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Cotswolds
Best Western Mayfield House Hotel
Why We Love This Hotel
- This is a great base from which to explore Wiltshire and the Cotswolds -- the pretty towns of Tetbury and Malmesbury are less than five miles away
- Cotswold Water Park is a 15-minute drive from the hotel and the Cotswold Way footpath is a 30-minute drive away
- The AA-Rosette-awarded restaurant uses ingredients from nearby farms
Enjoyed This
( See All 224 Member Ratings)
"excellent breakfasts and dinners ... very friendly staff"
Elizabeth
May 31, 2019 - Southampton, United Kingdom
Overview
Best Western Mayfield house has "an ideal location for exploring the many attractions that Wiltshire and the Cotswolds have to offer", says The AA Hotel Guide 2019. The property, which is in the Avon Valley village of Crudwell, is within 15 minutes' drive of Tetbury and Malmesbury -- two of the Cotswolds' prettiest towns.
Cotswold Water Park, which has 140 lakes and offers activities include wakeboarding, sailing, cycling, fishing and horse riding, is a 15-minute drive from the hotel. Bath and Bristol are both around 45 minutes away by car.
There are lots of walking routes in the area, including the 102-mile Cotswold Way, which is a 30-minute drive from the hotel. The White Horse Trail, a 50-minute drive away, is popular with families and dog walkers. It comprises eight smaller walks adding up to a 90-mile journey that passes eight white horses cut into the chalk hills.
According to The AA Hotel Guide 2019, "hospitality proves relaxed and welcoming throughout". There is a "comfortable lounge area", and the AA-Rosette-awarded restaurant uses seasonal, locally sourced produce.
There are 28 bedrooms -- some are on the ground floor of a cottage across from the main building. Wi-Fi is free.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Extra beds / roll away beds
- Restaurant
- Pet-friendly
Services
- Airport transfer (fees apply)
- Bike rental
- Express check-in / checkout
- Laundry / dry cleaning
- Room service (limited hours)
- Safe in reception (fees apply)
Room amenities
- Coffee / tea-making facilities
- Outdoor space for some rooms
- Sitting area
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout the hotel
Bathroom
- Hair-dryer
- Luxury toiletries
- Bathtub or shower
Parking
- Complimentary parking
- Off-street parking
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- Roll-in shower
- Wheelchair accessible
Policies
Check-in:
Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Crib/Pack 'n Play available upon request, for children 2 and under: £15 per day.
Please use the Special Request field to confirm the age of the third guest.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Breakfast is included.
Pets: Pets are allowed on request and will be charged at £12.50 per pet per night.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Have a Question? Contact Travelzoo.
Customer service available Monday - Friday 9am - 6pm GMT + 8.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(224 Member Ratings)
(224 Member Ratings)
Ratings & reviews reflect verified member feedback for Best Western - Mayfield House Hotel over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Best Western - Mayfield House Hotel over the past 15 months.
3.8
Ambiance
4.2
Location
3.6
Rooms
4.6
Quality of Service
4.5
Value for the Money
Enjoyed Most
excellent breakfasts and dinners ... very friendly staff
Other Comments
only drawback was the bedroom/bathroom ... on the small side but for the price we paid it was ok.
Elizabeth
May 31, 2019
Southampton, United Kingdom
Other Comments
Rooms very tired but clean with an excellent bed. Slept very well and staff were lovely.
Sharon
May 30, 2019
Shipley, United Kingdom
Enjoyed Most
The breakfast offering was superb - the dinner choice excellent and delicious.
Other Comments
My only negative comment was that the pillows were too firm for my preference.
Annette
May 26, 2019
London, United Kingdom
Enjoyed Most
Meals - fish & chips, breakfasts - were excellent
Other Comments
A return visit would have to be in a room furthest from the front i.e. away from the traffic noise
Jerry
May 26, 2019
Garway Hill, United Kingdom
Enjoyed Most
food and staff
Other Comments
hotel is a bit dated,and rooms could do with an update
Anne
May 26, 2019
Orpington, United Kingdom
Enjoyed Most
The food was very good and all the staff were friendly
Other Comments
lovely garden and conformable chairs to sit in.
Jayne
May 20, 2019
Bristol, United Kingdom
Enjoyed Most
The breakfast, & friendly atmosphere
lynne
May 20, 2019
Clacton-on-Sea, United Kingdom
Enjoyed Most
Comfortable hotel providing pleasant accommodation to explore lovely part of the country. The staff were extremely helpful.
Suzanne
May 18, 2019
Wallington, United Kingdom
Enjoyed Most
Comfortable beds. Quiet nights.
Other Comments
Just a small niggle. There was a long wait for cooked breakfasts. To rub salt into the wound, orders were not taken in order of our arrival and seating. Otherwise everything was fine and the staff were very helpful.
