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New York City

The Maxwell New York City

Travelzoo Staff

Why We Love This Hotel

  • Steps from shopping on Fifth Avenue, and walking distance to Bryant Park, Times Square and Radio City Music Hall
  • Sip a sparkling cocktail or glass of wine at the Oasis bar and Living Room lounge
  • Stylish rooms include flat-panel TVs, minibars and backlit headboards

91%
"Complimentary breakfast was really good. Also was given 30 dollars to use in lounge. Location is great on Lexington Ave...easy to use subway from there."
Raymond
Sep 10, 2019 - Cranston, RI, USA
See All 22 Member Ratings

Rooms & Rates

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Overview

This 4-star midtown-east hotel puts guests right in the heart of Manhattan but far enough removed from Times Square to keep things a bit calmer. The Maxwell is within a few blocks of plenty of NYC destinations including Rockefeller Center, Saint Patrick's Cathedral and MoMA. 

Accommodations range from one-queen or one-king rooms up to sprawling penthouse suites with a rooftop terrace. We like the one-bedroom suites for their large windows and great city views, loft-like style and separate seating area that offers plenty of space in which to stretch out. All rooms include minibars, flat-screen TVs, bathrobes, Bliss Spa amenities and Wi-Fi. 

On-site dining includes cocktails and small bites at the Oasis bar and Living Room lounge; breakfast, lunch and dinner at the restaurant, Heartbeat; and there's 24-hour room service. The hotel also features a fitness center and valet-parking service. 

Amenities

General

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Pet-friendly
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Business center
  • ATM
  • Complimentary shoe shine service

Room amenities

  • Air-conditioning
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Safe
  • Flatscreen TV

Internet

  • Internet access

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Bathtub (in some rooms)
  • Bathtub or shower

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Hotel will charge a 50 USD fee to remove alcohol from mini bar if hotel guests are under 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 13 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
$20 plus tax per night for older children and adults.

Pets: Pets are allowed on request and will be charged at $25 plus tax per pet per night.
Maximum weight of 40 pounds.
A non-refundable cleaning fee of $100 plus tax, per stay will be charged upon arrival.

Maximum of 2 pets per room.

Fees: A resort/facility fee of $25 plus tax, per night will be added to the total price of your stay upon check out.
Valet service fee: $65 plus tax per day.
Valet service fee for oversized vehicle: $75 plus tax per day.

The Destination Fee (listed as Resort Fee) includes: 

  • $30 living room bar credit
  • Wi-FI and local/long distance/international calling
  • $30 laundry service credit
  • 2 citi bike passes per day

Valet Parking is offsite. In & out privileges are not included.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

91%
Enjoyed This
(22 Member Ratings)
Ratings & reviews reflect verified member feedback for The Maxwell New York City over the past 15 months.
4.3 Ambiance
4.8 Location
4.5 Rooms
4.7 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
Complimentary breakfast was really good. Also was given 30 dollars to use in lounge. Location is great on Lexington Ave...easy to use subway from there.
Raymond Sep 10, 2019 Cranston, RI, USA
Enjoyed Most
Great location and ambiance.
Dorin Sep 03, 2019 Orlando, FL, USA
Enjoyed Most
The experience was really nice, rooms were dated but kept clean. Staff was excellent.
Other Comments
Likely one of the best value hotels in NYC. Location, quality of room, added benefits make the Maxwell an excellent choice.
Ryan Sep 03, 2019 Bluffton, SC, USA
Enjoyed Most
Uneventful. Good breakfast! Restaurant needs to be open on weekends.
Other Comments
Need to update furniture. Peeling sofas in lobby. Wood furniture chipped and out of date.
Meyonna Sep 02, 2019 Randallstown, MD, USA
Enjoyed Most
It was convenient to get to, we felt safe and having a restaurant and bar was great
Theresa Aug 12, 2019 Stanhope, NJ, USA
Enjoyed Most
Overall nice room, comfy bed and good location.
Other Comments
Took quite a while to get checked in (long line). At a 4 star hotel I don't expect to be waken at 230am to a woman screaming profanities at her SO. There was something missing from the snack bar and I did not notice until the morning...informed them...not sure they cared and hoping they don't charge me.
Angela Jun 02, 2019 Spokane, WA, USA
Enjoyed Most
Location was great, easy access to Grand Central, theaters and many restaurants.
Other Comments
We arrived in the city early and stopped to leave our bags before going to explore the city. The check in person was friendly and very accommodating and said she had a room available. She proceeded to ask if we wanted a high or low floor. It was a pleasant surprise. They also provided a voucher for the Living Room bar, which we enjoyed after our day. We will be back.
Richard Feb 04, 2019 W. Suffield, CT, USA

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