusing. Our overall experience was fair. We were disappointed in many aspects.
Chris30. Jul 2017Celebration, FL, USA
Enjoyed Most
Great location. Great staff
Dawn09. Jul 2017Largo, FL, USA
Enjoyed Most
The Bayside Villa was very nice. The Villa had two bathrooms and an air conditioned enclosed balcony.
Other Comments
Too far to walk to the beach from our Bayside Villa, especially when it is 95 degrees outside.
Marcia07. Jul 2017Clermont, FL, USA
Enjoyed Most
The room (1 BR, 2 bath- full kitchen, screened porch) was clean & well maintained. The trolley service made getting around very easy. It is a very large area. All the grounds are taken care of remarkably well. It's a very relaxing place to go, but there was a great pool area that children were enjoying.
Other Comments
We took the dolphin cruise, and the naturalist was very informative. We saw a few dolphins. The only negative was that the wifi was very unreliable, as was the resort's app as a result. Wifi was rarely available.
Tonnya17. May 2017The Villages, FL, USA
Enjoyed Most
The beaches and pools.
Other Comments
Staff was extremely helpful.
Mabel19. Jun 2017Miami, FL, USA
Enjoyed Most
The beach and pools.
Other Comments
The rooms were very comfortable and provided everything needed.
Mabel17. Jun 2017Miami, FL, USA
Enjoyed Most
the upgrade to gulf view was really nice
Alan17. May 2017Merritt Island, FL, USA
Enjoyed Most
The relaxing overall feel of the resort
Other Comments
Well-run with fantastic service and excellent accommodations - we can't wait to come back and stay again
Cameron29. Jul 2017Dallas, TX, USA
Enjoyed Most
Open beach right next to our villa
Ann25. Jun 2017Shoreline, WA, USA
Enjoyed Most
Relaxing beach
Brenda30. May 2017Winter Springs, FL, USA
Enjoyed Most
The accessibility to the beach and the resort providing chairs, towels, and umbrellas.
Other Comments
We would return, however, only if offered a room discount. The room rates are high without receiving amenities. The drinks and food was very expensive and you had to pay for most kid activities.
Tracie10. Jul 2017Trophy Club, TX, USA
Enjoyed Most
Restaurants are mediocre. No bar beyond small beach bar. No adult pool.
Other Comments
Bedroom area in room had a window to hallway. Resort is very loud with kids. Not for couples. For families only.
jan17. Jul 2017MiamiMiami, FL, USA
Enjoyed Most
Staff was friendly.
Other Comments
Bad shower , lack of water pressure , need new shower head. Multiple electrical outlets not working. Sliding patio door not working properly or locking. Elevator running rough and dirty. No recycling bins nearby. English wedding party trashed the pool and were very loud and obnoxious. Throwing things etc , bad language, drunken behavior etc.
Renee19. May 2017Jamestown, NY, USA
Enjoyed Most
The location of the resort on the northern most tip of the Island is extraordinary. The amenities were very good. We enjoyed the beach, pool, fitness center, and restaurants.
Other Comments
The 1800 building rooms can use an update. The carpet in room 1810 was very dirty and rundown. The shower tub took hours to drain. The building needs painting. The exterior walkways to the hotel rooms were filthy. They were not swept over the six nights that we were there.
James19. Aug 2017Chicago, IL, USA
Enjoyed Most
The Resort was beautiful, service was great.
Vanessa06. Jul 2017Miami, FL, USA
Enjoyed Most
Family atmosphere, quiet,
Other Comments
Resort was great, disappointed in restaurants on island.
James26. Jun 2017TampaTampa, FL, USA
Enjoyed Most
The beach and the location of our villa
Other Comments
We've stayed at this resort a few other times and have always loved. This time we did noticed the housekeeper was not actually cleaning good. The floor always looked dirty, you can see hair and sand after we walked back in from a day at the beach. The beds where made perfect but the towels she half the time she would just leave a stalk on the sink for us to hang apparently. Not a big deal but surprised by it. She also saw the roll of paper towels was empty because she did take off the empty roll but never replaced it. It took us 4 calls throughout the day to get a new roll. Again, not a big big deal but If I'm leaving a review I thought I would mention it. Usually the housekeeping has been great in the past
Gisela22. Jul 2017Pembroke Pines, FL, USA
Other Comments
Resort itself was awesome. The villa we stayed in was very out of date. The bedding was hard and rooms were dirty.
Thomas12. Jun 2017Saint Petersburg, FL, USA
Enjoyed Most
Response time by guest services was very quick.
Other Comments
The apartment was old, and damp, bathroom was small.
Alvaro10. Jul 2017Miami, FL, USA
Enjoyed Most
the views, friendly staff, clean, well maintained
Other Comments
As a couple we enjoyed the experience, would highly recommend to families, wouldn't go back rather try something else we have not been to