Wendy
May 18, 2019
Witney, United Kingdom
Enjoyed Most
Superior room and breakfast.
Other Comments
Evening meal greatly overpriced
Arthur
May 16, 2019
Guildford, United Kingdom
Enjoyed Most
Relaxing atmosphere
Ricky
May 15, 2019
Marlborough, United Kingdom
Enjoyed Most
Very comfortable bed. Room facilities quite good.
Other Comments
We thought that, for the size and rating of the establishment, food and drink prices were far too high. Comparisons showed very much higher rated hotels were charging either the same or less.
Lawrence
May 14, 2019
Elland, United Kingdom
Enjoyed Most
Food and location
Ailish
May 13, 2019
Northolt, United Kingdom
Enjoyed Most
The evening dinner was excellent, as was the room.
J
May 09, 2019
Lyndhurst, United Kingdom
Enjoyed Most
Food was very good and not too expensive. Plenty of seating space downstairs and a large room.
David
May 02, 2019
Camberley, United Kingdom
Enjoyed Most
the food and the helpful staff
Other Comments
a great dog friendly hotel and the food is excellent
Colin
May 02, 2019
orsett Grays, United Kingdom
Enjoyed Most
Friendly staff very good breakfast
Eddie
May 01, 2019
Aylesbury, United Kingdom
Enjoyed Most
Good veggie breakfast.
Other Comments
Nice garden room suitable for our dog.
LES
May 01, 2019
Stockport, United Kingdom
Enjoyed Most
Nice grounds. Excellent evening meals
Helen
Apr 29, 2019
Northwood, United Kingdom
Enjoyed Most
The waiting staff for both the evening meal and breakfast were all very pleasant.
Other Comments
The shower was not great and the overall appearance was a little dated. The car park was also full so parking was difficult.
Susan
Apr 28, 2019
Brentwood, United Kingdom
Enjoyed Most
The friendly restaurant staff
Catherine
Apr 28, 2019
Ruislip, United Kingdom
Enjoyed Most
The staff were extremely helpful and friendly. We ate in the restaurant both evenings of our stay, the food was delicious, well presented and plentiful. Ten out of ten for the chef.
Other Comments
The room needed a little t.l.c. but was comfortable and clean, the bedding crisp and white. The bathroom shower pressure was good and the towels were also of good quality. Lovely staff and a great chef. We really enjoyed our stay.
Glenys
Apr 26, 2019
Romford, United Kingdom
Enjoyed Most
Friendly hotel
Other Comments
Pleasant gardens
Alan
Apr 25, 2019
High Wycombe, United Kingdom
Enjoyed Most
Friendly staff with welcoming atmosphere
Other Comments
Only minus point was that the mattress on our bed was worn out. Very saggy and uneven.
Marilyn
Apr 25, 2019
Yateley, United Kingdom
Enjoyed Most
Great location, homely comfortable hotel with friendly service. Excellent TravelZoo deal.
Other Comments
Hotel needs major revamp to bring it into the 21st century.
ED
Apr 25, 2019
Basingstoke, United Kingdom
Enjoyed Most
Friendly staff and excellent food. Location lovely for local walks too
Other Comments
First night couldn't sleep. I could hear what I think was an extractor fan from one of the adjoining rooms where I'm sure someone had left their bathroom light on. Not much the hotel staff could do about that but was the only low point of our stay
Dawn
Apr 24, 2019
London, United Kingdom
Enjoyed Most
The Location
Other Comments
The room was clean, the shower room was very cramped and dated. The room wasn't suitable for the elderly as there was difficult access to shower room, being a high step
Charles
Apr 24, 2019
Worthing, United Kingdom
Other Comments
Rooms are a bit tired with dated furniture. Tv was positioned where you had to strain to see it from the bed as it was obscured by the wardrobe and the mirror.
Christine
Apr 23, 2019
Worthing, United Kingdom
Other Comments
This hotel is in need of an update, lick of paint but it was still a nice stay for a couple of nights and staff were friendly
Janice
Apr 23, 2019
ChelmsfordChelmsford, United Kingdom
Enjoyed Most
Great service and good food
Mary Patricia
Apr 23, 2019
Chislehurst, United Kingdom
Enjoyed Most
Very good menu choice and food of a good standard
Other Comments
Could do with a bit of updating but it is a character hotel and therefore does not need the ‘boutique makeover ‘
annette
Apr 22, 2019
Newton Abbot, United Kingdom
Enjoyed Most
Great location for the Cotswolds
Louis maurice
Apr 20, 2019
Surrey, United Kingdom
Enjoyed Most
the friendly staff was always there to help and advise where to go for days out!
