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River East

Swissotel - Chicago

Travelzoo Staff

Why We Love It

  • Spacious, contemporary rooms feels like condos and showcase wrap-around water or city views
  • If guest room views aren't enough, the pool and fitness center on the 42nd floor are gorgeous and boast the best bird's eye views in the city (though access costs $15 for guests)
  • Two restaurants on-site include the Palm Steakhouse, a favorite with locals, and the hotel's green initiative offers dining credits to guests who opt out of daily housekeeping
  • Overlooking the intersection of Lake Michigan and the Chicago River, just a 10-minute walk from Michigan Avenue

"Jaw-dropping views" -- Time Out
86%
Enjoyed This
(21 Member Ratings)
"View of the Lake!"
Susan
Nov 11, 2017
Columbia City, IN, USA

Map & Directions

The Swissotel Chicago is approximately 37 minutes from Chicago’s Midway International Airport. A taxi is approximately $42 plus tip.

The Swissotel Chicago is approximately one hour from Chicago O’Hare International Airport. A taxi is approximately $45 plus tip.



Rooms & Rates

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Overview

Merging European hospitality with downtown élan, the Swissotel Chicago occupies an enviable site at the intersection of the Chicago River and Lake Michigan. This prime position means that every room in the triangular reflective tower has lake and/or river views as well as a broad panorama of the city.

The glass exterior has modern insides to match. The contemporary lobby has chandeliers of cascading glass bubbles and the graphic patterns on the carpeting resemble jellyfish. Light-colored walls are smooth and unadorned. Guest rooms are similarly chic in shades of cream and tan with framed black-and-white urban scenes on the walls. Practicality over plushness attracts business guests, and high prices for parking Wi-Fi seem to put off leisure guests. 

The hotel is a 10-minute walk to the upscale shopping along Chicago’s Magnificent Mile, a five-minute walk to the lakefront and a five-minute drive to Navy Pier shopping and entertainment complex.

From the press:
  • "Jaw-dropping views of Lake Michigan” – Time Out
  • "Comfortable, contemporary rooms feel like condos” – Fodor’s 

Amenities

General

  • Infant cots / cribs
  • Bar
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Complimentary Wi-Fi in public areas
  • Wi-Fi in guest rooms (fees apply)

Bathroom

  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries

Parking

  • Valet service (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Pets: Pets allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets allowed Check-in time starts at 3pm Check-out time is 12pm

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

86%
Enjoyed This
(21 Member Ratings)
Ratings & reviews reflect verified member feedback for Swissotel Chicago over the past 15 months.
4.1 Ambiance
4.5 Location
4.4 Rooms
4.3 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
View of the Lake!
Susan Nov 11, 2017 Columbia City, IN, USA
Enjoyed Most
All staff very friendly. Great views of the city, river and lake.
Other Comments
Highly recommend a stay at Swissotel.
John Oct 31, 2017 LONDON, ON, Canada
Enjoyed Most
HUge and comfortable bed.
Other Comments
Didn't have any shampoo or washclothes in room.
Barbara Sep 04, 2017 Oak Lawn, IL, USA
Enjoyed Most
Room, view, people
Other Comments
Very helpful concierge and front desk staff.
TERRI Aug 27, 2017 Aurora, IL, USA
Other Comments
I did not go and cancelled long ago. Please check your records.
Colleen Aug 13, 2017 ottawa, IL, USA
Enjoyed Most
Friendly customer service upon check-in.
Stephen Aug 04, 2017 Fort Mill, SC, USA
Enjoyed Most
Beautiful view from our comfortable room.
Other Comments
I enjoyed the pool, and the hotel location is convenient for downtown sightseeing.
Tammie Aug 01, 2017 XeniaXenia, OH, USA
Enjoyed Most
The view of Chicago from our room.
Other Comments
Beautiful hotel in great location.
Leonard Jul 30, 2017 Hinsdale, IL, USA
Enjoyed Most
The bed was comfortable and the view of the city was great!
Other Comments
N/A
Gerald Jul 28, 2017 Waukegan, IL, USA
Enjoyed Most
The check in clerk upgraded us to a room on the 28th floor with a beautiful view of the Chicago River and Navy Pier.
Other Comments
Very speedy check in, check out process. Super efficient elevators wisking you up to your room. The labrynth of hallways leading to the Fairmont, The Aqua Blue, Duncan Doughnuts , the parking garage was very confusing. A small map would of made it easier to navigate.
mark Jul 24, 2017 DeKalb, IL, USA

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