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Hythe
The Hythe Imperial
Why We Love It
- The AA Hotel Guide 2017 praises the hotel's "stunning sea views" and "prominent position" on the Kent coast
- You can dine in the AA-Rosette-awarded Coast Restaurant, or sip champagne cocktails in the Moët & Chandon Bar
- Folkestone is 10 minutes' drive from the hotel and Dover's port takes 20 minutes
Enjoyed This
(423 Member Ratings)
(423 Member Ratings)
"Comfortable, beautifully decorated hotel. Very helpful friendly staff and good food."
Ruth
Aug 09, 2018
Bromley, United Kingdom
Map & Directions
The A259 is a couple of minutes' drive from the hotel, and Junction 11 of the M20 is 10 minutes' drive away. Hythe railway station is five minutes' drive or 25 minutes' walk away. Parking is free.
Overview
The Hythe Imperial hotel is a 4-star retreat set along Hythe's stretch of shingle beach in Kent. The property was constructed in 1880 as a railway hotel, and is now coming to the end of a long-term bedroom renovation project.
Hythe belongs to The Confederation of Cinque Ports -- a collection of maritime towns that once provided military support to The Crown. Reminders of Hythe's past are everywhere -- the Royal Military Canal runs just behind the hotel. Keep an eye out for the Martello Towers, which were built as a defence against a Napoleonic invasion. Sandgate Castle is also less than 10 minutes' drive or 45 minutes' walk away.
You can hop on the Romney, Hythe and Dymchurch Railway -- a 13-mile-long line with miniature steam and diesel trains -- which has been running between Hythe and Dungeness for almost a century. Romney Marsh, an expanse of 100 square miles once submerged beneath the English Channel, now dotted with towns, is two miles west of the hotel. The hilltop town of Rye is 40 minutes' drive away, and Dover is 20 minutes' drive.
"This imposing seafront hotel is enhanced by impressive grounds including a 13-green golf course and pleasing gardens," according to The AA Hotel Guide 2017. Other facilities include a gym, a spa, a Jacuzzi, a sauna and a swimming pool.
You can sample seasonal British cuisine in the AA-Rosette-awarded Coast Restaurant, or dine in the in-house Indian restaurant. The Moët & Chandon Bar, opened in 2016, operates Wednesday-Sunday, and serves a variety of wines and cocktails.
From the press:
- "This elegant hotel with a rich history stands looking out across the Channel from its prominent position on the seafront" -- The AA Hotel Guide 2017
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Extra beds / roll away beds
- Fitness classes
- Golf course (on-site)
- Gym / fitness center
- Hot Tub / Jacuzzi
- Indoor pool
- Restaurant
- No pets allowed
- Spa
- 100% smoke-free
- Sauna
Services
- 24-hour front desk
- 24-hour room service
- Beauty treatments / massages (fees apply)
- Concierge service
- Laundry / dry cleaning
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Safe
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
- Bathtub (in some rooms)
- Bathtub or shower
Parking
- Complimentary parking
- Off-street parking
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible pool area
- Accessible restaurant
- Accessible spa
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 18.
Checkout: Standard Time is 10am.
Children and additional guests:
Extra beds and infant's cot/crib are available and free of charge for children aged 15 and under and must be requested upon booking. Extra beds are not available for older children and adults.
Breakfast supplement for an extra child is not included automatically in the total price and will be charged directly by the hotel. It will apply as follows: £7 per child aged 3 to 11, and £10 per child aged 12 to 15. Children aged 2 and under get breakfast for free.
See room descriptions and rate policies for information about room occupancy and prices.
Pets: No pets allowed, except registered guide dogs.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Have a Question? Contact Travelzoo.
Customer service available Monday - Friday 9am - 6pm GMT + 8.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(423 Member Ratings)
(423 Member Ratings)
Ratings & reviews reflect verified member feedback for Hythe Imperial Hotel Limited over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Hythe Imperial Hotel Limited over the past 15 months.
4.4
Ambiance
4.6
Location
4.6
Rooms
4.6
Quality of Service
4.6
Value for the Money
Enjoyed Most
Comfortable, beautifully decorated hotel. Very helpful friendly staff and good food.
Ruth
Aug 09, 2018
Bromley, United Kingdom
Enjoyed Most
Excellent value for money. Staff very friendly and facilities are a bonus. Had room with sea view and bed was very comfortable. Plenty to choose from at breakfast.
Other Comments
Our second visit but will definitely be back.
Gloria
May 13, 2018
Grays, United Kingdom
Enjoyed Most
Ambience
Lesley
Apr 01, 2018
Eastbourne, United Kingdom
Enjoyed Most
Breakfasts were very good. Excellent choice of food and drinks.
Staff throughout the hotel were very friendly and helpful.
we also enjoyed the spa area.
Frances
Apr 01, 2018
Rochester, United Kingdom
Enjoyed Most
All of it! Rooms, facilities, breakfast, customer service
tracey
Apr 01, 2018
Bromley, United Kingdom
Enjoyed Most
Everything
mary
Apr 01, 2018
milton keyunes, United Kingdom
Enjoyed Most
Everything
mary
Apr 01, 2018
milton keyunes, United Kingdom
Enjoyed Most
Spotlessly clean. Beautiful décor. Friendly staff.
Other Comments
The Holy Pundit is a must.
Julie
Apr 01, 2018
Aylesford, United Kingdom
Enjoyed Most
Use of swimming pool and spa bath.
Wonderful breakfast.
Other Comments
Disappointed to not have a room with bath, as requested.
Rosemary
Mar 29, 2018
Gerrards Cross, United Kingdom
Enjoyed Most
Swimming pool
diane
Mar 28, 2018
tonbridge, United Kingdom
Other Comments
Enjoyable night away. Great location. Lovely champagne bar. Staff helpful and attentive. Will definitely be returning.
Jonathan
Mar 27, 2018
Orpington, United Kingdom
Enjoyed Most
Great location and amenities
Other Comments
Service wasn't outstanding , some of the staff were quite abrupt
Rachel
Mar 27, 2018
Brighton, United Kingdom
Enjoyed Most
The rooms were lovely, the decor was high quality, the breakfast was exceptional and the staff were brilliant I cannot find fault at all we had a lovely stay
Other Comments
We booked through travelzoo for just a random one nights stay so the value was amazing
martin
Mar 25, 2018
worthingWorthing, United Kingdom
Enjoyed Most
close to sea room excellent overlooking sea
carol
Mar 25, 2018
West Malling, United Kingdom
Enjoyed Most
The refurbishment was wonderful - lovely rooms. The reception and restaurant staff were very good.
Other Comments
Housekeeping need to have an eye for detail. No hangers in the room on arrival. The room wasn't cleaned on the first morning - had to call down for tea and milk and clean towels.
