"Had a lovely time just getting away from it all. Staff people were universally friendly and helpful. We enjoyed the variety of activities. The swimming pools were very nice and clean. Only three quibbles. We paid extra for a bay view and could barely see the water due to the mangroves. The internet and phone did not work when we arrived. The daily resort fee I thought was too high."
Sprawling across the northern region of Captiva Island, South Seas Island resort “feels as lush as its name suggests” (Fodor’s). Two and a half miles of pristine white-sand beaches hug this 330-acre nature preserve, offering a quiet, exclusive oasis just an hour’s drive from Fort Myers.
Trolley shuttles ensure guests can access the numerous on-site dining outlets and amenities. Accommodations vary across the grounds, from marina-side hotel rooms to quaint cottages, villas and spacious private homes.
Before taking part in the resort’s various on-site activities, head to the seashore to hunt for unique souvenirs on the property’s superb shell-hunting sands. Resident manatees and dolphins can often be spotted splashing in the nearby waters, so be sure to keep your eyes peeled for more than just shells.
Tee up at the nine-hole golf course, book a treatment at the 4,000-square-foot state-of-the-art spa or take the kids to the family interactive center. Water sports, tennis courts, bikes and a massive pool complex are also available for guests wishing to stay active.
Amenities
General
Infant cots / cribs
Bar
Games room
Golf course (on-site)
Gym / fitness center
Hot Tub / Jacuzzi
Outdoor pool
Pool bar
Restaurant
Tennis courts
No pets allowed
Spa
Extra beds (fees apply)
Services
24-hour front desk
24-hour security
Beauty treatments / massages (fees apply)
Bike rental
Concierge service
Business center
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
Kitchenette in some rooms
Safe
Flatscreen TV
Internet
Wi-Fi in guest rooms (fees apply)
Wi-Fi in public areas (fees apply)
Bathroom
Bathtub
Hair-dryer
Parking
Parking (fees apply)
Accessibility
Accessible parking
Accessible restaurant
ADA compliant rooms
Policies
Check-in:
Standard Time is 4pm. Minimum age required to check in: 21.
Checkout:
Standard Time is 11am.
Children and additional guests:
Extra bed available upon request: US$20 plus tax, per night. Cot available upon request: free of charge.
One extra bed (airbed) available in the Harbourside room only. Charges will be added to your bill at the hotel.
Rates are based on two adults in Harbourside and One-Bedroom Villas. Rates are based on six adults in the Two-Bedroom Villas. Rates are based on eight adults in the Three-Bedroom VIllas. Additional guests, ages 17 and up, are $20 USD plus tax per person, per night.
Children 12 and under stay free of charge when using existing bedding. Children ages 13 to 16 will be charged the $19.00 USD plus tax per person, per day resort/ facility fee. Number of children and child ages must be listed in the "Special Requests" field on the checkout page.
Pets:
Only service animals allowed.
Emotional Support Animals do not qualify as service animals under the ADA. A $250 USD penalty charge will be enforced if an animal is brought onto the property.
Fees:
A US$250 per night incidental hold will be placed on the debit/credit card provided at check-in.
A resort/ facility fee of $19 USD plus tax, per person (age 13 and up) per day will be added to the total price of your stay upon check out. The resort/ facility fee includes:
Self-parking
Tesla and EV charging stations
Tennis court fees.**
Daily trolley service throughout the resort
Resort pool complex amenities include poolside towels and lounge chairs
Beach (South and Sunset Beach) amenities include beach towels and chairs
Unlimited local phone calls
Domestic long distance phone calls
Guest room high speed internet
Fitness center access
New York Times online edition
Cable with free movie channels (includes HBO)
Participation in special resort activities
**All play requires advanced reservations. Reservations may be made at the Tennis Pro-Shop at 239-472-5111 ext. 4151. All players must check in at the Tennis Pro-Shop before heading out to the courts. Instruction and equipment not included in the resort fee. Court reservations may be booked 7 days in advance of play.
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(233 Member Ratings)
Ratings & reviews reflect verified member feedback for South Seas Resort (part of Interstate) over the past 15 months.
The resort, amenities, and staff were just great. Unfortunately, the red tide has gotten more widespread.
Other Comments
Though no fault of the resort, there was still high levels of “red tide” which was tough on lungs. Unfortunately, it was very difficult to stay on the beach but I was very impressed with the management were very accommodating given the situation! I will definitely give them a try what’s the red tide is gone!
