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Best Western Brome Grange Hotel

Travelzoo Staff

Why We Love This Hotel

  • The Best Western Brome Grange Hotel has received three Silver Stars from The AA. This rating is given to properties "highly recommended for their standards and the quality of their food"
  • The Courtyard Restaurant has an AA Rosette for its "carefully presented classic cooking"
  • The hotel is set within four acres of countryside a 5-minute drive from the small market town of Eye; Ipswich and Norwich are less than an hour's drive away

"We both enjoyed our stay at the best Western brome Grange hotel for what we paid we certainly got value for money."
Nov 7, 2019 - Dartford, United Kingdom
See All 27 Member Ratings

Rooms & Rates

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The Best Western Brome Grange Hotel is a 16th-century coaching inn that has retained much of its original character and charm.

The small market town of Eye, built around the 11th-century Eye Castle, is a 5-minute drive away, and you can walk around a trail that takes you past the town's most historic sites. Bury St Edmunds, Norwich and Ipswich are all around 40 minutes' drive from Brome Grange. Suffolk Coast & Heaths Area of Outstanding Natural Beauty is also under an hour's drive away.

The Courtyard Restaurant, awarded an AA Rosette, serves both traditional English and international cuisine, and can cater for individual dietary requirements. The Kings Bar & Lounge is open daily to serve cask ales, bar snacks, afternoon tea and more, and it also has an open fire. The on-site Willow Spa & Fitness centre has a gym, and spa and beauty facilities (supplements apply).

All rooms are equipped with luxury toiletries, free Wi-Fi, and tea- and coffee-making facilities.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Gym / fitness center
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • Express check-in / checkout
  • Safe in reception

Room amenities

  • Coffee / tea-making facilities
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Safe
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout the hotel


  • Hair-dryer
  • Bathtub or shower


  • Complimentary parking
  • Off-street parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Extra bedding available upon request: £15 per night.
Crib/Pack 'n Play available upon request, free of charge, for children 3 and under.
Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Extra guest charges will apply as follows:
Breakfast is included.

Pets: Pets are allowed on request and will be charged at £10 per pet per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The spa pool is currently closed.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(27 Member Ratings)
Ratings & reviews reflect verified member feedback for BEST WESTERN Brome Grange Hotel over the past 15 months.
3.6 Ambiance
3.7 Location
3.6 Rooms
4.4 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
We both enjoyed our stay at the best Western brome Grange hotel for what we paid we certainly got value for money.
Paul Nov 07, 2019 Dartford, United Kingdom
Enjoyed Most
Room was lovely and spacious, food excellent and there was a warm welcome
Other Comments
There were a few cobwebs around the ceiling
Lorna Nov 04, 2019 Crowborough, United Kingdom
Enjoyed Most
Excellent deal, very good restaurant & bar, would definitely recommend
T E Nov 01, 2019 South Croydon, United Kingdom
Enjoyed Most
The managers say all the right things, but I think it’s got so bad they don’t really know where to start, the housekeeping and Maintenance lets it down mainly.
Other Comments
Slug on bedroom carpet, cracked tiles, spiders and flies, and a hot basin tap that ran all the time, toilet seat didn’t fit the toilet, there is at least a 2cm gap under the door that the wind blows through, the bed slopes on one side and we had an intruder at 3am that subsequently turned out to be one of the wedding party guests, that had helped themselves to the keys from reception and we’re looking for empty rooms! Scared me half to death. They promised an upgrade so we waited until 3pm on the Saturday and when we entered the bathroom there was coffee or something like it, just thrown in the basin. We had had enough by that point and are awaiting a refund. No sleep, dirty and staff that appear to be past caring, couldn’t wait to get home and showered.
Victoria Oct 29, 2019 Colchester, United Kingdom
Enjoyed Most
Excellent value package at a good hotel
nicholas Oct 28, 2019 Benfleet, United Kingdom
Enjoyed Most
Other Comments
Car park could do with resurfacing,huge puddles due to the rain.
Denis Oct 16, 2019 Leigh-on-Sea, United Kingdom
Enjoyed Most
Surprisingly nice inside main hotel, well decorated. The room was good size but smelt a bit damp, and had cobwebs on ceiling, the door stuck and we couldn't open it, had to call reception to open it. The shower was cold, it was reported. The hotel overall was pleasant. One of the breakfasts wasn't cooked properly, but overall breakfast had plenty of choice and was good. Hotel not very busy which was ok as out of season. Some staff seemed very young and inexperienced, but polite and pleasant. I would go back if it was a Travel Zoo deal as it was an amazing deal, but if I had paid full price I may have complained about some of those issues.
Other Comments
It is well situated for touring the area, the drive up to the hotel had large potholes!! and really needs re surfacing.
Teresa Oct 13, 2019 Essex, United Kingdom
Enjoyed Most
Inexpensive stop over to visit Eye and Diss Bathrooms a little tired, but had one of the longest baths I have wallowed in
Other Comments
Drive into shingle premises not very welcoming - pot holes galore. Staff say hoping to replace with tarmac due to rain causing stones to shift.
Lesley Oct 13, 2019 Billericay, United Kingdom
Enjoyed Most
We took my mother for her birthday and the staff were all very kind and attentive.
Other Comments
The food was good, the accommodation was well equipped and very comfortable, the staff were lovely.
Oct 12, 2019 Norwich, United Kingdom
Enjoyed Most
The staff were lovely & tried their best but they need training, 3 members in the dining room all absent at the same time is not good customer service. The food was good.
Other Comments
Very tired basic room, which smelt of Dog, very tired bathroom, the accommodation needs updating. The public areas were very nice & the rooms were clean.
Angela Oct 10, 2019 Bridgwater, United Kingdom

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