Anne
Mar 25, 2018
Hook, United Kingdom
Enjoyed Most
Good facilities excellent restaurant and bar comfortable room
David
Mar 25, 2018
Bexleyheath, Kent, United Kingdom
Enjoyed Most
General location
Other Comments
Booked an offer but found others paying lot less !
Paul
Mar 22, 2018
Eastbourne, United Kingdom
Enjoyed Most
Having use of the spa facilities.
Other Comments
The breakfast was wonderful.
Peter
Mar 20, 2018
Gillingham, United Kingdom
Enjoyed Most
Very good value for money.
Other Comments
Room was very nice and the hotel staff were very helpful.
stephen
Mar 19, 2018
Dartford, United Kingdom
Enjoyed Most
This was a present bought for my mother and father in law - they were really looking forward to their sea-view room and were over the moon when they were upgraded to an executive dual aspect sea view room - which they said was fabulous! As well as the lovely room they also thoroughly enjoyed the breakfast too - said they would definitely go back!
Other Comments
My mother and father in law said they thoroughly enjoyed their time at the Hythe Imperial - I'm going to wait for the fantastic deal to come up on Travelzoo again and book it for my husband and I next time...
Karen
Mar 18, 2018
Maidstone, United Kingdom
Enjoyed Most
Lovely room, restaurant food/service excellent
Other Comments
We loved it
Richard W
Mar 16, 2018
Sittingbourne, United Kingdom
Enjoyed Most
The suite was very comfortable and newly refurbished.
The hotel was in a very good position and the view from the suite was beautiful. Breakfast was delicious.
I
Irene
Mar 16, 2018
Farnborough, United Kingdom
Other Comments
Lovely hotel, well situated. Plenty to do and see in the area.
Tony
Mar 16, 2018
Patchway Bristol, United Kingdom
Enjoyed Most
the breakfast options.
Other Comments
the quality of the remedial works and the fixtures and fittings would not be out of place in a 5 star hotel
alan
Mar 15, 2018
Waltham Abbey, United Kingdom
Enjoyed Most
The size of the room and bed, also the spa facilities
Other Comments
Food was excellant
Peter
Mar 15, 2018
Maldon, United Kingdom
Enjoyed Most
Hotel by the sea
Other Comments
Hotel staff all very friendly and helpful
Hazel
Mar 15, 2018
Redhill, United Kingdom
Enjoyed Most
The rooms were perfect
mrs
Mar 15, 2018
Chislehurst, United Kingdom
Enjoyed Most
The Holy Pundit Restaurant
Other Comments
Well presented large superior room but a little bare.A picture or two would help.Good to have windows that opened.Staff very pleasant.
Susan
Mar 15, 2018
London, United Kingdom
Enjoyed Most
Great for a short break staff friendly food excellent.
Other Comments
Pleasant staff good location. spa nice but changing rooms could be a bit cleaner!
Georgina
Mar 14, 2018
Saint Leonards-on-seaS, United Kingdom
Other Comments
Everyone was very helpful and friendly
Susan
Mar 14, 2018
Gillingham, United Kingdom
Enjoyed Most
FEfurbished rooms and good breakfast
Keith
Mar 13, 2018
Broadstairs, United Kingdom
Enjoyed Most
Upgrade to a suite, view of the sea, very good indian restaurant. Staff very friendly.
Other Comments
Loved the decor of the restaurant and hallway, especially the amazing chandelier. Although the room was comfortable and modern, the decor was a bit dull for my liking.
julie
Mar 12, 2018
London, United Kingdom
Enjoyed Most
High standard room with very comfortable bed
Other Comments
There is still some ongoing refurbishment at the hotel I imagine there might be noise during the week but all very quiet at the weekend
Rowan
Mar 12, 2018
Canterbury, United Kingdom
Other Comments
Unfortunately the outside of the hotel is a building site, we had to use the entrance to the Leisure area to gain access to the hotel. Had we been informed of this we would have been prepared.
Margaret
Mar 12, 2018
Maidstone, United Kingdom
Enjoyed Most
Everything
Other Comments
First class
kevin
Mar 11, 2018
Welling, United Kingdom
Enjoyed Most
the cheap deal
Maureen
Mar 10, 2018
KENT, United Kingdom
Enjoyed Most
The areas that have been refurbished are lovely. The staff are very helpful and friendly. Indian restaurant on site was really good.
Other Comments
Hotel is going to be fab when all refurb has taken place. The area going down to the spa and Indian Restaurant needed a good clean and ineed to be more welcoming which I presume will be done as as part of the update.
hilary
Mar 09, 2018
Hailsham, United Kingdom
Enjoyed Most
So comfortable and quiet room
Other Comments
Beautiful sea views
Sarah
Mar 05, 2018
Sittingbourne, United Kingdom
Enjoyed Most
Nicest hotel we've ever stayed in
Beautiful hotel and the best breakfast I've ever had
Other Comments
We dined at Holy Pundit Indian restaurant attached to the hotel.. everything was perfect !
Lesley
Mar 04, 2018
Bexleyheath, United Kingdom
Enjoyed Most
Excellent food in restaurant. Very helpful staff
Other Comments
Hotel & Spa a little dated. But I believe they were updating some areas.
LYDIA
Feb 28, 2018
Wokingham, United Kingdom
Enjoyed Most
room sea view and evening meal
Andy
Feb 27, 2018
Tonbridge, United Kingdom
Other Comments
Excellent Indian restaurant in basement.
DOUGLAS
Feb 26, 2018
Tunbridge Wells, United Kingdom
Enjoyed Most
Everything - a super hotel.
Anthony
Feb 26, 2018
Ashford Middlesex, United Kingdom
Enjoyed Most
Everything - a quality hotel.
Anthony
Feb 26, 2018
Ashford Middlesex, United Kingdom
Enjoyed Most
The room was lovely especially the bed.the champagne bar and breakfast
Elaine
Feb 26, 2018
West Malling, United Kingdom
Enjoyed Most
Staff very nice
Other Comments
Food and service excellent
Angela
Feb 26, 2018
Westcliff-on-Sea, United Kingdom
Enjoyed Most
Married there so memories!
Marion
Feb 25, 2018
Maidstone, United Kingdom
Enjoyed Most
The room with a great view was excellent and the food fantastic
Other Comments
Lifts were slow and small. Bar prices a little high.
Mervyn
Aug 13, 2017
Wokingham, United Kingdom
Enjoyed Most
The amenities in the hotel and the breakfast were excellent. The staff were very helpful and the area very interesting.
Other Comments
Unfortunately there is a very comprehensive refurbishment in process, having said that we were warned and the price reflected this. Do not have room 119, the window of which is just above a large arc lamp which lights the room all night.
veronica
Feb 25, 2018
Northamptonshire, United Kingdom
Enjoyed Most
Beautifully presented hotel . Well situated to vist Hythe and surrounding area.