Howard23. Nov 2019Kansas City, MO, USA
Other Comments
Rooms had no view, were not secure and very remote. Needed upgrades. Very expensive for what you get. Added daily resort fee was way too expensive!
Darlene22. Nov 2019Clay, MI, USA
Enjoyed Most
Had a lovely time just getting away from it all. Staff people were universally friendly and helpful. We enjoyed the variety of activities. The swimming pools were very nice and clean. Only three quibbles. We paid extra for a bay view and could barely see the water due to the mangroves. The internet and phone did not work when we arrived. The daily resort fee I thought was too high.
Barbara15. Nov 2019Pittsburgh, PA, USA
Other Comments
In
Mary13. Nov 2019Grand BeachNew Buffalo, MI, USA
Enjoyed Most
The resort was beautiful and the staff was friendly and helpful! I can't wait to retrun!
Coleen12. Nov 2019Edgemoor, DE, USA
Enjoyed Most
Loved the tennis villa and played tennis 4 of 5 days.
Great pro
Other Comments
I hope you advertise specials at this resort every year because I will go back every year!
daniel07. Nov 2019dallas, TX, USA
Enjoyed Most
Great wonderful getaway with the family. Pools are awesome for adults and kids. Pool side service excellent. Food is good. Kids menu is great. Rooms are comfortable and beautiful. It was our second stay there. Highly recommend.
Julie31. Oct 2019Livonia, MI, USA
Enjoyed Most
We had a great time on Captiva Island. We saw so much wildlife. It was nice to have the beach chairs, umbrellas and towels. The staff were all very friendly and helpful.
Other Comments
The resort fees were way too pricey
Karen17. Oct 2019Mableton, GA, USA
Enjoyed Most
Great Weekend away from everything!!!
Other Comments
Had little problem getting the ice we requested multiple times and the elevator kept breaking down and we got stuck to a little bit
Dave02. Oct 2019delray beach, FL, USA
Enjoyed Most
They offered us a free night since we had some problems
Other Comments
Location of room; room had ants (which they took care of)
Thomas19. Sep 2019Fort Myers, FL, USA
Enjoyed Most
Nice but September is the off season. Many restaurants closed and too hot for many activities.
Stephen16. Sep 2019Neffsville, PA, USA
Enjoyed Most
The staff were wonderful and attentive. Room could use a little update in form of television being nicer/HD quality. The room was spacious and comfortable.
Connie16. Sep 2019Saint Petersburg, FL, USA
Enjoyed Most
This is a huge resort with every option at your fingertips...2mile beach with all amenities, amazing pool complex with water slides, palm trees everywhere, bar, restaurant and other restaurants all over the resort. There are trolley cars & golf carts to get around and 2marinas with all kinds of services. We stayed in a bay view condo, big and beautifully furnished with screened porch and unexpected views of eagles in and out of their nests.
Other Comments
The staff in entirety were above and beyond in their hospitality and attention. We got a text every day giving us updates and asking if we needed anything. We hope to make this resort a yearly vaca and highly recommend to everyone!
Victoria01. Sep 2019De Soto, KS, USA
Enjoyed Most
We had a great time. The resort (especially the large pool area which edged up to the ocean) was stunning. Food at resort places was great. Quite spread out property. Villa was perfect. A little pricey.
Other Comments
Had a problem understanding the check in person. Had quite an accent so didn't understand when being told about the facilities. Our safe in our suite was locked to where we couldn't get it open. Called about it but never resolved. The resort store was very expensive. Bought a bottle of wine and the girl put it in a paper bag with handles. The wine was refrigerated, and broke through the bag before I even got back to our room. Crashed on the steps and broke open and shot all over me and my clothes. Not a good idea to put wine in a paper bag with handles. Was out $30.00.
Renee26. Aug 2019Eustis, FL, USA
Enjoyed Most
We were in the older, cheaper rooms. We had to walk and take the trolley or van to the beach & bigger pools.
Mary20. Aug 2019NEW PRT RCHYNew Port Richey, FL, USA
Enjoyed Most
Beautiful resort with plenty of amenities! Clean and spacious rooms, beautiful upkeep/grounds.
Caitlyn19. Aug 2019Plantation, FL, USA
Enjoyed Most
The resort was amazing. The staff was very friendly and helpful. It was perfect for a weekend get away.