Michael
Apr 20, 2019
Poole, United Kingdom
Enjoyed Most
The location is perfect. The hotel staff are lvery friendly and our room and bathroom were very clean although a little dated
Other Comments
The breakfast and dinner were enjoyable and good value.
Jane
Apr 20, 2019
London, United Kingdom
Enjoyed Most
Excellent food and service
Other Comments
Good location for visiting the area
Terence
Apr 19, 2019
OXTED, United Kingdom
Enjoyed Most
the staff were excellent and dinner and breakfast were very good.
Other Comments
Old hotel with creaky floor boards, but very good location.
Bernhard
Apr 19, 2019
Westcliff on Sea, United Kingdom
Enjoyed Most
Very pleasant staff. Only problem was the shower wasn’t working, which was a pain.
Jeanette
Apr 19, 2019
Peacehaven, United Kingdom
Other Comments
The room was very tired and shower was poor.
Jean
Apr 18, 2019
Southampton, United Kingdom
Enjoyed Most
Staff were very friendly and helpful
Catherine
Apr 17, 2019
Holmfirth, United Kingdom
Enjoyed Most
Friendly attentive staff
Gregory M
Apr 12, 2019
Langport, United Kingdom
Enjoyed Most
Staff were friendly
Brendan
Apr 09, 2019
Chatham, United Kingdom
Enjoyed Most
the food was amazing
Daniel
Apr 08, 2019
Billericay, United Kingdom
Enjoyed Most
The Location.
Other Comments
Rooms are very dated, we were lucky that we had a dressing room. Breakfast was lovely but the evening meal we purchased was not good
Pauline
Apr 07, 2019
Colchester, United Kingdom
Enjoyed Most
Food was excellent (except for paltry cheeseboard normally @ extra cost). Majority of staff friendly & helpful.
Other Comments
Dreadful 'Standard' room very close to busy main A429 so little or no sleep. Unheated on arrival & 2 requests needed before heating turned on & fan heater provided. No glasses in room for water (softened) & bottled water from reception pricey. Booked 2 nights but left after 1.
Neil
Apr 06, 2019
LittlehamptonLittlehampton, United Kingdom
Other Comments
There’s a bit too much furniture in room 6 which is not small but not huge either. It’s obviously a querky old house - low beams - watch your head people! Staff very very nice👍
Allen
Apr 06, 2019
Milton Keynes, United Kingdom
Enjoyed Most
Friendly, helpful staff
Stephen
Mar 04, 2019
Stratford-upon-Avon, United Kingdom
Enjoyed Most
We enjoyed the meals, particularly the vegetables , colourful, tasty and not overcooked.
Other Comments
We enjoyed our stay at the hotel but thought that the bathroom (room2) needed refurbishment and all the radiators made so much noise that we turned them off.
Jenny
Apr 05, 2019
Lewes, United Kingdom
Enjoyed Most
Very friendly staff. Nice clean tidy rooms. Excellent value for money
Other Comments
Staff were extremely accommodating and friendly
Michelle
Apr 01, 2019
Gosport, United Kingdom
Enjoyed Most
The food was really lovely
gaynor
Apr 01, 2019
Cardiff, United Kingdom
Enjoyed Most
Cheerful staff and excellent food.
Leslie
Mar 31, 2019
GuildfordGuildford, United Kingdom
Other Comments
Decor very tired-needs an udate
brian
Mar 29, 2019
Sebastopol, United Kingdom
Enjoyed Most
Good quality food
Other Comments
Helpful friendly staff
rosemary
Mar 29, 2019
Hemel HempsteadHemel Hempstead, United Kingdom
Enjoyed Most
Great food and friendly staff and a lovely location .
Other Comments
We will definitely be back to this little gem of a hotel which still retains the personal touch .
andrew
Mar 27, 2019
Bedford, United Kingdom
Enjoyed Most
Staff on general very friendly.
Other Comments
Food good ,tasty and very good portions.
ALAN
Mar 27, 2019
Faversham, United Kingdom
Enjoyed Most
Very comfortable, nice staff. Clean and everything in the room you could need, including coffee etc
Mary
Mar 27, 2019
Christchurch. Dorset, United Kingdom
Enjoyed Most
Delicious breakfast!
Yvonne
Mar 25, 2019
Ryde, United Kingdom
Enjoyed Most
The food and pleasant staff
Dillwyn
Mar 25, 2019
Caldicotldicot, United Kingdom
Enjoyed Most
Food very good. Lovely breakfast. We had sirloin steak for our evening meal which was great except for huge chips which neither of us like. Skinny fries or ordinary chips weren’t available. All in all though very good VFM. Staff very friendly.
Brian
Mar 24, 2019
Solihull, United Kingdom
Enjoyed Most
The rooms were very comfortable, quiet and easy access. The staff were very helpful and always pleasant. The food in the restaurant was perfect and would go there again just for the menu.