Food was very good and staff helpful.
Mr Ian
Feb 24, 2018
Camberley, United Kingdom
Enjoyed Most
Pleasant staff, great breakfast and good situation.
MOIRA
Feb 24, 2018
Reims, France
Enjoyed Most
Very welcoming and relaxing
Other Comments
This was a treat for my parents and they really enjoyed it They both said they can't wait to go back.
susan
Feb 22, 2018
south woodham ferrers, United Kingdom
Enjoyed Most
Very comfortable room with sea view.
Other Comments
Facilities in room were not checked when room prepared. i.e. Kettle would not stay switched on to boil, had to hold switch down and mirror light in bathroom not working. Dinner service was quite slow considering not many guests dining. Goats cheese starter was quite expensive, despite being fine dining.
Stephen
Feb 20, 2018
Luton, United Kingdom
Enjoyed Most
Wonderful friendly staff. Superb breakfast. Comfortable room, beautifully refurbished.
Jackie
Feb 19, 2018
Coulsdon, United Kingdom
Enjoyed Most
Location and breakfast. The bedroom was also very comfortable and clean due to (I imagine) a recent refurbishment
Other Comments
The bar is a huge disappointment. Grey, impersonal and lacking any atmosphere. It needs a much warmer/older feel about it to allow guests to feel more homely
Rigby
Feb 19, 2018
London, United Kingdom
Other Comments
We were worried about learning the hotel was under referbishment but found this didn't affect our stay at all. The rooms were lovely and spotless clean. The breakfast was superb and I would certainly book to stay here again.
Danella
Feb 18, 2018
Sidcup, United Kingdom
Other Comments
We were worried about learning the hotel was under referbishment but found this didn't affect our stay at all. The rooms were lovely and spotless clean. The breakfast was superb and I would certainly book to stay here again.
Danella
Feb 18, 2018
Sidcup, United Kingdom
Enjoyed Most
Location, decor, Champaign Bar and breakfast.
Staff were excellent
Stephen
Feb 18, 2018
Enfield Middx., United Kingdom
Other Comments
Getting to the hotel and them attempting to charge me £91 for changing the date, even though they made contact with me twice and did not mention about any additional costs, these rooms are not worth £150 a night.
Graham
Feb 18, 2018
West Drayton, United Kingdom
Enjoyed Most
Just having a nice break
John
Feb 17, 2018
Dunstable, United Kingdom
Enjoyed Most
Extremely comfortable bef
Other Comments
Nice hotel but understaffed which caused a few issues but dud not spoil our break
Lesley
Feb 16, 2018
Fareham, United Kingdom
Enjoyed Most
The Atmosphere,the hotel staff were very nice and a very nice setting
Other Comments
We might well go back.
Peter
Feb 15, 2018
Leatherhead, United Kingdom
Enjoyed Most
The comfort.
Other Comments
We thought the décor wasn't very classy for such a place.
Vanessa
Feb 15, 2018
Sittingbourne, United Kingdom
Enjoyed Most
Beautiful old hotel, but well maintained so it doesn't feel dated. Swimming pool and spa very relaxing.
Other Comments
Meals in the restaurant quite expensive, especially as there are lots of pubs/restaurants nearby.
J S
Feb 14, 2018
London, United Kingdom
Enjoyed Most
The staff were so friendly but must mention Silva the head waiter.....he has exceptional customer service skills and nothing was too much trouble. Look after him as he is such a credit to your hotel and so was the two young men in the Moët & Chandon bar...absolutely fab service
G
Feb 11, 2018
Longfield, United Kingdom
Enjoyed Most
Excellent food.
Other Comments
Service charge of 12% in restaurant, the level of service received did not meet this level of charge.
Kate
Feb 10, 2018
Clacton-on-Sea , United Kingdom
Enjoyed Most
The stunning views from our sea view room and the decor and the fabulous new chandelier
Other Comments
Our mattress was much too firm and caused us discomfort, ask for extra memory foam topping
The water tank next to our room was v noisy through the night. Disturbed our sleep as well
caroline
Feb 04, 2018
ChathamChatham, United Kingdom
Other Comments
We have already complained to Travel Zoo and we are very disappointed we have not heard back from Travel Zoo or the hotel. On arrival building works, scaffolding outside window obstructing the sea view, very noisy with construction vehicles. Had to keep curtains closed for privacy from workmen. Unable to book restaurant and bat service very slow, had to wait 20 minutes to get a drink.
stewart
Feb 02, 2018
Gillingham kent, United Kingdom
Enjoyed Most
Everything
Other Comments
Food exceptional
George
Feb 02, 2018
Letchworth Garden City, United Kingdom
Enjoyed Most
location and facilities
dinesh
Jan 30, 2018
Canterbury, United Kingdom
Enjoyed Most
Great hotel
simon
Jan 28, 2018
Rochester, United Kingdom
Enjoyed Most
Staff and food
Other Comments
Stay spoilt by the building work taking place. The hotel needs to have separate parking for residents only. Parts of hotel smartly done, others a bit tatty. Residents had to use back door which smelt very odd and not nice, it was also quite dirty. The bar seating was dirty and along with scaffolding blocking window views, it did not come over as a relaxing experience. Room was very nice but no soap in the shower dispenser and no teabags replenished for our second day. The food was excellent and the staff even better and we would stay again but when the scaffolding and building work have ended.
susan
Jan 25, 2018
Canterbury, United Kingdom
Enjoyed Most
We were fortunate enough to be upgraded and the room was superb and it made all the difference to the comfort of our stay.
Other Comments
Great hotel and lovely that the spa facilities are available to guests.
Joanne
Jan 25, 2018
Deal, United Kingdom
Enjoyed Most
The room we were given was a upgrade to a suite, the service was also fantastic.
Other Comments
Lovely hotel.
Sharon
Jan 24, 2018
Bracknell, United Kingdom
Enjoyed Most
The meals, also the swimming pool. Rose
Rose
Jan 24, 2018
Guildford, United Kingdom
Enjoyed Most
Moët and Chandon bar, and excellent bar tender Harry
Other Comments
Bar food very nice
Frances
Jan 23, 2018
Maidstone, United Kingdom
Enjoyed Most
The choice of facilities and the high standard of the restaurant (food and service).
Other Comments
Good location with easy access to the town. However, even on a rainy weekend there are plenty of facilities to choose from at the hotel to make the stay a real treat.
Kim
Jan 23, 2018
Sandwich, United Kingdom
Enjoyed Most
Location and driving distance from home.
View of the sea.
Other Comments
Waiter service was excellent. All staff very attentive
Deb
Jan 22, 2018
Dartford, United Kingdom
Enjoyed Most
The whole experience was very pleasant, from the comfortable room to the luxurious spa and pool area. Very helpful staff too!