Shelly19. Aug 2019St. Petersburg, FL, USA
Enjoyed Most
The staff at South Seas is exceptional. From the person handing out towels to the bar tenders at the beach bar, they all go above and beyond expectations. Booking on Travel Zoo was easy and saved a substantial amount of money. The daily resort credit comes right off your bill at the end of the stay.
Other Comments
The resort is huge. You need to take the shuttle to get from one end to the other. Plenty for kids to do. Pools are great. Beach is gorgeous especially at sunset. Foosball, ping pong, darts and other games are scattered throughout the resort. Food at The Point was great. Drinks at Attitudes on Sunset beach are tasty but pricey. S’mores on the beach was a nice treat. Last is Off site Mexican at Captiva Cantina was outstanding.
08. Aug 2019Pestenkill, NY, USA
Enjoyed Most
Beautiful and relaxing enclave! Greta service and friendly staff. Will certainly ho back.
Julio08. Aug 2019Miami, FL, USA
Enjoyed Most
Great trip! The room was very nice. The deal through travelzoo was phenomenal!
Rebecca07. Aug 2019Deerfield BeachDeerfield Beach, FL, USA
Enjoyed Most
It was a nice stay for the value. Beautiful maintained resort. The only drawback is that everything is so spread out so you definitely need a car, bike or golf cart.
Other Comments
The wi-fi service was not good. Simply beautiful breathtaking grounds and views. Great service.
Richard03. Aug 2019Powhatan, VA, USA
Enjoyed Most
The staff at the resort is very nice, but rooms are kept poorly.
Other Comments
The room were very dirty and also had roaches. It’s a shame they don’t keep the rooms cleaned to a higher quality.
Marlenen29. Jul 2019Pembroke Pines, FL, USA
Enjoyed Most
Less-desirable of the Bayside Villas (1BR/2B) and I still had a nice view. Staff was phenomenal! Water pressure low but, understandably so due to Island's proximity to utility services. Enjoyment increased the longer I stayed. FOUR DAYS just wasn't enough time to thoroughly enjoy the property and its surroundings. (So much to do and see.)
Other Comments
My visit here made me realize just what I have in my own backyard/on the east coast of Florida, close to the beach. Make me another offer like the last one, which included deep discount on accommodations and daily credit, and I will gladly make the five-hour drive southwest. Excellent service and friendly guests! Thank you!
Alicen28. Jul 2019New Smyrna Beach, FL, USA
Other Comments
Rooms could use a little TLC.
Evelyn27. Jul 2019Odesa, FL, USA
Other Comments
Too large, had to take trolley to beach, main pool or restaurants. Rooms were in need of updating. But it was nice having a kitchen and living room.
Sally16. Feb 2019Clay, NY, USA
Enjoyed Most
Great staff. Clean grounds. The resort was pretty full which made the main pool impossible to find chairs. It’s summer so expected but have been to the resort when it was less crowded and liked it more. The room was nice. The travelzoo price is significantly less that advertised resort price so it makes it a trip worth taking.
Miguel22. Jul 2019Orlando, FL, USA
Enjoyed Most
Great resort, great times!
James22. Jul 2019hollywood, FL, USA
Enjoyed Most
Staff was great!
Other Comments
Only complaint was that the pull out couch was very uncomfortable for my 2 daughters.
Christi13. Jul 2019New Albany, IN, USA
Enjoyed Most
Wasn't all that it was hyped up to be. Rooms are run down and in desperate need of renovating. Ants in rooms. Pools were very nice. But nice pools can be found in a back yard. Beach was nice but definitely not awesome. (Though we have been to Hawaii, South FL, St. Pete Beach and more so might be a little biased for pristine beaches.) Bottom line, this trip was kind of a waste of money for us. 1 hour drive to get anywhere besides Captive makes you feel like a captured prisoner. Will never be back. Just go to St. Pete Beach or Daytona Beach or South FL if you're in this area. South West FL is a waste of time.
Edlira13. Jul 2019Gainesville, FL, USA
Enjoyed Most
Beautiful scenery and facilities.
Other Comments
Very over priced and noisy. Everywhere was crowded and kids screaming.
Christopher13. Jul 2019Scotrun, PA, USA
Enjoyed Most
So much fun! Great for kids. We rented a golf cart which helped get us around the resort
Christina09. Jul 2019Palmetto Bay, FL, USA
Enjoyed Most
It was a nice resort but customer service not so great staff are not all on the same page. Check in took very long.