Peter
Mar 23, 2019
Yateley, United Kingdom
Other Comments
Our room was nothing compared with their website pictures,( room no 25), shower was vintage, over the bath, not really safe to use, very difficult to get shower water balance right, because of its state.
Not at all impressed with the room.
Meals, 1st evening meal, Lamb Rump, very bland, no taste of lamb in it at all.
Local cheeses board, 2 hard cheeses very dry, and appeared dated, not impressed being served on wooden board.
2nd evening meal, very good.
During evening meal times no staff checked up to make sure everything was ok, also not asked at check out time.
Evening drink 2nd day, 1 pt stella, half pt stella shandy, tried to charge me for 2 pts, for which i refused to pay, finally payed for 1 1/2 pts as requested.
Robert
Mar 21, 2019
Halesowen, United Kingdom
Enjoyed Most
Some of the staff were friendly but not all
Other Comments
The high cost of eating in their restaurant. The room was 'tired'
Janet
Mar 18, 2019
Yeovil, United Kingdom
Enjoyed Most
Staff were very happy people and attentive
Other Comments
Rooms old & dated. Floors creaked & bathroom floor had torn lino.
Miss E
Mar 16, 2019
LondonLondon, United Kingdom
Enjoyed Most
The evening meal Menu looked really interesting. The dishes we ordered were extremely good; looked amazing & tasted beautiful
Other Comments
All the Staff were friendly and were very welcoming and really looked after us.
Kari
Mar 12, 2019
Hook, United Kingdom
Other Comments
Easy access to Cirencester and surroundings
Toman
Mar 11, 2019
Southampton, United Kingdom
Enjoyed Most
Welcoming staff great food relaxed atmosphere
DEAN
Mar 10, 2019
Eastbourne, United Kingdom
Enjoyed Most
Location. Very good friendly staff
Donna
Mar 09, 2019
Tring, United Kingdom
Other Comments
The hotel is very friendly. The dining area is very nice, but the room and corridors just need a bit of modernising and a lick of paint - but great value for money and lovely staff.
Jonathan
Mar 09, 2019
Tring, United Kingdom
Enjoyed Most
The excellent dining experience. The Staff were very helpful and welcoming.
Certainly will recommend.
Other Comments
All in all a last minute booking which was better than we could have expected.
David
Mar 04, 2019
Bristol, United Kingdom
Enjoyed Most
Dog friendly with excellent breakfasts
Other Comments
A little dated but very clean and comfy.
Martin
Mar 01, 2019
Margate, United Kingdom
Enjoyed Most
Great location for visiting Cotswolds
Other Comments
Taps in bathroom could do with improvement to flow and temperature of water but didn’t detract from a lovely stay.
Michael
Feb 25, 2019
Tadley, United Kingdom
Enjoyed Most
The lovely friendly staff atmosphere
John
Feb 25, 2019
Whitstable, United Kingdom
Enjoyed Most
My husband is disabled and they went out of their way to make our stay as easy and comfortable as possible.
Elizabeth Jane
Feb 23, 2019
Wrexham, United Kingdom
Enjoyed Most
Friendly efficient service. lovely food.
John
Feb 22, 2019
Market Harborough, United Kingdom
Enjoyed Most
We had a spacious room and large comfortable bed.
Other Comments
There was plenty of choice at breakfast.
Anthony
Feb 22, 2019
Liverpool, United Kingdom
Enjoyed Most
We enjoyed our stay. The room was spacious with a nice big bed! The house wine was nice!
We used this hotel as a good base to explore the surrounding area over days - if you have a car it is well located for exploration!
Other Comments
Great value
Sharon
Feb 18, 2019
Bristol, United Kingdom
Enjoyed Most
Staff were nice food was great nice area
Jackie
Feb 11, 2019
Liverpool, United Kingdom
Enjoyed Most
The excellent staff.
Other Comments
Very friendly and helpful staff. Easy and comfortable atmosphere. Excellent breakfast served.
Jane
Feb 04, 2019
Hayling Island, United Kingdom
Enjoyed Most
Food was excellent and staff were friendly.
Other Comments
Rooms need improvement
Genise
Feb 04, 2019
Bristol, United Kingdom
Other Comments
Her friendly staff. Nice atmosphere.
Morag
Feb 04, 2019
Bristol, United Kingdom
Enjoyed Most
nice room and good breakfast
Other Comments
low water pressure, means average shower
NEIL
Feb 02, 2019
Burntwood, United Kingdom
Enjoyed Most
Excellent location for visiting parts of the Cotswolds that we wished to see.