Other Comments
We liked it so much we've booked a return trip in a few weeks' time...
Kerry
Jan 22, 2018
Romford, United Kingdom
Enjoyed Most
The Indian restaurant is well worth a visit
Debbie
Jan 22, 2018
Maidstone, United Kingdom
Enjoyed Most
The location and facilities.
Susan
Jan 21, 2018
Hastings, United Kingdom
Enjoyed Most
Quality of bed
Other Comments
10 out of 10for everything ex pet the breakfast which had a lot of options but a lot of the buffet food was not hot - tip would be to order eggs cooked to order
Karon
Jan 21, 2018
Sutton, United Kingdom
Enjoyed Most
The way that all the staff were dressed made the atmosphere that of a real traditional English hotel
Other Comments
Would definitely stay there again
Christopher
Jan 21, 2018
Dartford, United Kingdom
Enjoyed Most
Big comfortable bed
Other Comments
At present lots of scaffolding etc as serious updating taking place.
PETER
Jan 21, 2018
Kent, United Kingdom
Enjoyed Most
FREE UPGRADE TO SEAVIEW ROOM
julie
Jan 15, 2018
London, United Kingdom
Enjoyed Most
The spa treatments were lovely and the breakfast was good.
Other Comments
The pool was closed, which we were not aware about which took the edge off our stay because we had planned to use the pool facilities prior to our spa treatments.
Nigel
Jan 14, 2018
Ashford, United Kingdom
Enjoyed Most
Very good facilities / location
Other Comments
Good value for money
Jacqueline
Jan 14, 2018
Sittingbourne, United Kingdom
Enjoyed Most
Took me back to mid sixties when I was a police officer in hythe.
George
Jan 14, 2018
Maidstone, United Kingdom
Enjoyed Most
Lovely breakfast, very friendly and courteous staff. Nice room.
Other Comments
Overall very good, thank you.
Angela
Jan 14, 2018
Cheshunt, United Kingdom
Enjoyed Most
Rooms were newly decorated and very comfortable. Breakfasts were the best we have ever had. Staff very pleasant. We would like to come again
Pauline
Jan 12, 2018
Edenbridge, United Kingdom
Other Comments
Be nicer when the refurbishment is finished.
S M
Jan 12, 2018
Petersfield, United Kingdom
Enjoyed Most
Beautiful rooms great breakfast, plenty of choice and helpful staff.
Sandra
Jan 09, 2018
Coventry, United Kingdom
Enjoyed Most
Gorgeous room upgraded to suite
Other Comments
Lots of internal and external work being done, as I’m told is the norm this time of year so for ultimate experience wait until April. Also Harry in Moët Chandon bar really should not be in a front of house role !! Very poor attitude and customer service
john
Jan 09, 2018
Leeds, United Kingdom
Enjoyed Most
Very comfortable bed , with good quality bedding. Breakfast was lovely, had a sea view room but lots of grotty dustbins and skips to see first!
Other Comments
spa could do with a refurb.
JO
Jan 08, 2018
Canterbury, United Kingdom
Other Comments
Amazing Hotel. Friendly Helpfull Staff. Room Decorated To A High Standard.
Would Highly Recommend And Look Forward To A Return Vistit In The Future.
Indian Restaurand In The Basrnent Is A Hidden Gem
Lynn
Jan 08, 2018
Greenhithe, United Kingdom
Enjoyed Most
Rooms have been refurbished and are very well decorated a lovely bathroom with large fluffy towels
Other Comments
The only thing that lets the hotel down is the spa it’s now very tired and dingy The tiles in the adult area are grubby they need power washing and the columns by the swimming poor have strange straps wrapped round them why? In the adult area there is also a hose on the floor held down by a cone The whole spa area needs a big upgrade
Theresa
Jan 07, 2018
Horley, United Kingdom
Enjoyed Most
Location
Other Comments
Room not as clean as we anticipated, parking and issue because of building works.
Daniel
Jan 07, 2018
Chatham, United Kingdom
Enjoyed Most
The breakfast was fabulous and the room fantastic and very comfortable, especially the bed.
Other Comments
We look forward to our next visit to this impressive hotel and the lovely town of Hythe.
Maureen
Jan 06, 2018
Clifton, United Kingdom
Enjoyed Most
The grand style of the building and the refurbished areas and also the wedding facilities and the beach front . The landing chandelier was also gorgeous and quite a show stopper!
Other Comments
Thr main entrance could be stunning but it was cluttered on arrival, such a shame as the space could be filled more glamourously. Also the staff could do with being more upbeat.
Caroline
Jan 01, 2018
Sheerness, United Kingdom
Enjoyed Most
Relaxing
Other Comments
Spa a little tired and smelt badly of curry
K
Jan 01, 2018
Deal Kent, United Kingdom
Enjoyed Most
Lovely sea view room. Champagne bar fab and Holy Pundit Indian restaurant absolutely wonderful
Sara
Dec 25, 2017
Sandwich, United Kingdom
Enjoyed Most
Room was well appointed and spacious.
Gregory
Dec 23, 2017
High Wycombe, United Kingdom
Enjoyed Most
Sauna , pool etc.
Jasmina
Dec 22, 2017
Worthing, United Kingdom
Enjoyed Most
Price
Maureen
Dec 22, 2017
Buckhurst Hill, United Kingdom
Enjoyed Most
very comfortable & quiet room
John
Dec 22, 2017
London, United Kingdom
Enjoyed Most
Pool
Other Comments
Good breakfast
Kathleen
Dec 21, 2017
London, United Kingdom
Enjoyed Most
Staff manner and service as well as the quality of the accommodation.
Anthony
Dec 20, 2017
Alresford, United Kingdom
Enjoyed Most
The room and bathroom were excellent. The staff were helpful, the breakfast enjoyable, and the overall appearance of the hotel very good. It was in an excellent location and easy to find. The cost was very good value.
Peter
Dec 20, 2017
Fleet, United Kingdom
Enjoyed Most
Great breakfast.
Jacolyn
Dec 19, 2017
Baughurst, United Kingdom
Enjoyed Most
Lovely room and breakfast
Other Comments
Hotel is let down by Spa facilities which is a shame if going for a Spa experience would be very disappointed
Susan
Dec 19, 2017
Catford, United Kingdom
Enjoyed Most
The friendliness of all staff
david
Dec 18, 2017
kent, United Kingdom
Enjoyed Most
lovely comfortable big bed,very clean,friendly and helpful staff,good breakfast and good position.
Pamela
Dec 17, 2017
Ipswich, United Kingdom
Enjoyed Most
The room very clean. The fitness suite a little cramped and not superbly clean.could not use the pool because of classes had not been told2
Other Comments
Lift not great bit slow
Dec 17, 2017
Worthing, United Kingdom
Enjoyed Most
Very friendly helpful staff. Excellent breakfast.
