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Kailua-Kona

Sheraton Kona Resort & Spa at Keauhou Bay

Travelzoo Staff

Why We Love It

  • Overlooks the ocean on natural lava rock cliffs
  • 200-foot lava tube waterslide, large free-form pool and sandy-bottomed children’s pool
  • All guestrooms and suites have furnished lanais
  • An open-air trolley transports guests on a 15-minute ride to and from Kailua Village

83%
Enjoyed This
(6 Member Ratings)
"The view was incredible, pool was a blast and beds were amazingly comfortable."
Cierra
Mar 23, 2017
Kihei, HI, USA

Map & Directions

The Sheraton Kona Resort & Spa at Keauhou Bay is approximately a 30-minute drive from Kona International Airport and two hours and 40 minutes from Hilo International Airport.

Rooms & Rates

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Overview

Poised on natural lava rock cliffs overlooking the ocean, the Sheraton Kona Resort & Spa at Keauhou Bay offers a blend of adventure and luxury aloha hospitality. Kahaluu Beach Park may be a five-minute drive away, but families will revel in the hotel’s 200-foot lava tube water slide, expansive free-form pool that flows throughout the property, hot tubs and a sandy-bottomed children’s play area. There’s also a weekly luau for guests to enjoy. The Ho’ola Spa features a healing Himalayan salt room and an oceanfront treatment patio, as well as a full-service salon. Airy guestrooms are outfitted with artistic Hawaiian touches, Sheraton Sweet Sleeper Beds and furnished lanais. An open-air trolley transports guests on a 15-minute ride to and from Kailua Village to experience local shops, restaurants, nightlife and historic attractions. Don’t miss the chance to observe magnificent manta rays at Rays on the Bay.

Amenities

General

  • Bar
  • Kids' club
  • Newspaper / magazines
  • Hot Tub / Jacuzzi
  • Pool bar
  • Roof terrace
  • Sauna / Steam Room
  • Tennis courts
  • Spa

Services

  • 24-hour front desk
  • Baby-sitting service on request
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • Video games on request

Internet

  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)

Bathroom

  • Bathrobes
  • Hair-dryer

Parking

  • Parking (fees apply)
  • Valet service (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 11am.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Check-in time starts at 3pm Check-out time is 11am

Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 24.99 and USD 29.99 for adults, USD 12.50 and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.99 per night (rates may vary)
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 22.00 per night
  • Late check-out fee: USD 25
  • Rollaway bed fee: USD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 31.25 per accommodation, per night
The resort fee includes:
  • Pool access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

83%
Enjoyed This
(6 Member Ratings)
Ratings & reviews reflect verified member feedback for Sheraton Kona Resort & Spa at Keauhou Bay over the past 15 months.
4.2 Ambiance
4.7 Location
3.7 Rooms
4.7 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
The view was incredible, pool was a blast and beds were amazingly comfortable.
Other Comments
The staff was extremely friendly and helpful.
Cierra Mar 23, 2017 Kihei, HI, USA
Enjoyed Most
Fantastic staff whom helped with room reassignment from ocean view to ocean front due to my request to stay far away from the resort pool. I have stayed in numerous hotels and I have to say this is one of the very best I have ever stayed due to its staff.
Other Comments
LOVE IT!!! Highly recommended!!
Anita Mar 23, 2017 salt lake city, UT, USA
Enjoyed Most
Location and outdoor areas.
Robert Mar 13, 2017 San Francisco, CA, USA
Enjoyed Most
The hotel staff was exceptional. Airlines lost our luggage and the hotel staff made call after call (our cells did not work from room). They arranged transportation next day to airport to get car as rental was closed when we arrived on late flight.Next day, still no luggage, booked a luau to get away from situation, printed locations to go shopping for clothes, toiletries, etc.They would even meet us in hallways and ask about luggage, car, etc. SO HELPFUL!! SO APPRECIATED! Sally at front desk was assertive and persistant with outside contacts.She was wonderful!
Other Comments
Grounds and amenities were great. The only thing that bothered us was a 4" cockroach in the room. Not use to that. Thank goodness we saw and killed it during the day. Would not want it roaming in clothing, etc.when we wouldn't see it. Too bad. Otherwise, great experience.
Bruce Jan 17, 2017 Brentwood, CA, USA
Enjoyed Most
Location. Staff
Other Comments
Room was not up to par. Very dated. No room service. Only 1 restaurant and 1 coffee shop. Food very bad.
Audrey Dec 23, 2016 Laconia, NH, USA

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