Other Comments
Friendly welcoming hotel
Michael
Jan 31, 2019
Buckingham, United Kingdom
Enjoyed Most
Great staff and good food
John
Jan 29, 2019
Camberley, United Kingdom
Enjoyed Most
Quality of food
Other Comments
Excellent food but expensive only canned drinks no draft ales rooms very dated bed was two tein pushed together and i got bit by ? Bedbugs, and ensuite very dated shower very poor boiler had to be fixed while we were there when we had complained about it being cold even staff were sayiing if they were the owners they would knock it down ! However i must say the young man in the restaurant was very nice & very professional
Bev
Jan 28, 2019
Doncaster, United Kingdom
Enjoyed Most
Clean spacious room, friendly staff and a hearty breakfast.
Other Comments
The only issue i had, which i mentioned to the receptionist on checkout, was that the shower could only offer a dribble of water which was hardly enough to have a decent shower.
roy
Jan 28, 2019
Ringwood, United Kingdom
Enjoyed Most
the attidude of the staff
Other Comments
the shower could have been a bit better
charles
Jan 22, 2019
Freshwater, United Kingdom
Enjoyed Most
The friendly staff
David
Jan 21, 2019
Maidstone, United Kingdom
Enjoyed Most
We enjoyed the whole stay, food was excellent, our room was bright and airy, lovely and warm with a comfortable bed. What else would you want from a short break!
Patricia
Jan 20, 2019
Northampton, United Kingdom
Enjoyed Most
Staff
Other Comments
A little tired but great food and staff
FRANK
Jan 20, 2019
Newton Abbot, United Kingdom
Enjoyed Most
Friendly and efficient service
David
Jan 15, 2019
Brentwood, United Kingdom
Enjoyed Most
Staff
Other Comments
Very dated but very good price
linda
Jan 15, 2019
Beckenham, United Kingdom
Enjoyed Most
Food at evening meal was very good quality and reasonably priced.
Other Comments
Mould in rooms, poor quality of cleanliness and decoration generally. Very dated and tired.
Steve
Jan 14, 2019
Merthyr Tydfil, United Kingdom
Enjoyed Most
Staff and food
Other Comments
There was a very musty smell throughout the hotel and our room
Jaqueline
Jan 13, 2019
Bridgnorth, United Kingdom
Enjoyed Most
Staff are very pleasant and helpful
John
Jan 12, 2019
Wolverhampton, United Kingdom
Enjoyed Most
Heating was good staff great .
Other Comments
Superior rooms we don't think it was.
Shower totally useless in room 4 not enough pressure to Wash Shower gel off ,
Gave us the use of a electric shower in room 6 not much better.
Francis Keith
Jan 10, 2019
Telford, United Kingdom
Enjoyed Most
The friendly welcome and local knowledge shared by the owner, the lovely bottle of red wine included in the price and the fabulous food.
Other Comments
Whilst on the surface, this hotel may look a little tired, it really didn't have any impact on our stay. The room (a superior that we paid an additional GBP10 per night to upgrade to) was quite large with dual aspect windows and the en-suite was enormous. The hotel was very well heated too and the bed was very comfortable after a hard day sightseeing. The most pleasing thing about the hotel was that on the walk from the car park to reception, you have to walk past the kitchen and can see in. We had a little snoop to check it out and it was so clean and well organised, we decided to have dinner there that night. That was not a bad decision as the food was delicious and the portions very large with home made bread as well. The cooked breakfast was great too. It was definitely worth the GBP60 per room per night and we look forward to staying there again.
claire
Jan 07, 2019
Maidenhead, United Kingdom
Enjoyed Most
Relaxing friendly atmosphere
Other Comments
Lovely place a little dated in room we had but for the money very nice and staff all brilliant.
Adrian
Jan 06, 2019
Ware, United Kingdom
Enjoyed Most
Very friendly staff. Disappointed initially with our room as it was like a box and very tired looking. However when we enquired whether there was another room available, the lady upgraded us to a lovely comfortable room.
The breakfast was super. Catered for vegetarian and gluten free.
Staff were very friendly.
The hotel was in a good position to visit some great places.
Other Comments
Very good value for money. However, the evening meal was very expensive. £17 for a vegetarian gnocchi so we ate out second evening.
Jane
Jan 05, 2019
Eastleigh, United Kingdom
Enjoyed Most
Friendly staff. Great food.
Other Comments
We had a lovely stay for my birthday. The staff are very friendly and welcoming. Breakfast was great with fantastic choice and all cooked to order. Dinner was very good with good choices and all cooked to order and well presented. Our only criticism is that the rooms are dated but we didn’t spend much time there so weren’t bothered. Our deal was excellent value for money
Janice
Jan 05, 2019
Chatteris, United Kingdom
Enjoyed Most
Great value for money
Other Comments
Lovely village
Steven
Jan 04, 2019
Northampton, United Kingdom
Other Comments
Excellent food. Friendly staff
Jean
Dec 25, 2018
Hull, United Kingdom
Enjoyed Most
Staff were nice and worked hard. Good breakfast.