Other Comments
We really enjoyed view over the sea.
Anthony
Dec 16, 2017
Dartford, United Kingdom
Enjoyed Most
very, clean, relaxed and friendly
Gill
Dec 16, 2017
Orpington, United Kingdom
Other Comments
Hotel Restaurant food was uninspiring and quite expensive but the Indian Restaurant was absolutely beautiful
Christopher
Dec 14, 2017
Broadstairs, United Kingdom
Enjoyed Most
Atmosphere, staff, food quality and overall value for money.
Other Comments
Staff were excellent, as was the in-house Indian Restaurant.
Martin
Dec 14, 2017
Maidstone, United Kingdom
Enjoyed Most
No. It was pretentious and did not live up to it's own hype.
Other Comments
Hot air heating in room meaning the air was either a hot dry wind or when turned off freezing cold. The duvet was cheap polyester, which had no wicking quality at all. Last but not least the mattress was cheap, therefore bouncy which meant my husband spent the night on the floor so I could get some sleep. I suggest this hotel gets buying advice from the Madjeski Reading where we spent the previous 2 nights and had an excellent nights sleep.
Linda
Nov 16, 2017
Sheffield, United Kingdom
Enjoyed Most
Grandure friendly staff and superb meal
Margaret
Nov 02, 2017
Wadhurst, United Kingdom
Enjoyed Most
THE WHOLE STAY
mary
Sep 05, 2017
milton keyunes, United Kingdom
Enjoyed Most
EVERYTHING
mary
Sep 05, 2017
Milton Keyunes, United Kingdom
Enjoyed Most
Excellent room and very good customer service
Patricia
Sep 05, 2017
Crawley, United Kingdom
Enjoyed Most
lovely spacious building with very good facilities
Diana
Sep 04, 2017
Canterbury, United Kingdom
Enjoyed Most
Lovely room with sea view
Other Comments
Lovely stay but you need to improve the cleaning of rooms and move coffee machine so it is usable
Naomi
Sep 02, 2017
Eastbourne, United Kingdom
Enjoyed Most
The whole experience.
Other Comments
Excellent hospitality.
Harry
Sep 01, 2017
Bexleyheath, United Kingdom
Enjoyed Most
Our room was fantastic. Everything looked very recent. It was big, with three sea facing windows, modern bathroom with a huge walk in shower. Certainly the best seaside hotel room we have stayed in for a long time.
Pamela
Sep 01, 2017
ELY, United Kingdom
Enjoyed Most
Champagne bar and room and service
Other Comments
Spa and pool area need upgrading
christine
Aug 31, 2017
Weymouth, United Kingdom
Enjoyed Most
Everthing
seymour
Aug 31, 2017
Caterham, United Kingdom
Enjoyed Most
The hotel was clean, convenient to the beach and staff friendly.
Other Comments
Afternnon tea was of poor value with no real attention to detail.
Felt there could have been use of the ballroom which would have encouraged guests to stay in and spend money at the bar.
Pat
Aug 31, 2017
Gillingham, United Kingdom
Enjoyed Most
the room was lovely with nice sea view . nice to spend time in the pool and a drink in the champagne bar every thing great.
amanda
Aug 30, 2017
Chatham, United Kingdom
Enjoyed Most
The hotel is very clean, staff are friendly and the room was very clean and comfortable with air-conditioning and three windows.
Other Comments
Fantastic Location for the beach , canal and town centre, we couldn't have wished for better.
Toni
Aug 30, 2017
Burgess Hill, United Kingdom
Enjoyed Most
yes very grand and beautiful
Gloria
Aug 28, 2017
Milton Keynes, United Kingdom
Enjoyed Most
Location
Jean
Aug 27, 2017
Sandhurst, United Kingdom
Enjoyed Most
Great spot unspoiled seafront comfortable hotel
Other Comments
Good quality evening meal, very nice service
Sharon
Aug 25, 2017
essex, United Kingdom
Enjoyed Most
the staff
Other Comments
The room was clean and fresh but the fan didn't work in the bathroom, neither did the light around the mirror or the small adjustable mirror. The shelf above the sink is high which means the mirrors are situated a bit high for ease of use. However the bathroom was clean and fresh and the shower was good.
Sarah
Aug 25, 2017
West Sussex, United Kingdom
Enjoyed Most
The pleasant welcoming staff
John
Aug 24, 2017
Sittingbourne, United Kingdom
Enjoyed Most
Beautiful room and excellent breakfast.
Other Comments
Very friendly and efficient staff.
Sarah
Aug 24, 2017
Didcot, United Kingdom
Enjoyed Most
Everything - the courteous, happy and helpful staff, the ambiance, the lovely room with excellent facilities, the excellent food, the Jacuzzi, the location - it was second to none.
Ivan
Aug 24, 2017
Hastings, United Kingdom
Enjoyed Most
The comfort of the rooms and refurbished decor
Other Comments
Excellent service in restaurant
Margaret
Aug 24, 2017
Harlow, United Kingdom
Enjoyed Most
Very friendly staff and excellent breakfast.
Other Comments
Comfortable bed and room.
Sarah
Aug 23, 2017
Didcot, United Kingdom
Enjoyed Most
Had a great time, everything was lovely. Would like to go again, will look out for offer.
Toni
Aug 22, 2017
Maidstone, United Kingdom
Enjoyed Most
Our room
Other Comments
Due to a slight delay in gaining access to our room we were given an upgrade to a junior suite which was very nice
Linda
Aug 22, 2017
Gillingham, United Kingdom
Enjoyed Most
service room and meal
Angela
Aug 21, 2017
Maidstone, United Kingdom
Enjoyed Most
Absolutely everything
Julie
Aug 21, 2017
Feltham, United Kingdom
Enjoyed Most
The location, rooms, and decor
Other Comments
Unfortunately we were overcharged in both the lounge bar and restaurant but the mistakes were rectified
Denise
Aug 19, 2017
Larkfield, United Kingdom
Enjoyed Most
The victorian building was full of character and right opposite the beach.
Very good location.
Other Comments
Our room was very good but we booked a sea view and had hoped to have been facing the sea , however, although we could see the sea we were on the side with a side view.
MRS S
Aug 19, 2017
Chelmsford, United Kingdom
Enjoyed Most
Excellent accommodation. Staff all extremely helpful.
Other Comments
Breakfast was good but waiting for eggs to be cooked took up to 20 minutes. Only thing I could fault.
David
Aug 19, 2017
Gellingham, United Kingdom
Enjoyed Most
The room with an amazing sea view
Other Comments
The items we ordered for breakfast were excellent
Brian
Aug 17, 2017
Woking, United Kingdom
Enjoyed Most
Our room and food.
Other Comments
Great staff.
Tina
Aug 17, 2017
Bracknell, United Kingdom
Enjoyed Most
Great room with excellent sea views.
