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Palm Desert

JW Marriott Desert Springs Resort & Spa

Travelzoo Staff

Why We Love It

  • This AAA 4-Diamond convention-oriented hotel attracts mostly business travelers but offers a slew of amenities to suit families as well
  • If you can stand to leave the four gorgeous pools -- downtown Palm Springs is a 25-minute drive away
  • Rooms are have a modern vibe and come with private balconies, floor-to-ceiling windows and Italian marble accents
  • Surrounded by waterways, the hotel operates gondola rides from the lobby to take guests to property restaurants

“You wouldn't know that you're in the middle of the desert” – U.S. News & World Report
100%
Enjoyed This
(23 Member Ratings)
"Grounds are lovely, breakfast buffet was delicious and room had everything we needed! The $50 a day voucher from Travel Zoo was a lovely perk to buy the very expensive breakfast!"
Kathy
12. Jul 2018
Escondido, USA

Map & Directions

The Palm Springs International Airport is a 20-minute drive from the resort. Los Angeles is a two-hour drive.

Rooms & Rates

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Overview

The term "desert oasis" is marketed so often in the Palm Springs hotel biz that the term has little meaning. One exception, however, is the AAA 4-Diamond-rated JW Marriott Desert Springs Resort & Spa. 

It is surrounded by waterways where you can spot pink flamingos or jump on one of the gondola rides that depart from the hotel lobby. There are also four pools and a 38,000 square-foot spa with its own saltwater pool.

The hotel was built for conventions but with a wealth of kid-friendly activities, a huge tennis complex and two 18-hole golf courses -- it also feels like vacation.

Rooms are clean and modern and many have balconies with views of the lake or the Santa Rosa Mountains. However nothing is free here; guests are responsible for a steep resort fee, and the rest of the stay might feel like a minefield of hidden fees. Business guests billing their employers won't mind, but leisure travelers certainly will.

Downtown Palm Springs is 25-minutes away by car, and the legendary Joshua Tree National Park is a 40-minute drive away.

From the press:
  • You wouldn't know that you're in the middle of the desert at this resplendent resort” – U.S. News & World Report

Amenities

General

  • Infant cots / cribs
  • Bar
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Pool bar
  • Sauna / Steam Room
  • Tennis courts
  • Nightlife / entertainment
  • Spa
  • 100% smoke-free

Services

  • 24-hour front desk
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Coffee / tea-making facilities
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • iPod/iPhone docking station

Internet

  • Complimentary Wi-Fi in public areas
  • Wi-Fi in guest rooms (fees apply)

Bathroom

  • Bathrobes
  • Hair-dryer
  • Separate shower

Parking

  • Parking (fees apply)
  • Valet service (fees apply)

Policies

Check-in: Standard Time is 4pm.

Checkout: Standard Time is 11am.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 4pm Check-out time is 11am

Know Before You Go

  • Pool access available from 7 AM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 19 and USD 28 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 25.00 per day
  • Valet parking fee: USD 34.00 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 39.90 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • Self parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 08 July 2018 to 31 December 2018 (completion date subject to change). The following areas are affected:

  • Guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(23 Member Ratings)
Ratings & reviews reflect verified member feedback for JW Marriott Desert Springs Resort & Spa over the past 15 months.
4.8 Ambiance
4.9 Location
4.6 Rooms
5.0 Quality of Service
4.8 Value for the Money
5.0 Ease of Booking
Show Reviews
Enjoyed Most
Grounds are lovely, breakfast buffet was delicious and room had everything we needed! The $50 a day voucher from Travel Zoo was a lovely perk to buy the very expensive breakfast!
Kathy 12. Jul 2018 Escondido, USA
Enjoyed Most
Grand hotel, gondola ride
Ariel 02. Jul 2018 Los Angeles, USA
Enjoyed Most
The pool and restaurants
Other Comments
We go to this hotel annually. This time the price was great with the TZ voucher.
Judy 29. Sep 2017 San Diego, USA
Enjoyed Most
The pool
Caitlin 16. Sep 2017 Oceanside, USA
Enjoyed Most
Everything!
Ava 16. Sep 2017 Los Angeless, USA
Enjoyed Most
This is our 4th time. They're is nothing that I can say bad. Food, rooms, service are all excellent. We are so spoiled with the JW that no other Hotel is good enough for us.
Other Comments
I cannot think of anything. Send us more good deals. Ha ha.
Richard 16. Sep 2017 Menifee, USA
Enjoyed Most
The entire facility was pleasant.
Other Comments
Resort was cozy and inviting.
Ray 11. Sep 2017 Ontario, USA

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