Other Comments
Room was poor, old and dated. Poor noise insulation between rooms. Building needs TLC.
lee
Dec 25, 2018
Wolverhampton, United Kingdom
Other Comments
Need to get some decent beer behind the bar
steve
Dec 17, 2018
Birmingham, United Kingdom
Enjoyed Most
Room was large and clean
Paul
Dec 16, 2018
Swansea, United Kingdom
Enjoyed Most
Very helpful and welcoming staff. Comfortable room and good menu. Excellent food and wine.
philip
Dec 16, 2018
Swansea, United Kingdom
Enjoyed Most
Warm throughout the hotel. Plenty of car parking space.
Other Comments
Disappointed with the bottle of wine presented on arrival. Probably best to use in cooking.
david
Dec 16, 2018
Gillingham, United Kingdom
Enjoyed Most
Very friendly staff, pleasant and very clean room with excellent breakfast and value for money!
Laurence
Dec 10, 2018
Bedford, United Kingdom
Enjoyed Most
The food & service were exceptional...
Other Comments
Thoroughly enjoyed our stay, well done.
Colin
Dec 10, 2018
Cardiff, United Kingdom
Enjoyed Most
The staff were brilliant! The Travelzoo offer was a really good deal.
Ann
Dec 07, 2018
Bere Regis, United Kingdom
Enjoyed Most
Cleanliness and general helpfulness of staff
omkar
Dec 07, 2018
Slough, United Kingdom
Enjoyed Most
The amazing welcome, feeling of calm and relaxation, and above all, the wonderful care that all the staff showed towards their guests
Other Comments
From the minute we walked through the door to the day we left, we felt at home.
Kenneth
Nov 28, 2018
Worthing, United Kingdom
Enjoyed Most
The staff were amazing
Other Comments
The Hotel was a little bit dated but perfectly comfortable
Mark
Nov 26, 2018
Leigh-on-Sea, United Kingdom
Enjoyed Most
Nice small hotel.
Other Comments
Water pressure in the shower not very good.
Can hear some noise from adjacent rooms, walls it very thick.
Linda
Nov 16, 2018
Bexhill-on-Sea, United Kingdom
Enjoyed Most
On arrival the hotel looked very dated and we were apprehensive but the rooms were clean and comfortable the staff were great and the breakfasts were very good. You could not fault value for money
Barbara
Nov 15, 2018
Benfleet, United Kingdom
Enjoyed Most
Food in restaurant very nice
Other Comments
Our room was very dated, needed a refurb. Breakfast on Sunday only grapefruit , stated prunes and apricots. The buffet breakfast could have more selection.
Sue
Nov 13, 2018
Basildon, United Kingdom
Enjoyed Most
We were a party of 7 returning for the 2nd time, 3rd for some of us. It's location is great giving access to so many of the delightful tourist towns and villages.
We were made very welcome by the whole team and nothing was too much trouble. Fab food both at breakfast and dinner time in the relaxed atmosphere of the dining room. The wine offer was very welcome too!
Other Comments
Sian went above and beyond making us feel very welcome and providing us with some much needed refreshments that we could not obtain in the pub 'next door'!
Ellie managed to keep on top of our expenditure and Frank (I think!) managed to keep up with the whisky connoisseurs the other side of the bar! Other staff were great but unable to name you all individually - sorry!
I am 100% sure we will be back - THANK YOU for a fab stay. xx
Pauline
Nov 12, 2018
Umberleigh, United Kingdom
Enjoyed Most
Good food and friendly staff
Other Comments
Hotel is tired, cleanliness in bathroom poor.
Christina
Nov 11, 2018
Gravesend, United Kingdom
Enjoyed Most
Great location. Great service.
Janet
Nov 10, 2018
Mirfield, United Kingdom
Enjoyed Most
A welcome arrival and able to choose red or white included wine which could be taken with your evening meal. Near to attractions we wished to visit
Other Comments
Not enough pressure and pulsating shower. Did report this but no difference. Expected food to be better as had read good comments
Terence
Nov 09, 2018
London, United Kingdom
Enjoyed Most
Friendliness of ALL the staff
Lesley
Nov 07, 2018
Alloa, United Kingdom
Enjoyed Most
Relaxing atmosphere. Enjoyed the food served at breakfast and dinner. Staff were extremely friendly and keen to offer excellent service.
Other Comments
When we booked we thought we were staying in Malmesbury only to find that the hotel was in a village approximately five miles north. Not a problem in the end as we had a car.
Alan
Nov 07, 2018
Teddington, United Kingdom
Enjoyed Most
Staff were very friendly and helpful.