Other Comments
Staff were extremely helpful and pleasant.
Joan
Aug 17, 2017
Bexleyheath, United Kingdom
Enjoyed Most
great refurbished room, excellent breakfast
Mark
Aug 16, 2017
Baldock, United Kingdom
Enjoyed Most
the whole experiance
amanda
Aug 16, 2017
Chatham, United Kingdom
Enjoyed Most
The quality of the accommodation, very tasteful.
Kay
Aug 15, 2017
Ruislip, United Kingdom
Enjoyed Most
This was a lovely Hotel and we had nothing at all to complain about. Will certainly be returning soon.
sue
Aug 15, 2017
kent, United Kingdom
Enjoyed Most
beautiful room overlooking sea - breakfast good choice and friendly helpful manager in breakfast room
Other Comments
reception staff when checking in were not very welcoming, obviously a bad day. next day check out very professional
Carol
Aug 15, 2017
WokingWoking, United Kingdom
Enjoyed Most
peace & quite & nice setting next to a very old & nice town, easy access for the Kent coast & channel crossings
Other Comments
more deals please
stephen
Aug 11, 2017
clacton on sea essex, United Kingdom
Enjoyed Most
Everything was really great and will definitely be going back. Such a lovely hotel and located in a nice peaceful location not far from the town centre
Other Comments
Would highly recommend this hotel
Peter
Aug 10, 2017
Kent, United Kingdom
Enjoyed Most
The whole place was nice and relaxed all staff very friendly and good breakfast
Keith
Aug 08, 2017
Westerham, United Kingdom
Enjoyed Most
Very impressive rooms and the view was great
Adam
Aug 08, 2017
Stevenage, United Kingdom
Enjoyed Most
Room was good size , comfy bed , clean room and very nice bathroom. We were allocated a recently refurbished room
Other Comments
The staff were very nice and helpful . The one down side was the restaurant evening meal was poor value and we were very disappointed with the food quality which was no better than a pub meal at rather more expensive
Patrick
Aug 07, 2017
Bexleyheath, United Kingdom
Enjoyed Most
Our room was lovely - though we had booked a superior sea view room. Holy Pundit restaurant is fab as well
Other Comments
when we arrived, the reception had failed to log that we had booked a second night. we had to argue this out. The one lift did not work properly - kept jumping to wrong floors. Really need a lift that works and one is not enough for such a big hotel
Catherine
Aug 07, 2017
Maidstone, United Kingdom
Enjoyed Most
WOW! Everything! We had a brilliant stay. We were upgraded to an Executive room with a stunning sea view. All the staff made us feel really special. We ate in the Indian restaurant there which was excellent. Breakfast was 1st class. Everything!
Other Comments
I signed up for a Bollywood Blast Indian Dance class on the Friday morning in the Leisure centre which I would recommend very highly. Minal was a wonderful teacher and it was really fun! If we lived in Hythe I would definitely do the course.
Moira
Aug 06, 2017
Deal, Kent, United Kingdom
Enjoyed Most
The comfort of the room, the sea view, the friendly staff, the pool and spa.
Other Comments
A lovely hotel, very well maintained, lovely service from staff.
marie
Aug 05, 2017
Carshalton, United Kingdom
Enjoyed Most
Fantastic location on the seafront with beautiful gardens. The hotel has been recently renovated to a high standard and the executive double with sea view was excellent. We dined in the Holy Pundit Indian restaurant within the hotel which had a great choice of dishes very different from 'typical' curries. All in all I would definitely recommmend the Hythe Imperial especially with a Travelzoo offer!!
Christina
Aug 04, 2017
Gravesend, United Kingdom
Enjoyed Most
Lovely room with fantastic sea view
Other Comments
Really lovely well run hotel. Excellent buffet breakfast.
Dinner was also very good but service was a bit slow.
Robert
Aug 03, 2017
Crawley, United Kingdom
Enjoyed Most
From the moment we arrived. To the moment we left. We were treated like lords and ladies. The room was upgraded to a suite. Could not fail this hotel.
Other Comments
The staff were so good to us. From the front desk. To the waiters and waitresses in the restaurant and bar.
Stephen
Aug 03, 2017
Gillingham, United Kingdom
Enjoyed Most
Nice hotel friendly staff good room
Mary
Aug 03, 2017
Hildenborough, United Kingdom
Enjoyed Most
The whole experience was thoroughly enjoyable - especially the meal at The Holy Pundit which was probably the best curry I've ever had!!
Other Comments
Not a real criticism, but would have been nice to have been able to use the outside areas
Paul
Aug 03, 2017
Bexhill-on-Sea, United Kingdom
Enjoyed Most
It had a lovely relaxing atmosphere.
Other Comments
It has a great location. The staff were very attentive and were only too happy to assist.
Julie
Aug 03, 2017
Aylesford, United Kingdom
Enjoyed Most
Lovely hotel and helpful staff
Peter
Jul 18, 2017
Newark, United Kingdom
Enjoyed Most
Cracking room. Lovely view
Other Comments
Really good brekkie
Sam
Jul 17, 2017
Huntingdon, United Kingdom
Enjoyed Most
The hotel is very impressive. The room was very nicely furnished and the bed was very comfortable so we had a good night's sleep. I enjoyed having a swim and sauna etc. We had an excellent meal at the Indian restaurant in the hotel and a good breakfast the next morning. All the staff were very helpful and friendly.
Penny
Aug 02, 2017
Lingfield, United Kingdom
Enjoyed Most
Great location.
nigel
Aug 02, 2017
London, United Kingdom
Enjoyed Most
everything!
Other Comments
the staff were excellent and nothing was to much trouble for them, the breakfast was fresh with loads of choice and was the best we have had, and the spa was an added bonus
Susan
Aug 01, 2017
Romford, United Kingdom
Enjoyed Most
Food was lovely!!
Harriet
Aug 01, 2017
Seaford, United Kingdom
Enjoyed Most
Dinner at the The Holy Pundit Indian restaurant. Just superb food!
Jan
Aug 01, 2017
Woburn Sands, United Kingdom
Enjoyed Most
The room was comfortable and clean.
Michael
Jul 30, 2017
Hayling Island, United Kingdom
Enjoyed Most
The overall presentation and finish.....nice facilities
Other Comments
May be a nice bread/pastry selection at breakfast
Hand towel hook/ring by sink in bedroom
NICOLETTE
Jul 29, 2017
St Albans, United Kingdom
Enjoyed Most
Excellent staff
stephen
Jul 29, 2017
Tenterden, United Kingdom
Enjoyed Most
Our room was first class as was the service we received from all of the staff
Gillian
Jul 28, 2017
Chelmsford, United Kingdom
Enjoyed Most
Very nice hotel and facilities and very pleasant and helpful staff.
