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Helmsley

Black Swan

Travelzoo Staff

Why We Love This Hotel

  • This coaching inn dates back to the 15th century is in a great spot next to the historic market square in Helmsley in the North Yorkshire countryside
  • The property was crowned Hotel of the Year at the 2015 Yorkshire Life Food & Drink Awards
  • You can sample fine-dining fare in the 3-AA-Rosette hotel restaurant or indulge in afternoon tea
  • "The hotel is renowned for its hospitality and friendliness" -- The AA

95%
"Enjoyable stay with friendly staff. Hotel is in a great location serving excellent food."
Conrad
Jul 2, 2019 - Hessle, United Kingdom
See All 99 Member Ratings

Rooms & Rates

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Overview

"People have been visiting this establishment for over 200 years and it has become a landmark that dominates the market square," says The AA of the Black Swan, a 4-star hotel in the pretty North Yorkshire market town of Helmsley.

The hotel is in a "peerless location", according to The Daily Telegraph, "presiding over the market place of one of North Yorkshire's most attractive market towns". It's surrounded by quaint little boutiques and bookshops, as well as butchers, bakeries and delis. There are charming tearooms and cosy pubs, with the dramatic ruins of Helmsley Castle standing over the town.

Surrounded by the North Yorkshire countryside, the town is a great spot for ramblers. There are 1400 miles of country paths and tracks around Ryedale, so whether you're looking for a gentle stroll, a day-long walk or a hardcore hike, you're sure to find something suitable right on the doorstep.

Duncombe Park, the only stately home in the North York Moors National Park, is less than a mile away. It is home to the National Centre for Birds of Prey and offers landscaped gardens, 400 acres of parkland to explore, a nature reserve and the Helmsley Walled Gardens. The city of York, with its cathedral, cobbled streets, shops and museums, is a 50-minute drive away and Rievaulx Abbey is a 5-minute drive away.

The Black Swan dates back to the 15th century and retains much of its historic charm while offering plenty of contemporary comforts. The AA Hotel Guide 2019 praises the "stylish" bedrooms, which all have thick, snug duvets, warm, homely furnishings, and tea- and coffee-making facilities.

The hotel has a quaint tearoom and an in-house patisserie that are open daily. You can also order tea -- or something a little stronger -- in the pretty walled garden in warmer months.

The AA says that "dinner in the award-winning restaurant is the highlight of any stay". The 3-AA-Rosette fine-dining Gallery Restaurant serves top-notch seasonal fare, made using ingredients that are mostly sourced within 30 miles of the hotel. The Cygnet Bar has an extensive wine list and selection of cocktails.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Restaurant
  • Pet-friendly
  • 100% smoke-free
  • No elevator / lift

Services

  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Laundry / dry cleaning

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Safe
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout the hotel

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Complimentary parking

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Crib/Pack 'n Play available upon request, free of charge, for children 3 and under.
Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Extra guest charges will apply as follows:
£35 per night for children 4 to 15.

Pets: Pets are allowed on request and will be charged at £10 inclusive of tax per pet per stay.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

95%
Enjoyed This
(99 Member Ratings)
Ratings & reviews reflect verified member feedback for Black Swan Hotel over the past 15 months.
4.5 Ambiance
4.8 Location
4.2 Rooms
4.8 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Enjoyable stay with friendly staff. Hotel is in a great location serving excellent food.
Conrad Jul 02, 2019 Hessle, United Kingdom
Enjoyed Most
A lovely stay very welcoming and the food was 1st class
anne Jun 28, 2019 Stockton-On-Tees, United Kingdom
Enjoyed Most
Excellent food, but very expensive, staff friendly & efficient. Bathroom ok except water pressure was low for shower. Garden comfortable & well maintained O
Michael Jun 28, 2019 Durham, United Kingdom
Enjoyed Most
Always good. Staff friendly and always helpful. Food excellent. Central location . All round excellent
Judith Jun 28, 2019 Knaresborough, United Kingdom
Enjoyed Most
Excellent food and service. A little on the shabby side.
anne Jun 26, 2019 Sheffield, United Kingdom
Enjoyed Most
A great hotel. Very helpful and friendly staff. Food to die for.
John Jun 25, 2019 Holmfirth, United Kingdom
Enjoyed Most
Fabulous location in the market square with a beautiful room overlooking the square. Everything was first class and the staff could not have done more for us. Nothing was too much trouble and they made a real fuss of our dog. He was given treats at every turn.
Other Comments
Adrian was a superstar.
Anne Jun 23, 2019 Beverley, United Kingdom
Enjoyed Most
The staff are excellent nothing is too much trouble , the food is fantastic
Terence Jun 22, 2019 Brigg, United Kingdom
Enjoyed Most
Lovely and comfortable with beautiful food and central in Helmsley
sandra Jun 18, 2019 Sheffield, United Kingdom
Enjoyed Most
Lovely hotel in beautiful location. The real strength, though, is the staff - without exception, they were all enormously friendly, helpful and efficient.
Other Comments
Our room was very hot; cool temperatures even in mid June, seemed to trigger the central heating. Radiators were very hot and not seemingly controllable in the room. We mentioned this to Reception on our departure.
Trevor Jun 18, 2019 Dronfield, United Kingdom

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