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New York City

The Lucerne Hotel

Travelzoo Staff

Why We Love This Hotel

  • Just one block away from the American Museum of Natural History
  • Nestled in a quiet neighborhood, a short subway ride away from midtown
  • Guests get 15% off breakfast at the on-site restaurant Nice Matin
  • Subway stops one block from the hotel, connecting guests to all of Manhattan

100%
"Clean, spacious rooms, fair price, quiet"
catherine
May 18, 2019 - Evergreen, CO, USA
See All 43 Member Ratings

Rooms & Rates

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Overview

Rooms at the Hotel Lucerne are traditional in style and come with all the comforts of home, including a flat-screen TV, granite bathroom with bathtub and an executive desk, plus convenient touches like an in-room safe, extra pillows and blankets and a Keurig coffee maker. Suites feature living rooms with a pullout sofa bed.

The hotel’s Upper West Side location offers a low-key neighborhood feel that serves as a relaxing escape after sightseeing. It’s two blocks from Central Park, one block American Museum of Natural History and 10 blocks from the Lincoln Center. It’s also one block away from the nearest subway station, offering a 10-minute ride into midtown Manhattan.

Guests can indulge at the on-site Nice Matin, a French-Mediterranean restaurant that serves Riviera-inspired dishes like escargot, fava hummus and its famous Five Napkin Burger, as well as wine from JFK’s personal collection. Other hotel amenities include in-house spa treatments and a daily wine reception.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Restaurant
  • No pets allowed
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Chauffeur service (fees apply)
  • Concierge service
  • Express check-in / checkout
  • Room service (limited hours)
  • Business center
  • Safe in reception
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Kitchenette in some rooms
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout the hotel

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
$20 plus tax per night for older children and adults.

Rates are based on double occupancy.

Pets: Only service animals allowed.

Fees: A resort/facility fee of $20 plus tax, per night will be added to the total price of your stay upon check out.
A $50 plus tax, per night incidental hold will be placed on the debit/credit card provided at check-in.

The Facility Fee includes:

  • Internet access
  • Local and Domestic long distance calls only (International calls not included)
  • Fitness Center, equipment includes two treadmills, two elliptical machines, two stair masters and free weights.
  • Business Center, equipped with desktop computers and complimentary printing services. The business center has four computers, a fax machine, and a copier.
  • Daily Concierge Services
  • 20% off on all City Sightseeing bus tours & packages provided by Concierge
  • 15% Nice Matin breakfast voucher daily
  • Daily wine hour between 4:00pm – 5:00pm in hotel lobby
  • Digital Newspaper
  • Faxes

An Occupancy Fee applies per room/ per night and varies based on room type booked:

  • $3.50 USD applies to the Deluxe Double Room
  • $7.50 USD applies for the Deluxe One Bedroom Suite

All bookings will reflect an Occupancy Fee of $7.50 USD per room per night and the correct fee of $3.50 for the Deluxe Double Room will be charged at the hotel.

A Valet Parking Fee of 55 USD plus tax for standard vehicles or 65 USD plus tax for oversized vehicles applies per 24 hours and will be added to your bill directly at the hotel (does not include in/out privileges) This rate is subject to change at the discretion of the property.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Laundry / dry cleaning available (fees apply).

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(43 Member Ratings)
Ratings & reviews reflect verified member feedback for The Lucerne, New York (NY) (part of Empire Hotel Group) over the past 15 months.
4.7 Ambiance
4.8 Location
4.7 Rooms
4.8 Quality of Service
4.7 Value for the Money
Show Reviews
Enjoyed Most
Clean, spacious rooms, fair price, quiet
Other Comments
Bathroom cramped, cigarette odor in room
catherine May 18, 2019 Evergreen, CO, USA
Enjoyed Most
Helpful , friendly staff. Excellent location. Very comfy rooms.
Charles May 15, 2019 Cheney, WA, USA
Enjoyed Most
beautiful room Décor Drapes, bedspead colis
Other Comments
Vending machine out the whole time
kathleen May 15, 2019 harrisHarris, MN, USA
Enjoyed Most
The location was outstanding
Other Comments
The staff was so nice. It was my mother in law's birthday and they took the time to acknowledge it. They accommodated any special requests we had.
Leianne May 06, 2019 McLean, VA, USA
Other Comments
We did not know that we could have had a refrigerator. Really missed that amenity. Also missed the use of a microwave. We had difficulty with the wi fi service twice. Could not use for several hours each.
Teresa May 02, 2019 Shadyside, OH, USA
Enjoyed Most
Old World atmosphere and Complimentary wine.
Other Comments
Within a block from the subway. Walking distance to Central Park and Natural History Museum and great breakfast place right across the street. Very friendly staff!
Laurel Apr 29, 2019 Gettysburgy, PA, USA
Enjoyed Most
Spacious and quiet room, comfortable beds, helpful staff
Other Comments
wireless connection was weak in our 12th floor room. Otherwise, we were very pleased with our stay and would love to return.
Robin Apr 24, 2019 Silver Spring, MD, USA
Enjoyed Most
Deluxe suite was roomy and a real treat for a great price! Thanks Travelzoo!
Other Comments
Welcoming staff, great neighborhood location near subway, buses, shopping, restaurants
Martin Apr 23, 2019 burnt hills, NY, USA
Enjoyed Most
Vicinity to subway 1. Vicinity to several Zagat-rated eateries offering a variety of cuisines.
Indu Apr 23, 2019 Solon, OH, USA
Enjoyed Most
So quiet. Nice staff.
MARC Apr 19, 2019 Exeter, RI, USA

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