Anup01. Jul 2019Boca Raton, FL, USA
Enjoyed Most
Check in was very easy. Our room was not ready yet but they gave us the keys minus room number. Less than 15 minutes later they called with the room number so we didn’t have to go back to the reception desk. We stayed at Harbourside Marina. Excellent view, very nice room & comfortable bed. Marina filled with manatees. Dolphins came all the way into the marina.
Grounds are kept gorgeous. Over all very pleased with our stay.
Serap27. Jun 2019Boynton Beach, FL, USA
Enjoyed Most
We really enjoyed this surprise getaway! Wonderful location, very convenient with kids!
Other Comments
Loved the kitchen in the room
Lya27. Jun 2019Clermont, FL, USA
Enjoyed Most
Resort is beautiful and great place for kids
Other Comments
Everything about this resort is amazing ! Friendly staff, clean and resort is beautiful
Michael19. Jun 2019Riverview, FL, USA
Enjoyed Most
Bar Beach pool
Dan17. Jun 2019Jacksonville, FL, USA
Other Comments
Lack of social atmosphere
Darlene15. Jun 2019Pompano Beach, AL, USA
Other Comments
Don't eat at the Harborside restaurant. Food quality is poor and price is high.
John07. Jun 2019Lake Worth, FL, USA
Enjoyed Most
The grounds were very well maintained and very clean.
Other Comments
We booked through a 3rd party site with no issues but the Bayside Villa was in desperate need of an update. Upon checking in we discovered the trash had not been removed. The furnishings and bed were comfortable, however the AC needs some work as it would be freezing in the living room and sweltering in the bedroom. The screened lanai was appreciated but the ceiling fan did not work. The kitchen has the basics. I’m sure there are many other units that were nicer but for the price we paid it was fine. The resort has an awesome shuttle service that runs every 15 minutes or so and takes you anywhere in the resort.
Denise21. Feb 2019Lake Bluff, IL, USA
Enjoyed Most
Location, beautiful beaches, mostly good restaurants, friendly people
Other Comments
Recommended to purchase groceries and supplies before taking bridge to Sanibel which leads to Captiva. Groceries are expensive on the islands.
Lisa17. Feb 2019Skillman, NJ, USA
Enjoyed Most
Service, views, amenities, ... everything!
Kevin16. Feb 2019Northville, MI, USA
Enjoyed Most
Location to beach and marina for travel to Cabbage Key and Useppa Island
Other Comments
Using the tram to get around from room to sunset to beach to restaurants means you can park your car for the entire time you visit.
LINDA16. Feb 2019Carnegie, PA, USA
Other Comments
Room was old and WiFi almost nonexistent in the room. Otherwise resort was very nice.
Theresa15. Feb 2019Brielle, NJ, USA
Enjoyed Most
Location on Captiva Island. Spacious rooms with comfortable beds and large balcony. Also, the trolley worked well.
Other Comments
The resort needs some updating with fresh paint and a good cleaning. The times, places, and costs of dining options could be improved.
Mary Susan15. Feb 2019Winter Springs, FL, USA
Enjoyed Most
The view from room and just the perfect atmosphere
Other Comments
They have such a special place there and we are so grateful to Travelzoo for offering this special. If I wouldn't have seen this travelzoo offer we never would have known this was there! Love it so much we have found our HAPPY PLACE
Sharon15. Feb 2019Pella, IA, USA
Enjoyed Most
Everything was within walking distance.
Michael15. Feb 2019Pompano Beach, FL, USA
Other Comments
It would have been nice not to have a attached facility under construction. The
moving of things lasted until 11:30pm. Very irritating, otherwise a good experience.
!
B. Jean14. Feb 2019Englewood, FL, USA
Enjoyed Most
Location, trolley service
Other Comments
Bayside villas need updating.
Theresa14. Feb 2019Hazlet, NJ, USA
Enjoyed Most
The location is amazing.
Other Comments
The Travel Zoo deal made this trip extremely affordable. We wouldn't have chosen to stay at the resort without the deal due to cost, but we are so glad we were able to take advantage of the great deal.
Wonderful resort and will be back. If I hit lottery, would buy a Villa there! Plans to return. Keep me in loop for other Top 20 deals that include this fabulous place.
Laurie12. Feb 2019Old Saybrook, CT, USA
Enjoyed Most
LOCATION WAS WONDERFUL.
