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River North

Holiday Inn Chicago Mart Plaza River North

Travelzoo Staff

Why We Love This Hotel

  • Perched along the Chicago River with truly impressive skyline views
  • Connects to the famous Merchandise Mart
  • One of the few hotels in this neighborhood with a large indoor pool
  • All guests receive free in-room Wi-Fi

Rooms & Rates

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Perched 15 stories atop the Chicago Sun-Times building and next door to the Merchandise Mart, the Holiday Inn Chicago Mart Plaza is located in the bustling River North neighborhood but retains a sense of calm due to its upper-floor location. Thanks to its location overlooking the Chicago River, the hotel's main draw has to be the truly excellent views of the Chicago skyline. 

Even the base-level Premium rooms are spacious and feature updated furnishings, panoramic photos of the city, 49-inch flat-panel TVs, Bath and Body Works toiletries and in-room coffeemakers. Wi-Fi is free throughout the property, and if you can upgrade to a Skyline View room, do it. Despite opening onto a 10-story atrium, rooms are mostly immune to street noise since they're so far above ground. 

Most guests make time for a drink and the corner views at the 15th-floor Cityscape Bar, wrapped in floor-to-ceiling windows just off the lobby. Head to the on-site restaurant (breakfast or dinner only), Merchants Cafe, for elevated American comfort cuisine for any meal of the day. There's also a large indoor pool -- fairly rare in this part of the city -- along with a dry sauna and a good-sized fitness center. Also, parking is quite reasonably priced compared to other downtown hotels at $39 per night.

Visitors find themselves within walking distance of the Loop, as well as the famed Magnificent Mile, chock-full of chic shops and restaurants, while the surrounding River North neighborhood is home to trendy restaurants, art galleries and buzzing nightlife. You're also close to the city's ever-growing Restaurant Row along west Randolph Avenue, featuring multiple restaurants from celebrity chefs like Stephanie Izard and Rick Bayless. 

No need to weather the elements; guests can access the CTA Brown Line train station from the hotel through Merchandise Mart. Attractions like Navy Pier, Millennium Park and Lincoln Park Zoo are a quick cab or train ride away, making this hotel a wonderful home base for exploring the whole city.



  • Infant cots / cribs
  • Bar
  • Extra beds / roll away beds
  • Gym / fitness center
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • No pets allowed


  • 24-hour front desk
  • 24-hour security
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Flatscreen TV


  • Complimentary Wi-Fi throughout the hotel


  • Bathtub
  • Hair-dryer


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Two children 12 and under stay free of charge when sharing parents’ room and using existing bedding (on request). Infant’s cot/crib available on request free of charge. Extra bed available on request for adults in specific one king bed rooms. Charges may apply.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Self-Parking Fee of $39.00 (subject to tax), per day applies and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 10am-6pm AET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(7 Member Ratings)
Ratings & reviews reflect verified member feedback for Holiday Inn Chicago Mart Plaza over the past 15 months.
4.2 Ambiance
4.6 Location
4.2 Rooms
4.0 Quality of Service
3.8 Value for the Money
Show Reviews
Other Comments
For the price of the room in comparison with some other local hotels, I was a bit disappointed in the quality of the room and the service experience.
Elise 17. Dec 2018 Kansas City, KS, USA
Enjoyed Most
Room was comfortable. Convenient business center.
Other Comments
The staff is not very helpful and not interested in customer satisfaction. Took them 45 mins to bring a spare toothbrush to the room because I had forgotten mine at home accidentally. The lines to check in and check out were easily 15 min waits each time. And the most frustrating of all was the parking situation. There is not enough space in this box to describe how complicated and non-intuitive the process of validated parking at this place is. Ask 3 staff members to explain the process to you and you will get 3 very different answers. And at the end of the day, it is funny that the 'validated' parking at a Holiday Inn is $45. I've parked overnight at much nicer hotels in Chicago in better locations and paid that much, sometimes less. Very frustrating experience.
Anshuman 19. Aug 2018 Valparaiso, IN, USA

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