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The Loop

Palmer House a Hilton Hotel

Travelzoo Staff

Why We Love This Hotel

  • One of the most famous and historic hotels in Chicago, one block from Millennium Park 
  • AAA 4 Diamond hotel with stunning Gilded Age lobby featuring a beautiful ceiling-wide mosaic
  • A $215 million renovation in 2014 brought the hotel into the modern age
  • Famous past guests include Mark Twain and Charles Dickens 

Overview

If you want historic grandeur, you want the Palmer House Hilton on Chicago's storied State Street. This AAA 4 Diamond recipient is one of the longest continuously operating hotels in North America, the original Palmer House dates to before the Chicago Fire. While the hotel has been rebuilt multiple times, a recent $215 million renovation in 2014 brought the hotel into the modern age. 

As the property is older than most, many of the hotel's 1600+ rooms tend to be on the small side, but are appointed with Hilton Serenity Dreams mattresses and flat-panel TVs. Suites are available for more space, and executive-level rooms include a complimentary breakfast, hors d'oeuvres in the afternoon and a private bar. 

The Lockwood restaurant offers breakfast, lunch, dinner and an afternoon tea, while Potter's Bar features a happy hour menu with beer, wine and cocktails. Even if you don't have much of a sweet tooth, you should probably order the brownie -- the Palmer House was where it was invented. 

There's an indoor pool, a three-level fitness center and Balance Spa providing massage, facial and nail treatments. Double down on your historical Chicago trip with a shopping day at the Marshall Field's building (it's actually a Macy's now, but we don't talk about that part much) or see a show at the famous Chicago Theater. The Art Institute, Grant and Millennium Parks and the Mag Mile are all also within walking distance as well. 

Rooms & Rates

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Amenities

General

  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Spa
  • 100% smoke-free

Services

  • 24-hour front desk
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Video games on request

Internet

  • Complimentary Wi-Fi in public areas
  • Wi-Fi in guest rooms (fees apply)

Bathroom

  • Hair-dryer

Parking

  • Parking (fees apply)
  • Valet service (fees apply)

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 11am.

Pets: Pets allowed. Pet maximum weight in kg is 34. Pet maximum weight in lb is 75. Only service animals are allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details:

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.


Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self parking fee: USD 52 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 40 per stay
  • In-room microwave fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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