Other Comments
VERY TROPICAL AND LUSH. REMINDS ME OF HAWAII. WISH WE WOULD HAVE BOOKED ANOTHER DAY OR TWO.
SHERIE11. Feb 2019ELLICOTT CITY, MD, USA
Enjoyed Most
Our condo was nicely updated with a screened in porch. Maid service everyday was great & parking was convenient. No bad experiences for us this week.
Other Comments
Beach access is a little hard..especially if you are older. Sunset beach was accessible by tram, walking or golf cart. No auto parking on the lot. Only 2 places you can get to the beach, but chairs, umbrellas and towels are provided free.
Mary10. Feb 2019St. Louis, MO, USA
Enjoyed Most
The location is excellent and the main pool is lovely.
Other Comments
The rooms were clean and the staff was nice. However, the gulf view villas were kind of old and dated. For that reason I would only recommend the resort with the caveat that, at least for my group of villas, the facilities were dated.
Stephanie08. Feb 2019Asheville, NC, USA
Enjoyed Most
I loved the $75 credit that afforded us to eat on the beach everyday! Also, the free chairs and service!
Debra07. Feb 2019Port Clinton, OH, USA
Enjoyed Most
All the activities and the location of our room with a view of the harbor.
Arline05. Feb 2019Flemington, NJ, USA
Enjoyed Most
Great location if you were very wealthy
Other Comments
I was captive in Captiva.
warren03. Feb 2019Cunningham, VA, USA
Enjoyed Most
it was beautiful and well kept
Other Comments
needs improvement of wifi
Darrell02. Feb 2019Hudson, OH, USA
Enjoyed Most
Biking
Pierre02. Feb 2019Falmouth, ME, USA
Enjoyed Most
The serenity and the people.
Robert02. Feb 2019San Antonio, TX, USA
Other Comments
Very large complex. Found the signage somewhat lacking, especially at night when the roads were dark.
Carol02. Feb 2019Philadelphia, PA, USA
Enjoyed Most
Laid back island vibe.
Other Comments
Rental car is a necessity. Resort shuttles are fine but a car was great when it’s raining or cold. Gave us a chance to explore the area, not just the large and beautiful resort.
Leon31. Jan 2019Aurora, OH, USA
Enjoyed Most
beautiful beaches and pools. We really liked Captiva Island.
Other Comments
We visited in January and weather was not warm so South Seas did not offer all amenities. Unfortunate for us.
Peggy30. Jan 2019Cincinnati, OH, USA
Enjoyed Most
All of it, no complaints
Michael30. Jan 2019Carrollton, KY, USA
Enjoyed Most
Beautiful atmosphere and amazing room with view. Great staff
Teresa29. Jan 2019West Des Moines, IA, USA
Other Comments
The room was not like the ad. The refrigerator didn’t close . Microwave door did not open all the way. The dishwasher wheels were broken. There was not a table to eat our meals on. Lights switches didn’t work. Ran out of hot water while I took a shower every time. The sliding glass door kept fogging up! The room was a huge disappointment. I won’t use travelzoo again. I feel like the ad did not tell the truth!!
A very in happy customer.
Jacqueline28. Jan 2019Jacksonville, MD, USA
Enjoyed Most
We loved the big pool and camp skullywags. The nearby restaurant choices were great!
Other Comments
Staff was super friendly and fun! Wish it was warmer (62 our last day there), but the pool was heated to 80 so us northerners were fine!
Katherine27. Jan 2019Northbrook, IL, USA
Enjoyed Most
The room was beautiful. The staff was very attentive and responded immediately to every request.
Other Comments
Would definitely return
roseanne27. Jan 2019Clinton, NJ, USA
Enjoyed Most
South Seas Island Resort is absolutely beautiful BUT please be advised that there are different classes of accommodations. We stayed at the Bayside villas which are old and rundown. We requested renovated villas--which we got, but even with the updates, they are still in rough shape. The Bayside and Tennis villas are at the bottom of the price range--but still expensive. I was disappointed in the rooms but I should have checked it out before booking as the reviews clearly indicate this issue. Housekeeping does a lazy job cleaning just the basics; the light switches, tops of doors, baseboards, cabinet doors, etc. are filthy. I can't imagine 'the elite' tolerating this neglect in the high-end villas but it was the case here. I'll admit I'm particular about cleanliness so maybe it won't bother others.
Other Comments
South Seas should really either put the table set over a rug OR add felt pads to the chair legs--very annoying especially when the room above you is active while you're trying to sleep.