Other Comments
The hotel looked tired, and the hotel room was certainly not a superior room as expected. The shower in the bathroom took a long time to get hot, and was just a trickle of water - very poor for a ‘superior’ room!
Eddie
Nov 05, 2018
Ipswich, United Kingdom
Enjoyed Most
Quiet place to relax
Other Comments
I booked a superior room, but I don't think it was of that quality, standard room yes.
Brian
Nov 04, 2018
Aylesbury, United Kingdom
Other Comments
Disappointed that the shower in a superior rooms was barely a dribble, and made showering very difficult. We thought that the food was a little over priced, especially the fish and chips.
Alan
Nov 02, 2018
Gillingham, United Kingdom
Enjoyed Most
just a good place for a few days away
david
Nov 01, 2018
Winscombe, United Kingdom
Enjoyed Most
Food
Other Comments
Room in need of upgrading. Showerflow inconsistant.
Wayne
Oct 31, 2018
Swansea, United Kingdom
Enjoyed Most
the food and the room
the food was of high standard and the room was clean
Other Comments
for a dog friendly hotel this is one of the best with been too
Colin
Oct 31, 2018
Grays, United Kingdom
Enjoyed Most
Being with friends
Other Comments
Rooms ok but could do with some updating
Lindsay
Oct 30, 2018
Sutton Coldfield, United Kingdom
Enjoyed Most
All the staff were very friendly and helpful. The breakfasts were VERY good and having a few dietary concerns the restaurant staff were very accommodating
Other Comments
It was nice to be out of the hustle and bustle of busy towns, cities and touristy villages. Our room was in a cottage adjacent to the main building. Room was large and bathroom had bath and shower. Bed was large and comfortable. Only a small point - a corner of the room had a large mouldy spot which smelt a bit on the first night but with the heating on didn't have this smell on the 2nd night.
sherrie
Oct 28, 2018
Crowthorne, United Kingdom
Enjoyed Most
Very comfortable bed and friendly staff.
Other Comments
Room was clean but tired and no heating in the room, radiator broken. Food in restaurant expensive but lacked choice.
T J
Oct 28, 2018
Uckfield, United Kingdom
Other Comments
Very good value for money on Travelzoo deal. Excellent breakfast an£ helpful staff.
Michael
Oct 27, 2018
Builth Wells, United Kingdom
Enjoyed Most
Location for touring. Breakfast s
Other Comments
All a little bit tired and stuck in the seventies. Waiting staff harassed. Long wait for dinner seating although time pre booked and food was poor... although breakfasts were excellent.
Patricia
Oct 27, 2018
Ludlow, United Kingdom
Enjoyed Most
Very relaxing atmosphere
Rachel
Oct 26, 2018
Reading, United Kingdom
Enjoyed Most
Staff were very friendly and helpful on our late arrival and at breakfast. No vegetarian offering for the bacon sausage and black pudding at breakfast, but lovely waitress arranged for sausages on our second day. Food was of good quality, well presented and cooked well.
Other Comments
Room, corridor and stairs all very dingy and cramped. Room did not appear to have been refurbished since the 1970s or 80s although it did have a new carpet. Bathroom was extremely cramped and with a mismatched suite - cream sink and loo, white shower tray and loo seat! Found a foreign body on the loo on arrival. Although the room was not otherwise dirty, the gloomy aspect and shabby decor / furniture made it appear so. No vegetarian main course on the sample dinner menu in reception, so we ate elsewhere in the evening.
Janet
Oct 26, 2018
Chester, United Kingdom
Enjoyed Most
Friendly, helpful staff
Kenneth
Sep 22, 2018
Redhill, United Kingdom
Enjoyed Most
Staff where very genuine and friendly. Food was very good with ample portions, rooms where clean and spacious
Other Comments
Very nice hotel with helpful staff . The location is a little remote but ideal if you just want to get away from it all.
Derek
Sep 15, 2018
Hove, United Kingdom
Enjoyed Most
Very comfortable and friendly - in a good position to explore Wiltshire and Gloucestershire
Jan
Sep 08, 2018
Brentford, United Kingdom
Other Comments
Food a bit steep
Michael
Sep 06, 2018
Northampton, United Kingdom
Enjoyed Most
Food is fabulous, served in pleasant surroundings by very competent staff. L9vely gardens great rooms extremely clean and tidy.
Other Comments
Sain was very helpful wether in Receprion, serving in the bar or advising on the local area a great asset to a lovely hotel.
Oliver
Sep 05, 2018
Littlehampton, United Kingdom
Enjoyed Most
Very helpful staff.
Gary
Sep 03, 2018
Shefford, United Kingdom
Enjoyed Most
It was in a very good location for day trips.
