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Hacienda AltaGracia, an Auberge Resort

Travelzoo Staff

Why We Love It

  • Spread over 860 acres of a former coffee farm, the resort is a nature-lovers paradise
  • At 20,000 square feet, its spa is the largest in Central America and includes its own hydrotherapy center
  • Casita private dining can be arranged for families or small gatherings

100%
Enjoyed This
(31 Member Ratings)
"This place not only met my expectations, it far exceeded them. I extended my stay by 3 days, I didn’t want to leave. The gracious, sincere staff, the views, fresh ingredients, the massive-upscale rooms, the options of activities are beyond all other resorts. I also liked that I never felt like any services were pushed on me like buying photos during activities (free, btw) to spa services (never tried to sell me products). I felt like I was at someone’s home and I was the only VIP guest."
Ursula
Sep 11, 2018
Atlanta, GA, USA

Map & Directions

Hacienda AltaGracia is located in San Isidro del General. The resort can easily be accessed via a short flight on Sansa Airlines from San Jose International Airport to San Isidro Airport, which is located just 35 minutes from the resort. Alternatively, guests can also reach the resort via one of its private planes, which depart from San Jose International Airport and Liberia International Airport. Guests who choose to arrive by car can take a 3.5-hour scenic mountain drive from San Jose airport.

Rooms & Rates

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Overview

If you think Costa Rica is all about its beaches, think again. Hacienda AltaGracia, the first Auberge resort in Central America, is tucked high among the mountains of Pérez Zeledón -- one of the last unexplored areas in southern Costa Rica. Guest rooms are spacious and all have terraces that overlook the mountains or San Isidro Valley.  

This luxury resort boasts numerous activities including a Spa and its own 28-stable equestrian center, where guests can take a tour and hop on a horse for a ride through the mountains and rain forest. The hotel also offers ultralight aircraft tours in which guests sit back while an expert pilot takes off from the resort’s own landing strip, and glides high in the sky offering aerial views of the surrounding area. After a day of exploration, refresh in either the indoor or outdoor pool and hot tub. The outdoor pool also offers great mountain views.

The resort has multiple dining options on property including Ambar, La Cantina and El Bistro, which all embrace a farm-to-fork concept inspired by locally sourced ingredients.

From the press:
  • "This 864-acre property -- the first Auberge Resort in Central America -- brings glamour and luxury to an otherwise rugged terrain" -- Conde Nast Traveler
  • "Grants new access to a relatively unknown region of Costa Rica" -- Travel + Leisure

Amenities

General

  • Infant cots / cribs
  • Bar
  • Games room
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • No pets allowed
  • Spa
  • Extra beds (fees apply)

Services

  • 24-hour front desk
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPad on request
  • iPod/iPhone docking station

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout the hotel

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.

Extra bed available on request and in the Premium Casita, Master Casita and Two Bedroom only: $50 (subject to tax) per night.
Rates are based on double occupancy.  Extra person charge for the Deluxe Queen Suite and Two Bedroom Casita is $75 (subject to tax) per person, per night, for each occupant over 2.  Extra person charge for the Premium and Master Casita is $125 (subject to tax) per person, per night, for each occupant over 2.
Charges will be added to your bill at the hotel.

Pets: No pets allowed.

Fees: A resort/facility fee of 11.3% inclusive of tax, per night will be added to the total price of your stay upon check out.
The Resort Fee includes:

  • High-speed internet access
  • A welcome cocktail
  • In-room snack and refreshment centre, replenished daily
  • In-room coffee replenished daily
  • Use of fitness centre, steam, & sauna
  • Daily scheduled activities
  • Valet parking
  • Resort tote bag (one per room, per stay)

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

100%
Enjoyed This
(31 Member Ratings)
Ratings & reviews reflect verified member feedback for Hacienda AltaGracia over the past 15 months.
5.0 Ambiance
4.8 Location
5.0 Rooms
5.0 Quality of Service
4.9 Value for the Money
Show Reviews
Enjoyed Most
This place not only met my expectations, it far exceeded them. I extended my stay by 3 days, I didn’t want to leave. The gracious, sincere staff, the views, fresh ingredients, the massive-upscale rooms, the options of activities are beyond all other resorts. I also liked that I never felt like any services were pushed on me like buying photos during activities (free, btw) to spa services (never tried to sell me products). I felt like I was at someone’s home and I was the only VIP guest.
Other Comments
Too many compliments to list. A lot of the magic that happens here just can’t be duplicated. It’s sincere service in a truly special, one-of-kind, jewel of a property.
Ursula Sep 11, 2018 Atlanta, GA, USA
Enjoyed Most
Beautiful location
Other Comments
Great staff and amazing rooms!
Kelli Sep 04, 2018 Orlando, FL, USA
Enjoyed Most
Beautiful place, wonderful staff
Brent Sep 04, 2018 Cleburne, TX, USA
Enjoyed Most
The people...hospitality at the highest level.
Other Comments
Laura Steven Melvin Erick Raymond Luis. Just wow your staff is amazing!
Jul 06, 2018 Central, SC, USA
Enjoyed Most
The views and adventure services!
Other Comments
Amber restaurant was to die for! El Grill had okay food, but great live music!!
Yevgeniya Jul 02, 2018 Riverside, CT, USA
Enjoyed Most
The Resort was like a little heaven on earth, the staff were friendly, the rooms were super comfortable and deluxe and we were treated like royalties.
Danyal Jun 25, 2018 Tujunga, CA, USA
Enjoyed Most
Exceptional service!
Other Comments
Total luxury, awesome food, wonderful people!
Jane Jun 25, 2018 Newcastle, CA, USA
Other Comments
Staff was amazing. Loved the Ultra Light and cooking class the most. Spa was excellent too.
Louise May 26, 2018 Westlake Village, CA, USA
Enjoyed Most
The attention to detail is amazing here. Is pretty much perfect
Other Comments
The attention to detail is amazing here. Is pretty much perfect
Richard May 06, 2018 Irvine, CA, USA
Enjoyed Most
Rooms, spa, food
Samantha Apr 15, 2018 Mequon, WI, USA

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