Joan26. Jan 2019Poynette, WI, USA
Enjoyed Most
Very casual....not too busy.....great location with nice rooms...staff was very friendly and helpful with information....very laid back which we like.
Michael24. Jan 2019Brookfield, CT, USA
Enjoyed Most
Location
Patti24. Jan 2019Oklahoma City, OK, USA
Enjoyed Most
The beach and pool area are well attended by staff and will help you with anything you could possibly need.
Other Comments
The maid service was very poor this trip- the cart was outside my room most of my stay even in the evening. We exited the room at 7 AM and said hello to the housekeeper and she knocked on our door at 5PM asking to clean. The trash was outside our door overnight and almost all of our stay. This was not the case the past several times I have stayed. Just thought you should know
Dave22. Jan 2019Delray Beach, FL, USA
Enjoyed Most
Nice pools.
Other Comments
Resort a little tired and very isolated. If the weather is bad, not much to do.
Russell22. Jan 2019ambler, PA, USA
Enjoyed Most
Sunset Beach; staff was very nice. Bar on site. Live music after 1p. Limited cold pre-prepared food.
Patrick22. Jan 2019Palatine, IL, USA
Enjoyed Most
Beach and Pools
Other Comments
Villas were not equipped for a family of 5, even though they state they can accommodate 6. Kitchen dinnerware was VERY limited, and cooking utensils lacked many necessary items (e.g., cookie sheet). No towels available at the villa pools. Toilets were constantly running. Showers were lacking water pressure and one was totally unusable. Most resort workers were attentive and helpful, but some acted like they did not want to be bothered. Drink prices were excessive ($9.00 for an iced tea).
Keith22. Jan 2019North Ridgeville, OH, USA
Enjoyed Most
Location on the island and amenities.
Other Comments
Would like to see this a regular offer from Travelzoo.
John19. Jan 2019O'Fallon, IL, USA
Enjoyed Most
The location...the variety of pools...the spacious rooms
Other Comments
There were no towels at our pool...
Claudia19. Jan 2019Whitman, MA, USA
Enjoyed Most
Beauty
Other Comments
Relaxing. Golfing, looking bayside!
Regina12. Jan 2019Jupiter, FL, USA
Enjoyed Most
Beautiful location. Easy access to beach. Excellent staff and services.
Other Comments
Great property but the rooms need a little updating. Clean and well kept.
Kathleen11. Jan 2019DunedinDunedin, FL, USA
Enjoyed Most
Diversity of activities, natural beauty of resort, maintenance of resort, response of service staff.
William11. Jan 2019Southport, NC, USA
Enjoyed Most
Private beaches
Rick08. Jan 2019Fishers, IN, USA
Enjoyed Most
Many dining options, did not have to leave resort if you did not want to. The trolley service was fun for the kids and convenient to get around.
Amy07. Jan 2019Cincinnati, OH, USA
Enjoyed Most
Beautiful beaches
Other Comments
Great staff
Leslie06. Jan 2019Kalamazoo, MI, USA
Other Comments
Absolutely beautiful! Very friendly staff and super clean.
Debra06. Jan 2019Norton Shores, MI, USA
Enjoyed Most
location
Other Comments
room was great, service too
JOSEPH05. Jan 2019Hollywood, FL, USA
Enjoyed Most
The culture.
Angela04. Jan 2019Hudson, OH, USA
Enjoyed Most
We particularly enjoyed the tram which transports guests to the various amenities within the resort. We also enjoyed the beautiful sunsets.
Other Comments
The one complaint that I have was that our confirmation papers specify a resort fee of $19 (plus tax) per day but we were actually charged $38 per day. Why is that?
Bruce31. Dec 2018Lanham, MD, USA
Enjoyed Most
Beauty and convenience
Sharon27. Dec 2018LexingtonLexington, KY, USA
Enjoyed Most
Beautiful property! Everything you can imagine is here — beautiful beach, pools, marina, restaurants, walking trails, biking!!!
Diane26. Dec 2018Hudson, IL, USA
Enjoyed Most
Lush, tropical setting.
Other Comments
Pool was smaller than the photos, and very crowded.
Renee26. Dec 2018Key Largo, FL, USA
Enjoyed Most
All the amenities
Other Comments
Was really impressed with the service and amenities for all ages
Diana26. Dec 2018Tequesta, FL, USA
Enjoyed Most
Great access to a beautiful beach. Also, it was easy to get around the resort to access other amenities.