Other Comments
10 out of 10
Raymond
Jul 28, 2017
Uxbridge, United Kingdom
Enjoyed Most
Lovely room with sea view. Champagne bar
Other Comments
Breakfast not as good as expected but still nice
Martin
Jul 27, 2017
Charing, United Kingdom
Enjoyed Most
Lovely refurbished room.
richard
Jul 27, 2017
Londonlondon, United Kingdom
Enjoyed Most
Where it was by the beach and a short walk to the town centre
Other Comments
Staff was excellent and the hotel was very clean
Joe
Jul 27, 2017
kent, United Kingdom
Enjoyed Most
The very nice bedroom and delicious breakfast. The staff were extremely helpful.
Other Comments
Just one minor complaint was the basin in our bathroom was very tiny.
Jill
Jul 27, 2017
Woking, United Kingdom
Enjoyed Most
Comfortable, clean, helpful staff, ample parking.
Judith
Jul 26, 2017
Brentwood, United Kingdom
Enjoyed Most
Lovely room with a sea view.
Powerful shower.
Superb breakfast.
Susan
Jul 25, 2017
Folkestone, United Kingdom
Enjoyed Most
Nice room with sea view ,recently refurbished to a high standard.
Superb breakfast and friendly and efficient staff.
Michael
Jul 23, 2017
Gillingham, United Kingdom
Enjoyed Most
The refurbished bedrooms are modern, comfortable and a pleasure to stay in.
Derek
Jul 22, 2017
Bexleyheath, United Kingdom
Enjoyed Most
Good quality hotel with excellent service.
Jeremy
Jul 22, 2017
Leighton Buzzard, United Kingdom
Enjoyed Most
The location, views and the style of the hotel.
Other Comments
Lovely new gardens at the hotel. Staff very pleasant and food lovely.
Claire
Jul 22, 2017
Kettering, United Kingdom
Enjoyed Most
The staff were helpful,friendly and did everything they could to make our stay enjoyable.
Other Comments
Excellent Indian restaurant on ground floor of hotel, and our second night eat in main restaurant of hotel.Presented beautifully and tasted divine.
Mike
Jul 22, 2017
Eastleigh, United Kingdom
Enjoyed Most
Great location, room, pool and staff
Darragh
Jul 22, 2017
London, United Kingdom
Enjoyed Most
Pool and The Holy Pundit
James
Jul 22, 2017
Tunbridge Wells, United Kingdom
Enjoyed Most
Beautiful location on seafront
Janet
Jul 21, 2017
Swanley, United Kingdom
Enjoyed Most
Good service. Good sized room
Other Comments
Coast restaurant disappointing
Roger
Jul 20, 2017
Epsom, United Kingdom
Enjoyed Most
Beautiful room and location.
Other Comments
It brought back lovely memories to us as we spent our first night as a married couple there 20 years ago. We booked it again for our anniversary.
Christine
Jul 20, 2017
Thurston, United Kingdom
Enjoyed Most
The whole experience was very good down to the room with sea view and buffet breakfast .
Sandra
Jul 18, 2017
Bexleyheath, United Kingdom
Enjoyed Most
Location -next to the beach and convenient for the shops in Hythe
Other Comments
The Sales Manager was extremely helpful
Frederick
Jul 16, 2017
WarwickLoxley, United Kingdom
Enjoyed Most
Excellent position, delightful room with sea view.
Avril
Jul 15, 2017
Keston, United Kingdom
Enjoyed Most
Nice decor and location.
Other Comments
Lack of public lounge space made it feel cramped. Nice bedroom,spoilt by poor shower design - no safety grip rails.
Wife found bed and pillows uncomfortable. Why two restaurants with the main one overpriced.
Hotel trying too hard. Too much impression management.
Alan
Jul 13, 2017
STAPLEHURST, United Kingdom
Enjoyed Most
Location, service, quality of the food, decoration of the whole build, nice large rooms.
Other Comments
This is a great hotel which offers great value.
Brian
Jul 11, 2017
Sevenoaks, United Kingdom
Enjoyed Most
Standard of hotel much improved since my last visit.
Other Comments
I booked three rooms and was disappointed that one room was far superior to the other two yet all were classed according to the hotel as superior rooms!
Valerie
Jul 11, 2017
Greater London, United Kingdom
Enjoyed Most
Great location. Very helpful staff
Salma
Jul 10, 2017
Surrey, United Kingdom
Enjoyed Most
We had an upgrade to an excellent room with great facilities.
Other Comments
Staff were excellent as was the breakfast. Nothing was to much to ask.
LESLEY
Jul 10, 2017
broadstairs, United Kingdom
Enjoyed Most
Breakfast!
Mary
Jul 09, 2017
Southampton, United Kingdom
Enjoyed Most
The location of the hotel. Pleasant room looking onto seafront. Excellent staff. Good food.
peter
Jul 09, 2017
Chelmsford, United Kingdom
Enjoyed Most
Breakfasts
Other Comments
Staff were wonderful at this independent hotel.
Edward
Jul 08, 2017
Milton Keynes, United Kingdom
Enjoyed Most
Lovely hotel, room was top notch. Have to take off one star for lack of WIFI.
Other Comments
Room 213 is a WIFI black spot. None of our 3 devices could pick up a signal in the room, but we're fine in the lobby. So beware.
Laurie
Jul 08, 2017
London, United Kingdom
Enjoyed Most
Bedroom and air conditioning
Anthony
Jul 08, 2017
Sevenoaks, United Kingdom
Enjoyed Most
Breakfast
Denise
Jul 08, 2017
Chatham, United Kingdom
Enjoyed Most
Breakfast
Sue
Jul 07, 2017
Bridgnorth, United Kingdom
Other Comments
Lovely Hotel, just an extremely quiet Town. Nothing much to do in Hythe at all. The Breakfast was fantastic value aswell.
Neil
Jul 06, 2017
Sittingbourne, United Kingdom
Enjoyed Most
Location, staff, decor and amenities
Other Comments
Great customer service. Room decorated to a good standard
Jul 05, 2017
Hampshire, United Kingdom
Enjoyed Most
Lovely big showers
Other Comments
I would liketurn againe to r
sharon
Jul 05, 2017
Gravesend, United Kingdom
Enjoyed Most
The rooms were lovely
Other Comments
Would like to come back
sharon
Jul 05, 2017
Gravesend, United Kingdom
Enjoyed Most
The room was great staff all very polite and friendly.
Angela
Jul 05, 2017
Carshalton, United Kingdom
Enjoyed Most
The friendly, relaxed atmosphere
John
Jul 05, 2017
Croydon, United Kingdom
Enjoyed Most
rooms small but recently refurbished and modern
Breakfast very good with loads of options
Bar was quiet at night but prices reasonable enough
Swimming pool/ sauna / steam room all very good
vic
Jul 04, 2017
iver heath, United Kingdom
Enjoyed Most
Friendly staff and modern large clean room
claire
Jul 04, 2017
Chelmsford, United Kingdom
Enjoyed Most
The breakfast was wonderful as was the attentive Breakfast staff.
