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Black Swan

Travelzoo Staff

Why We Love This Hotel

  • This coaching inn dates back to the 15th century is in a great spot next to the historic market square in Helmsley in the North Yorkshire countryside
  • The property was crowned Hotel of the Year at the 2015 Yorkshire Life Food & Drink Awards
  • You can sample fine-dining fare in the 3-AA-Rosette hotel restaurant or indulge in afternoon tea
  • "The hotel is renowned for its hospitality and friendliness" -- The AA

"Friendly Staff Great Centra Location For Branching Out To Explore. Food and Rooms Excellent. Probably more suited to active outdoor people who like walking and exploring."
Jun 14, 2019 - Lymington, United Kingdom
See All 114 Member Ratings

Rooms & Rates

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"People have been visiting this establishment for over 200 years and it has become a landmark that dominates the market square," says The AA of the Black Swan, a 4-star hotel in the pretty North Yorkshire market town of Helmsley.

The hotel is in a "peerless location", according to The Daily Telegraph, "presiding over the market place of one of North Yorkshire's most attractive market towns". It's surrounded by quaint little boutiques and bookshops, as well as butchers, bakeries and delis. There are charming tearooms and cosy pubs, with the dramatic ruins of Helmsley Castle standing over the town.

Surrounded by the North Yorkshire countryside, the town is a great spot for ramblers. There are 1400 miles of country paths and tracks around Ryedale, so whether you're looking for a gentle stroll, a day-long walk or a hardcore hike, you're sure to find something suitable right on the doorstep.

Duncombe Park, the only stately home in the North York Moors National Park, is less than a mile away. It is home to the National Centre for Birds of Prey and offers landscaped gardens, 400 acres of parkland to explore, a nature reserve and the Helmsley Walled Gardens. The city of York, with its cathedral, cobbled streets, shops and museums, is a 50-minute drive away and Rievaulx Abbey is a 5-minute drive away.

The Black Swan dates back to the 15th century and retains much of its historic charm while offering plenty of contemporary comforts. The AA Hotel Guide 2019 praises the "stylish" bedrooms, which all have thick, snug duvets, warm, homely furnishings, and tea- and coffee-making facilities.

The hotel has a quaint tearoom and an in-house patisserie that are open daily. You can also order tea -- or something a little stronger -- in the pretty walled garden in warmer months.

The AA says that "dinner in the award-winning restaurant is the highlight of any stay". The 3-AA-Rosette fine-dining Gallery Restaurant serves top-notch seasonal fare, made using ingredients that are mostly sourced within 30 miles of the hotel. The Cygnet Bar has an extensive wine list and selection of cocktails.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Restaurant
  • Pet-friendly
  • 100% smoke-free
  • No elevator / lift


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Laundry / dry cleaning

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Safe
  • DVD / CD player & library
  • Flatscreen TV


  • Complimentary Wi-Fi throughout the hotel


  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Crib/Pack 'n Play available upon request, free of charge, for children 3 and under.
Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Extra guest charges will apply as follows:
£35 per night for children 4 to 15.

Pets: Pets are allowed on request and will be charged at £10 inclusive of tax per pet per stay.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(114 Member Ratings)
Ratings & reviews reflect verified member feedback for Black Swan Hotel over the past 15 months.
4.5 Ambiance
4.8 Location
4.1 Rooms
4.8 Quality of Service
4.2 Value for the Money
Show Reviews
Enjoyed Most
Friendly Staff Great Centra Location For Branching Out To Explore. Food and Rooms Excellent. Probably more suited to active outdoor people who like walking and exploring.
Other Comments
Restaurant Staff Andre and Iulia led by Loredana couldn't have been more courteous and Obliging as was Andy on the Reception Desk.
Samuel Jun 14, 2019 Lymington, United Kingdom
Enjoyed Most
Staff outstanding- - friendly, welcoming. Very dog friendly. Beautiful gardens. Food wonderful.
Caitlin Jun 14, 2019 Leeds, United Kingdom
Other Comments
Much larger hotel than you would assume from the outside. Very good set up.
Barry Jun 12, 2019 Newcastle upon Tyne, United Kingdom
Enjoyed Most
Other Comments
It was our 62nd Wedding Anniversary and based on our previous visit we thought it would be a nice place to celebrate. We were not disappointed!
Mary Jun 11, 2019 Marske-by-the-Sea, United Kingdom
Enjoyed Most
Excellent food.
Other Comments
Nice hotel in a great location, with comfortable room and relaxing gardens. Courteous, attentive staff, and superb food in restaurant.
Jonathon Jun 07, 2019 Leven, United Kingdom
Enjoyed Most
evening meal was par excellence!!
Other Comments
Evening meal was superb but unfortunately the cooked breakfasts could have been just that little bit better.
Sal;ly Jun 06, 2019 Derby, United Kingdom
Enjoyed Most
Food and pleasant staff
Other Comments
So dog friendly. All staff seem to be dog friendly too. From reception staff to restaurant staff everyone was so friendly and warm and nothing too much trouble. Standard of food great.
john May 29, 2019 Beverley, United Kingdom
Enjoyed Most
The, staff & location
David May 27, 2019 Sowerby Bridge, United Kingdom
Enjoyed Most
Dinner was excellent
Other Comments
Very centrally situated, this is a lovely hotel. All together a great experience.
May 26, 2019 sheffield, United Kingdom
Enjoyed Most
Lovely quaint old property, lovely location
Other Comments
Very professional, friendly staff from reception to restaurant staff. Made to feel very welcome.
Agnes May 23, 2019 Buckingham, United Kingdom

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