Gary23. Dec 2018Atlanta, GA, USA
Enjoyed Most
Biking was great. Marina area very nice. Harbourview Restaurant was a delightful place for breakfast.
Other Comments
As a food stylist, I offer to provide food styling for a photo session. The restaurants could benefit from excellent food photos!!!
I'll contact the food and beverage manager to discuss this.
Mary19. Dec 2018Orlando, FL, USA
Enjoyed Most
The beauty of nature at the resort! An Amazing Place!!!
Other Comments
All of the employees were extremely helpful and friendly! Loved It!
Moureen17. Dec 2018Southampton, PA, USA
Enjoyed Most
The rooms were comfortable and some updates had been made. There was a full kitchen. The staff at check-in and check-out were professional and excellent.
Other Comments
Captiva Island is remote. There aren't enough dining options available in the resort. The resort was practically deserted. We enjoy walking, but the resort doesn't have sidewalks along the 3 mile length from the south to the north end of the resort. We were able to walk the beach from end to end and back, but there were no exits along the 2.5 mile length. The TV service was out of the 80's. No high def, no digital (perhaps analog). The weather station wasn't even video. It was a snowy picture with audio.
Theodore13. Dec 2018Yarmouth Port, MA, USA
Enjoyed Most
Location
Laurie10. Dec 2018Atlanta, GA, USA
Enjoyed Most
They were good at booking very nice shelling cruise with Captiva Cruises. The property is beautiful but they have big need to update units
Other Comments
The rooms or units were very tired and out dated. We actually complained with first room which was particularly bad and had musty smell. I was adamant at check in for them to put us in updated unit as I had read some reviews. They said they were not available. They also said because we booked through travel zoo that they were not flexible but we complained and did get a better yet still tired unit. We also had inadequate house keeping where as they did not change sheets or clean kitchen and left coffee pot with old coffee in it. Because we were at beach there was sand in sheets. WE complained and that aspect improved.
david05. Dec 2018Atlanta, GA, USA
Enjoyed Most
they gave me a upgrade. That was above and beyond
Bart04. Dec 2018Murtaugh, ID, USA
Other Comments
Had a really good time despite it being one of the coldest days since previous winter, brrr since I live nearby here in FL. Ended up golfing which was a nice little executive course with all par 3 holes. Price was ok, except for the golf cart fee, $40 a piece. That was steep. All the staff was gracious and helpful. We ate at Doc Ford's mostly which was good. Pricey breakfast, but had a $25 resort credit which helped. All in all, very nice place with a nice crew of employees. Would def go back when its nice & warm.
Laura03. Dec 2018Punta Gorda, FL, USA
Enjoyed Most
The ferry ride to Cabbage Key was awesome and very informative.
Vicki30. Nov 2018Sebastian, FL, USA
Enjoyed Most
Pleasant staff.
Other Comments
The marina side condo was fairly shabby. Broken bed headboard, non- working patio door, sticking interior doors. Tiny bathroom. Paint finish and details were sub-standard. It looked like a 40 year old unit that had marginally been kept up and retrofitted.
David30. Nov 2018Shushan, NY, USA
Enjoyed Most
The settings was beautiful
Juliet26. Nov 2018St. Augustine, FL, USA
Enjoyed Most
Beach
Arthur24. Nov 2018East Greenwich, RI, USA
Enjoyed Most
The grounds were nice to walk around.
Other Comments
I didn't put the term :resort" in my head My fault. No $ needed here....like a cruise ship on dry land. I'm not a fan. Also, as with a cruise, you pay the resort prices and get a nice bill at the end. I need a few more bars and restaurants to choose from personally. A $42 breakfast for two (not incl. tip) (two eggs, potatoes, toast and coffee each) is a bit much.
When we first entered the room the smell of perfumed disinfectant chocked my wife and me. It took literally 6 or so hours to air out the room.
Bruce21. Nov 2018Jupiter, FL, USA
Enjoyed Most
View
Other Comments
Very nice staff
Andrea19. Nov 2018Oconomowoc, WI, USA
Enjoyed Most
Beautiful grounds, access to both pool and beach, friendly staff
Other Comments
We were amazed by the property and its location.
Bill14. Nov 2018West Chester, PA, USA
Enjoyed Most
The deal was really good for the resort compared to other rates out there. It's a beautiful property -- good pool for the kids, great beaches.
