West London

The Cranley Hotel

Member rates available
Travelzoo Staff

Why We Love It

  • The hotel has a great spot in Kensington and Chelsea, near Hyde Park and the Natural History Museum
  • There are oodles of free extras including evening bubbly and turndown treats
  • It's a 10-minute walk from Gloucester Road and South Kensington Tube stations
  • The property is a Victorian townhouse with quintessential English décor

"Old-fashioned British propriety" -- Fodor's
Enjoyed This
(21 Member Ratings)
"The lovely welcoming smile and helpfulness of Sandhya the receptionist!"
Jan 15, 2018
Coldridge, United Kingdom


Map & Directions

From Heathrow Airport, take the Piccadilly Line to South Kensington station (a 30-minute journey), which is a 10-minute walk up Old Brompton Road. From Gatwick Airport, take the Gatwick Express to Victoria station, and then the District or Circle line to South Kensington.

Rooms & Rates

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Set across three Victorian townhouses in the Royal Borough of Kensington and Chelsea, the 4-star Cranley Hotel is an intimate property with only 39 rooms and a quintessentially English feel. Friendly staff greet guests with a welcome drink and deliver free baked treats to your room at turndown.

You'll be surrounded by some of London's most popular attractions -- Hyde Park, the Science Museum, the Royal Albert Hall and the Natural History Museum -- and there are numerous shopping opportunities and restaurants nearby.

There are two Tube stations within 10 minutes' walk: South Kensington and Gloucester Road, both of which connect to Piccadilly Circus, Leicester Square and the theatres of the West End in 15 minutes.

The bedrooms are a good size, with high ceilings, huge windows and antique furniture. Some bathrooms are a tad small (not uncommon in London's historical buildings). Superior Rooms feature handmade queen-sized canopied beds, while Executive Rooms offer king Beaudesert beds. Wi-Fi is free, DVD players are available on request and there are umbrellas to borrow when the weather takes a decidedly British turn.

In the evenings, retire to the pretty lounge for a complimentary glass of bubbly and canapés (7-8pm). Guests can snuggle up by an open fire here in winter. There is no restaurant on site but there's an honesty bar in the lounge and 24-hour room service is available. Breakfast can be taken in the lobby, or in bed at no extra charge.

From the press:

  • "Old-fashioned British propriety is the overall feeling at this small, Victorian-townhouse hotel" -- Fodor's



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • No pets allowed


  • 24-hour front desk
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Bike rental
  • Chauffeur service (fees apply)
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Luxury toiletries


  • Off-street parking (fees apply)

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 2pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra guest charges will apply as follows: £20 per night for children aged 12 and under, £40 per night for older children and adults. This includes breakfast. Extra beds are on request, available in Executive King, Four Poster King, Four Poster Deluxe, Junior Suite and Penthouse only, and must be requested upon booking.
Infant's cot/crib are available, free of charge, for children aged 2 and under.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy levels.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(21 Member Ratings)
Ratings & reviews reflect verified member feedback for The Cranley over the past 15 months.
4.4 Ambiance
4.5 Location
4.1 Rooms
4.3 Quality of Service
4.2 Value for the Money
Show Reviews
Enjoyed Most
The lovely welcoming smile and helpfulness of Sandhya the receptionist!
Edward Jan 15, 2018 Coldridge, United Kingdom
Enjoyed Most
Lovely room Furniture in all hotel very nice Convenient location
Other Comments
Friendly helpful staff
Sue Apr 25, 2017 Littlehamptonampton, United Kingdom
Enjoyed Most
Lots of shortcomings. Eg lamps not working, water had been opened and used by previous guests, no bathrobes/slippers as stated in the facilities for our room etc
Other Comments
We had to wait 2 hours at reception for our room (check in was supposed to be at 2pm, we arrived at 3.30, and didn't get to our room til 5.30pm). I had pre-arranged an upgrade (paid for in addition to the offer price) and the upgraded room was not available as late check-out had been given to the previous guests, and then the room had to be cleaned etc
Sima Feb 13, 2017 Frimley, United Kingdom
Enjoyed Most
The buildings themselves are fantastic. We were upgraded and the Four poster room was superb. The only thing that lets the hotel down is the lack of staff. There are no facilities to make Tea or Coffee in the room, but they are offered complimentary through room service. However, twice we asked for room service and on both occasions we had to wait longer than expected as there were not enough staff to prepare or deliver the items. The intention of the room service is good, but as I say, they do need more staff to provide the service more efficiently. On balance though, this is a small grumble and not one that would stop me from going back.
Ian Feb 06, 2017 Walsall, United Kingdom
Enjoyed Most
The boutique hotel feel
Other Comments
Service was good and everyone was helpful
Elaine Feb 13, 2017 Rochdale, United Kingdom
Enjoyed Most
Good location. Comfortable bed. Quiet.
Other Comments
Would liked to have had tea and coffee making facilities in our room
Phil Feb 06, 2017 Petersfield, United Kingdom
Enjoyed Most
Great location, friendly and professional staff, with a cosy boutique feel
Ruth Feb 05, 2017 Southsea, United Kingdom
Enjoyed Most
A nice clean quiet hotel at a good location in London. The staff were very smart, polite, friendly and helpful.
Other Comments
The area around the hotel is quiet and has restaurants, pubs and a tube station nearby.
Anne Dec 19, 2016 Wokingham, United Kingdom
Enjoyed Most
Staff were friendly. Room was quiet. Good location
Other Comments
Breakfast was rubbish. Carpet in room was bare in places.
Stuart Jan 30, 2017 Melksham , United Kingdom
Enjoyed Most
Perfect location from Paddington and to central london. Concierge extremely welcoming. Lovely breakfast in room for no extra charge. Very comfortable night's sleep. Highly Recommended
Claire Jan 16, 2017 Norton St Philip, United Kingdom

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