Other Comments
Lovely restaurant let down by a male receptionist who knew there was a discrepancy with our booking but preferred to not put the matter right
Derek
Jul 01, 2017
Southend-on-Sea, United Kingdom
Other Comments
Price of meals in main restaurant and drinks in the bar were exorbitant. £4.25 for a pint of John Smiths is preposterous. The Indian restaurant (within the Hotel but not part of it) was much better value.
Martin
Jul 01, 2017
Peterborough, United Kingdom
Other Comments
Only down side was the hotel did not supply toiletries in the bathroom
marie
Jun 30, 2017
Seaford, United Kingdom
Enjoyed Most
We gave just spent 3 very enjoyable days at the Hythe Imperial. The room was clean comfortable and decorated to a high standard Breakfast was excellent and the Staff were extremely helpful and enthusiastic especially the reception staff and the lady in charge in the dining room at breakfast . We will definitely be going back .
Sandra
Jun 29, 2017
Saint Ives, United Kingdom
Enjoyed Most
Staff and food served for breakfasts were excellent.
Other Comments
The 2 small lifts on the hotel cannot cope with the number of guests...they are so slow and small long staircase if your on the 4th floor. The hotel maybe on the beach and sea front but thats it..in the middle of nowhere .
Neil
Jun 29, 2017
Bushey, United Kingdom
Enjoyed Most
Excellent Hotel, wish we had more time to enjoy the leisure facilities.
ROGER
Jun 28, 2017
London, United Kingdom
Enjoyed Most
The location, the staff, the facilities and the room
Clive
Jun 28, 2017
sheerness, United Kingdom
Enjoyed Most
The room setting overlooking the sea,
Malcolm
Jun 27, 2017
Aylesbury, United Kingdom
Enjoyed Most
Lovely hotel, good seaside location.
chris
Jun 27, 2017
crawley, United Kingdom
Enjoyed Most
Setting, facilities, quality of room and food.
Other Comments
Excellent value break. We were in a refurbished room and may not have felt so positive had we been in one awaiting the upgrade. However, from the moment we arrived the staff were very professional and the location was just as we hoped. Plus there was the added benefit of the Royal Military Canal close by so we walked along the blustery 'front' on our arrival afternoon and returned via the calm of the canal bank. Best of both worlds! Our evening snack in the Martello bar was delicious and the breakfast was excellent. Particularly impressed with attentive staff who were on hand to quickly remove used crockery and guide guests. We shall definitely return.
Sarah
Jun 27, 2017
London, United Kingdom
Enjoyed Most
We were more than surprised and satisfied with everything about our one night stay at The Imperial and wished we had booked a longer stay! Great value for money and a pleasure to have visited there. Will definitely return sometime!
EDWARD
Jun 24, 2017
Chessington, United Kingdom
Enjoyed Most
Spa
Jane
Jun 24, 2017
Turramurra, NSW, Australia
Enjoyed Most
Everything it was beautiful
Other Comments
Check in and out was very quick very nice friendly people breakfast was very tasty and staff again were very helpful and friendly
helen
Jun 24, 2017
Feltham, United Kingdom
Enjoyed Most
Pleasant hotel,staff friendly and rooms elegant plus a plentiful English breakfast.
What wasn't there to like about it!
Alison
Jun 24, 2017
Beckenham, United Kingdom
Other Comments
Nice room but spoiled somewhat by overlooking a building site, and the windows were, I'm afraid to say, filthy. However, we enjoyed our stay. Excellent breakfast, helpful staff, decent spa and lovely grounds. We'd return but only to a better room!
Steve
Jun 21, 2017
London, United Kingdom
Enjoyed Most
The superior sea view room was spot on it was a side view sea view not full on but hey let's not get picky here!!
Other Comments
Most of the staff were lovely! As I am disabled I had a problem with the shower in our room
I think that needs looking at!! More lifts would be helpful!
BUT! There is every chance we will return there again soon!
Graham
Jun 20, 2017
Eastbourne, United Kingdom
Enjoyed Most
The ambience, friendly and helpful staff, the room and excellent Indian restaurant The Holy Pundit
Roger
Jun 20, 2017
SwanleySwanley, United Kingdom
Enjoyed Most
Location on sea front
Other Comments
Although n process of being upgraded the spaces upgraded are already looking shabby. Quality is not of the best. A very small grubby lift was the mode of transport to our room and it was difficult to know which floor we were on as digital nformation n lift was not working. The toilet in our bathroom was dirty and the sea view for which we had paid extra was obscured by a roof. We asked to be moved to a better positioned room but subsequently discovered an unwashed tooth glass in the second room.
On a previous visit some years ago the hotel had a large garden. It is now covered with an estate of what appeared to be holiday homes of American themed architecture.
The staff were very efficient and helpful particularly those serving breakfast - which was very good. We did not have dinner n the hotel.
Susan
Jun 17, 2017
Epping, United Kingdom
Enjoyed Most
The entrance and the landscape.
Other Comments
The room. It was described as superior...nothing of the sort. It was small had only one dining type chair. When we asked reception why such room? the answer they gave was what do you expect for £69? I dare not think what an ordinary room would be like.
Nashat
Jun 17, 2017
Woking, United Kingdom
Enjoyed Most
Hotel and view
anthony
Jun 15, 2017
Braintree, United Kingdom
Enjoyed Most
Nice & quiet
Richard
Jun 14, 2017
Woodbridge, United Kingdom
Enjoyed Most
Very comfortable rooms and well maintained hotel
Other Comments
Excellent curry restaurant
Mr Nigel
Jun 13, 2017
Cardiff, United Kingdom
Other Comments
Room as always very good. Staff pleasant and helpful. Bar food ( burger) very poor it seemed pre cooked we did pass our comments on but no redress. Breakfast luke warm.eould recommend the hotel for rooms but not for food .
Terrena
Jun 13, 2017
Rochester, United Kingdom
Enjoyed Most
the friendly staff, the comfortableroom and the refurbished decor
Other Comments
I am partially disabled after an accident and would have appreciated a hand rail support in the shower
Martin
Jun 13, 2017
Canterbury, United Kingdom
Enjoyed Most
Very clean. Pleasant staff. The India restaurant was a good experience. Cannot fault any aspect of the hotel. Very nice day spent.
Other Comments
Would love to go back.
Krishnaveni
Jun 06, 2017
London, United Kingdom
Enjoyed Most
Lovely room with sea view.
Other Comments
Would be nice to have outside seating area from main bar.
Gillian
May 29, 2017
Grays, United Kingdom