Other Comments
Make a point to see the sunset every night. The par-3 golf course is great for beginners -- not a lot of water and wide fairways. The pools are really good for kids -- and they are heated! Make sure to rent a bike while you are there -- it's a big resort!
Andrew12. Nov 2018Chatham, NJ, USA
Enjoyed Most
excellent staff at check-in, Cleanliness of resort. beauty of landscaping and plants. Serene tropical atmosphere.
Other Comments
There was a misunderstanding about the room rate and the Desk attendant cleared it up right away with kindness and great results. I think her name is Cerly.
Christine C.05. Nov 2018Alpharetta, GA, USA
Enjoyed Most
Resort pool complex with views of bay and wildlife.
Mary Ellen02. Nov 2018Kissimmee, FL, USA
Enjoyed Most
Beautiful scenery and friendly staff.
Jennifer01. Nov 2018Bonita Springs, FL, USA
Enjoyed Most
Golfing and going on the catamaran
Other Comments
We thought the food was ok not great and drinks very high price
Cynthia01. Nov 2018Largo, FL, USA
Enjoyed Most
We enjoyed all of the surrounding nature and peacefulness. We saw so many manatees, dolphins, and many gorgeous birds. We had fun riding bikes around the island and the sunset was amazing.
Tara31. Oct 2018Fort Myers, FL, USA
Enjoyed Most
The condo was lovely and well located with a good view and ease to restaurants, shopping, beaches.
Ed21. Oct 2018The Villages, FL, USA
Enjoyed Most
The staff was warm and welcoming
Dave16. Oct 2018delray beach, FL, USA
Enjoyed Most
Tennis courts, pool areas
Other Comments
I have traveled to South Seas multiple times, often in groups as I have endorsed the resort to others. Will likely go elsewhere on my future trips to Sanibel/Captiva. My daughter was in a cast and not allowed to use the slides, the main reason we go to that resort. The slide rules are posted in 4 different areas, so initially it was difficult to figure it out even though she used the slides a few times given a long-sleeve UV top she had that some of the attendants missed. Imagine her disappointment that initially she could go and then no more for the rest of our stay. My objection extends to not being given the opportunity to sign a waiver of responsibility for the resort if she was to be hurt. That blind and all or none mentality is unfortunate and self-serving. It’s too bad as otherwise our stays over several years have been positive. As it is, her cast comes off today and it could have been removed a week ago - we did not foresee such stubbornness and please do not aim to spin it as it being for her safety. It was because of your fear of attorneys, plain and simple. Otherwise a waiver would have been allowed. Thank you nonetheless for the positive past stays.
Rafael Harris
Rafael09. Oct 2018st petersburg, FL, USA
Enjoyed Most
Location
Other Comments
This compound was beautiful, the villa/ building was dated and could use a through cleaning. The room itself was clean but the paint was peeling above the shower, the fan on the lanai needed cleaning, there were cobwebs on the outside top of the door.
We enjoyed our stay however had we not gotten the deal from travel zoo I would have been upset. 1st: i requested an early check in and got to the hotel only to be told our room wasn’t ready at 2pm, she said it would only be 30 minutes but was almost an hour and 30 minutes. 2. On day of check out housekeeping knocked on our door at 9:30am despite the do not disturb sign on the door, we do not have to check out until 11, I was pretty angry about that. 3. We were told it is a cashless/cardless resort however both the ship store and provisions store took cash/card. 4. Everything closes between 9-10. If you would like a drink/coffee after a later dinner you better bring your own. 5. I would suggest if staying in a villa that you stop at a grocery store before serving as EVERYTHING is exhorbantly overpriced at the resort!!! I don’t mind pathing for things however they do t give you much information and then lock you in once you arrive. 6. When I called the night before check out to request we be able to check out at noon not 11, I was told to call back in the morning t see if that was possible, they were not very accommodating. Also each time I called the resort from the time of booking to check out each person who answered the phone was not overly friendly.
Again, we enjoyed Captiva and the resort, had it not been for the excellent travel zoo deal we would not spend the money to go back.
Christina08. Oct 2018Park Ridge, NJ, USA
Enjoyed Most
Everything was great but one of the main pools was closed for repairs---very disappointed with the pool situation.
Stephen25. Sep 2018Pompano Beach, FL, USA
Enjoyed Most
pool, sunsets, general area
Other Comments
September is too hot to do much on the water and the Red Tide also limited going in the ocean
