River North

The James Chicago

Travelzoo Staff

Why We Love It

  • Art-filled boutique hotel one block from Magnificent Mile shopping
  • Guest rooms feature 48-inch smart TVs, free Wi-Fi and welcome amenities for kids
  • Lounge by the fireplace in the newly renovated lobby
  • There are free bikes to borrow and local car service to the Loop

"One of Chicago's top luxury hotels" -- Oyster.com
Enjoyed This
(228 Member Ratings)
"The European decorations and atmosphere and the friendly staff."
Apr 14, 2018
St. Charles, IL, USA

Map & Directions

It’s 30 minutes by taxi from Chicago O’Hare International Airport to the hotel. A taxi is approximately $40-$45. Valet parking is available for those arriving by car (extra charge applies).

Rooms & Rates

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With a mid-century modern vibe full of fun amenities and high-tech perks, The James is as cool as it looks and certainly earns its spot on Conde Nast Traveler's list of the Best Hotels in Chicago. Despite being super chic, the hotel is also surprisingly family-friendly -- kids are supplied with a welcome kit and milk and cookies at turndown. 

Guest rooms are bright, surprisingly spacious and a minimalist’s dream, decorated in white and wood-grain accents. Many rooms also have dining nooks with a sofa and a table. Our favorite are the family-friendly suites, with a separate media area featuring a DVD player and projector TV to entertain the kids.

Clever room layouts ensure bathrooms are large, and the James is the only Chicago hotel to feature the KEYPR in-room concierge tablet system in every room -- you can arrange a wake-up call, order ice or request extra towels just by tapping the touch-screen.

Rooms include electric kettles with Starbucks Via coffee as well as pantries featuring snacks and a variety of drink options. This part of the city can get noisy, but rooms facing the interior courtyard get a quieter stay.  

The James Kitchen + Bar serves breakfast, lunch and dinner daily along with craft beers and cocktails. The hotel has an expansive 24-hour fitness center and a full-service spa, which includes an aromatherapy foot bath with each service. There's also a car service that can take you around the Loop and River North, and pets are welcome (though an extra charge does apply).

From the press:
  • "The surroundings are gorgeous ... suites feel straight out of a design magazine photo shoot" -- Frommer's
  • "This trendy boutique hotel has a prime location and comfortable, contemporary rooms" -- Fodor’s
  • "[This] sleek downtown hotel-residence attracts style-conscious travelers with its emphasis on extras" -- Conde Nast Traveler



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Gym / fitness center
  • Restaurant
  • Pet-friendly


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request


  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Pack 'n Play available on request (and based on availability), free of charge for one child age 18 months and under. Extra bed available on request (and based on availability), for one child or one adult.

Pets: Pets are allowed on request and will be charged $75.00 (subject to tax) per stay (non-refundable). Charges will be applied by hotel.

Fees: A Hotel Facilities Fee of $17.55 (including tax) per day applies and will be added to your bill at the hotel.

This fee includes:

  • A $10 daily food and drink credit to James Kitchen + Bar*
  • James Club amenities including daily coffee and tea and a wine reception with light fare 
  • Wi-Fi access throughout the hotel
  • 24/7 Concierge services
  • Overnight shoeshine
  • Magazines and newspapers available
  • Unlimited local and long distance phone calls
  • In-room coffee and tea offerings
*Must be redeemed daily, credit may not be rolled over.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $65.00 (subject to tax), per day applies and will be added to your bill at the hotel. In and out privileges included. Oversize vehicles not allowed. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(228 Member Ratings)
Ratings & reviews reflect verified member feedback for James Hotel Chicago (Denihan Hospitality) over the past 15 months.
4.5 Ambiance
4.8 Location
4.3 Rooms
4.6 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
The Manager- was awesome and friendly and helpful and made up for the rude staff the previous night. Rooms were terrific.
Other Comments
Check in staff was not friendly and very rude. Didnt give us the $50.00 extra credit either, which is the reason we chose the James over another resort.
Kathryn Apr 16, 2018 Traverse City, MI, USA
Enjoyed Most
The European decorations and atmosphere and the friendly staff.
Other Comments
Great location right off Michigan Avenue (Rush and Ontario)
Constance Apr 14, 2018 St. Charles, IL, USA
Enjoyed Most
We love the location of The James, the rooms are nice. Our bathroom in room 809 could use a little work. The toilet paper holder needs to be tightened up and the shower head blows you away, the bath tub fills up while you're showering.
Holly Apr 02, 2018 Grand Haven, MI, USA
Enjoyed Most
Location & late checkout
Wendy Mar 27, 2018 Garner, NC, USA
Enjoyed Most
The room was a joy. Bedding etc. was extremely comfortable. The bathroom was also a very pleasant surprise.
Other Comments
We booked our room through a Travel Zoo special offer, however, after the booking, I found significantly lower rates available! I certainly, wasn't pleased. The hotel was fantastic. but I doubt I'll ever use Travel Zoo again.
B Mitchell Mar 09, 2018 Wheeling, WV, USA
Enjoyed Most
Close to everything, places to eat, shop, and clubs.
Elizabeth Feb 27, 2018 Delavan, WI, USA
Enjoyed Most
A lot of nice perks. Coffee in the morning, wine and cheese in the afternoon, stuff for kids to do...
Aldina Feb 25, 2018 Arlington Heights, IL, USA
Enjoyed Most
Janie Feb 27, 2018 Hinsdale, IL, USA
Enjoyed Most
Wine happy hour was nice gesture.
Other Comments
POOR SHOWER SYSTEM No Hot water pressure. Complained twice and nothing happened. Would have liked to be moved to another room but too busy with convention.
Jeff Feb 26, 2018 Neenah, WI, USA
Enjoyed Most
The hotel is very comfortable. The decor is beautiful.
Other Comments
The staff is amazing and very friendly. This makes a real difference!!
Kristine Feb 23, 2018 Villa Park, IL, USA

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The James Chicago

The James Chicago