San Francisco

Hotel Diva

Travelzoo Staff

Why We Love It

  • Less than two blocks from Union Square and less than 10 minutes on foot from Market Street -- two of the city's main shopping zones
  • Guests highlight the friendly staff and moody rooms
  • Great transit connections for exploring: within a couple blocks of the cable car to Fisherman's Wharf, the streetcar to the Castro and the BART train to the airport
  • The central location draws lots of tourists, though street noise does sneak into rooms at most hotels around here

Enjoyed This
(51 Member Ratings)
"Location, modern room, friendly staff"
Dec 20, 2018
Davis, CA, USA

Map & Directions

The Powell Street BART station is less than 10 minutes by foot from the hotel. Guests can take BART to get to San Francisco International Airport or Oakland International Airport. 

Rooms & Rates

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San Francisco's Union Square earns its reputation for being a major shopping hub with flagship stores like Saks Fifth Avenue, Neiman Marcus, Macy's and Nike -- all within walking distance of Hotel Diva. BART, cable cars and buses are all within a couple blocks of the property, granting access to other areas of the city. It's a lively area, and street noise sometimes follows you back to your room, so it's best to pack earplugs.

Outside the hotel, walk along the "Diva Sidewalk of Fame," which displays signatures of celebrity guests. Rooms are modern and moody, though dimly lit and can be a bit small -- common in this part of town. All rooms have air conditioning and windows that open for some fresh air. 

An evening happy hour serves free Cosmopolitan shots from 5-7 p.m. Delicious Mexican food can be found at Colibri Mexican Bistro, located in the lobby of the hotel. Room delivery can be ordered from 11 a.m. until 10 p.m. Inquire when booking about pet-friendly rooms, additional fees and certain restrictions. On-site valet is available for $55 per day. 

From the press:
  • "Favored by mid-budget fashionistas and traveling club kids, industrial-chic Diva's stainless-steel and black-granite aesthetic conveys a sexy urban look" -- Lonely Planet
  • "Many guests have commented positively on the rooms' cool decor, cleanliness, and comfortable beds, but have been unimpressed by their small size" --


General The gym / fitness center is off site.

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free


  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities Some rooms offer ceiling fans.

  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station


  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)


  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Children ages 17 and under stay free of charge when sharing parents’ room and using existing bedding (on request). Infant's crib (pack-n-play) available on request, free of charge for one child up to age of 2.
Extra bed available on request and in King Bed rooms only; $25 (subject to tax) per night. 
Rates are based on double occupancy. Extra person charge is $20 (subject to tax) per night.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request (Maximum weight: 50lbs) and will be charged $50 (subject to tax) per stay. Charges will be added to your bill at the hotel.

Fees: A Facility Fee of $25.00 per night (subject to tax = $29.11) applies and will be added to your bill at the hotel.   This fee includes:

  •  Unlimited High-Speed Internet
  • Unlimited Local and Domestic long distance calls
  • Bottled water in guest rooms
  • 24-hour fitness center
  • 24 hour business center including copy and fax services
  • Social hour 5-7pm nightly
  • 20% off California Academy of Sciences
  • Union Square Shopping discounts.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $55.00 (subject to tax) per day for standard size vehicles and of $65.00 (subject to tax) per day for oversize vehicles applies, includes in and out privileges, and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(51 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Diva, San Francisco (CA) (Highgate Hotels) over the past 15 months.
4.1 Ambiance
4.6 Location
4.0 Rooms
4.8 Quality of Service
4.3 Value for the Money
Show Reviews
Enjoyed Most
Location, modern room, friendly staff
Other Comments
A great stay in a cool modern and centrally located hotel....will definitely return
Thomas Dec 20, 2018 Davis, CA, USA
Enjoyed Most
Location and ease.
Other Comments
I liked the modern ambiance. Staff very efficient and helpful.
cj Dec 19, 2018 Campbell, CA, USA
Enjoyed Most
Most friendly and helpful staff
Other Comments
Location is the best.
rebecca Dec 02, 2018 escondido, AL, USA
Enjoyed Most
The wine hour is a nice touch. Room was clean and updated. Wi-Fi worked well. Pretty good location near Union Square.
Other Comments
Bathroom was tiny.
Andrew Oct 15, 2018 Chatham, NJ, USA
Enjoyed Most
Good location
Other Comments
Room didn't seem upgraded. Don't know if any were available. Check-in clerk didn't mention either way. Would recommend and would stay there again.
Andrew Aug 19, 2018 Prescott Valley, AZ, USA
Enjoyed Most
The location
Other Comments
There was not enough outlets in the room and no working clock
Casey Aug 12, 2018 Agoura Hills, CA, USA
Enjoyed Most
We appreciated the extra touches Hotel Diva provided. The champagne, Hershey kisses and water packs were welcome touches.
Tami Jul 17, 2018 Nevada City City, CA, USA
Enjoyed Most
Great location
Chami Jun 24, 2018 Brookline, AL, USA
Enjoyed Most
It was easy to get to and from places, very central
Other Comments
Our room was on the street side and was EXTREMELY loud. As cute as the hotel is, the late night noise ruined it for me. They neeeeed better windows. But that was my only complaint!
Janise May 29, 2018 Long Beach, CA, USA
Enjoyed Most
Great staff and location
Stephanie May 07, 2018 Mountain View, AB, Canada

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