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New York City

The Lucerne Hotel

Travelzoo Staff

Why We Love This Hotel

  • Just one block away from the American Museum of Natural History
  • Nestled in a quiet neighborhood, a short subway ride away from midtown
  • Guests get 15% off breakfast at the on-site restaurant Nice Matin
  • Subway stops one block from the hotel, connecting guests to all of Manhattan

100%
"The staff and location is great. The restaurant offers delicious meals at reasonable prices. It was so nice sitting outside and watch all the families enjoying themselves. Close to many sites of interest. We will definitely return."
Barbara Ann
Apr 15, 2019 - Doylestown, PA, USA
See All 21 Member Ratings

Rooms & Rates

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Overview

Rooms at the Hotel Lucerne are traditional in style and come with all the comforts of home, including a flat-screen TV, granite bathroom with bathtub and an executive desk, plus convenient touches like an in-room safe, extra pillows and blankets and a Keurig coffee maker. Suites feature living rooms with a pullout sofa bed.

The hotel’s Upper West Side location offers a low-key neighborhood feel that serves as a relaxing escape after sightseeing. It’s two blocks from Central Park, one block American Museum of Natural History and 10 blocks from the Lincoln Center. It’s also one block away from the nearest subway station, offering a 10-minute ride into midtown Manhattan.

Guests can indulge at the on-site Nice Matin, a French-Mediterranean restaurant that serves Riviera-inspired dishes like escargot, fava hummus and its famous Five Napkin Burger, as well as wine from JFK’s personal collection. Other hotel amenities include in-house spa treatments and a daily wine reception.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Restaurant
  • No pets allowed
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Chauffeur service (fees apply)
  • Concierge service
  • Express check-in / checkout
  • Room service (limited hours)
  • Business center
  • Safe in reception
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Kitchenette in some rooms
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout the hotel

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
$20 plus tax per night for older children and adults.

Rates are based on double occupancy.

Pets: Only service animals allowed.

Fees: A resort/facility fee of $20 plus tax, per night will be added to the total price of your stay upon check out.
A $50 plus tax, per night incidental hold will be placed on the debit/credit card provided at check-in.

The Facility Fee includes:

  • Internet access
  • Local and Domestic long distance calls only (International calls not included)
  • Fitness Center, equipment includes two treadmills, two elliptical machines, two stair masters and free weights.
  • Business Center, equipped with desktop computers and complimentary printing services. The business center has four computers, a fax machine, and a copier.
  • Daily Concierge Services
  • 20% off on all City Sightseeing bus tours & packages provided by Concierge
  • 15% Nice Matin breakfast voucher daily
  • Daily wine hour between 4:00pm – 5:00pm in hotel lobby
  • Digital Newspaper
  • Faxes

An Occupancy Fee applies per room/ per night and varies based on room type booked:

  • $3.50 USD applies to the Deluxe Double Room
  • $7.50 USD applies for the Deluxe One Bedroom Suite

All bookings will reflect an Occupancy Fee of $7.50 USD per room per night and the correct fee of $3.50 for the Deluxe Double Room will be charged at the hotel.

A Valet Parking Fee of 55 USD plus tax for standard vehicles or 65 USD plus tax for oversized vehicles applies per 24 hours and will be added to your bill directly at the hotel (does not include in/out privileges) This rate is subject to change at the discretion of the property.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Laundry / dry cleaning available (fees apply).

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(21 Member Ratings)
Ratings & reviews reflect verified member feedback for The Lucerne, New York (NY) (part of Empire Hotel Group) over the past 15 months.
4.7 Ambiance
4.9 Location
4.8 Rooms
4.9 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
The staff and location is great. The restaurant offers delicious meals at reasonable prices. It was so nice sitting outside and watch all the families enjoying themselves. Close to many sites of interest. We will definitely return.
Other Comments
The staff is delightful & very helpful.
Barbara Ann Apr 15, 2019 Doylestown, PA, USA
Enjoyed Most
The Hospitality
Sonia Apr 03, 2019 Clementon, NJ, USA
Other Comments
Elevator was out of service and this happened during previous stays - very inconvenient as there are only 2 tiny elevators for a big hotel.
Carole Mar 25, 2019 Needham, MA, USA
Enjoyed Most
clean with friendly staff. location was great for finding restaurants and shops.
Other Comments
They had a daily afternoon complimentary glass of wine.
Peter Mar 22, 2019 Fairfax, VA, USA
Enjoyed Most
Well maintained, immaculate property in a great location
Other Comments
Best hotel I’ve experienced in New York (and there have been several)
Ramon Mar 18, 2019 Miami, FL, USA
Enjoyed Most
The location , was in the city for a concert at the beacon which was in walking distance from hotel . Loved the wine hour as well
Other Comments
The elevator was extremely slow and only had one of two in working order
carolyn Mar 17, 2019 Centereach, NY, USA
Enjoyed Most
Wine hour
Other Comments
Elevator was out or else it would’ve been a 5
Michael Mar 17, 2019 Levittown, NY, USA
Enjoyed Most
The entire staff at the hotel were helpful and very friendly.
Kate Mar 09, 2019 Saint Paul, MN, USA
Enjoyed Most
Location, cleanliness and good service
Nina Feb 25, 2019 Great Barrington, MA, USA
Enjoyed Most
The location is great and the rooms are nice.
Najma Feb 23, 2019 San Jose, CA, USA

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