Other Comments
The Hotel is very tired and in need of a refurbishment. The bathrooms are very old and need up grading. Carpet on stairs thread bare in places. Assistant manager was really friendly and is so dedicated to Hotel I feel she needs a special mention.
Trudie
Sep 02, 2018
Nottingham, United Kingdom
Enjoyed Most
Nice garden.
Other Comments
The welcome on arrival left something to be desired but was acceptable. what was not acceptable was the promotional offer of a pizza cooked in the wood burning pizza oven in the hotel garden for £10 each. Looked good, so we booked but, when we went to eat, we were told that the oven had not been lit as we were the only customer and we would be served pizzas cooked in the kitchen. When these arrived they were oddly shaped , very thin with not much topping. When tasted, the nearest description would be dry cardboard! Both were sent back to the kitchen and we ordered a different dish which was very good. However, when we came to pay the bill, £20 for the rejected pizzas was being charged in addition to the alternate meal. Naturally, we protested and the item was removed without delay. However, a man who was working on a computer in the reception area, I assumed he was the manager, began to argue that the pizzas had been enjoyed by other customers in a quite aggressive manner. As there were no other customers in the dining room when we rejected the pizzas this did seem a futile argument which we ignored! This was the only meal we had in the hotel, except breakfast which was excellent. Anyone staying at the Best Western Mayfield House Hotel should avoid the pizza offer. A short walk away is the Potting Shed restaurant which is excellent in terms of ambience, service and food although it is a little expensive but worth it. Finally, if you are considering booking the Mayfield House Hotel, don't.
Maxine
Oct 24, 2018
Denmead, United Kingdom
Enjoyed Most
The food was very good
Susan
Oct 23, 2018
Gillingham, United Kingdom
Enjoyed Most
Friendliness of the staff
Pamela
Oct 14, 2018
Frodsham, United Kingdom
Enjoyed Most
Excellent and helpful staff
Angela
Oct 13, 2018
Oswestry, United Kingdom
Enjoyed Most
Excellent position for what we had planned to do, also very good value.
Other Comments
Restaurant service a little slow at times.
Robert
Oct 13, 2018
WalsallWalsall, United Kingdom
Enjoyed Most
Quiet location, Room, breakfast and chatting to other guests.
Other Comments
Repainting the property is needed both inside and out.
Michael
Oct 12, 2018
Maidstone, United Kingdom
Enjoyed Most
very relaxing stay food very good and staff are fantastic
Other Comments
Just a personal thing but if the hotel could provide softer pillows as well as the firmer ones as not everyone likes the firmer ones
Graham
Oct 12, 2018
Chelmsford, United Kingdom
Enjoyed Most
excellent food very friendly and attentive staff
Other Comments
shabby stair carpet and our room was rather tired.had to ask both nights for heating to be put on in our room
Lesley
Oct 12, 2018
Brighton, United Kingdom
Enjoyed Most
Location
Mark
Oct 05, 2018
Epsom, United Kingdom
Enjoyed Most
Nice room located opposite reception providing easy access.
Other Comments
Friendly staff
Peter
Oct 05, 2018
Staines-upon-Thames, United Kingdom
Enjoyed Most
Location was excellent and although we only eat one evening it was lovely food and well presented. The staff are fantastic and really give you a good welcome and even made our dog feel like part of family. Only down side was it is looking a bit tired in places very clean but bathroom was a throw back to the 70’s but all fully functional.
Other Comments
Excellent staff, great food would be 4 star if bathrooms were updated. Great stay and thank you for making our dog welcome even when Travel Zio has not past on that we were bringing a dog.
Susan
Oct 03, 2018
Thetford, United Kingdom
Enjoyed Most
Super dog friendly.
Trevor
Oct 03, 2018
Pebmarsh, United Kingdom
Enjoyed Most
Clean and comfortable
Other Comments
Water pressure very poor so shower almost unusable. Toilet did not flush well. A double room should have two chairs.
Paul
Oct 01, 2018
Peterborough, United Kingdom
Enjoyed Most
Breakfast
Other Comments
Staff were exceedingly helpful and made us welcome. Good location for touring local places of interest.
Barbara
Sep 28, 2018
Newport, United Kingdom
Enjoyed Most
Friendly staff, delicious breakfast and evening meal
Lisa
Sep 24, 2018
Derby, United Kingdom
Enjoyed Most
Value for money
Other Comments
Excellent accommodation
Robert
Sep 01, 2018
SherborneSherborne, United Kingdom
Enjoyed Most
Peace and quiet
CHRISTOPHER
Aug 31, 2018
Lingfield, United Kingdom
Other Comments
Very obliging staff, nothing was too much trouble.
Ian
Aug 30, 2018
Woodstock, United Kingdom
Enjoyed Most
Location
Suresh
Aug 25, 2018
Harrow, United Kingdom
Enjoyed Most
Breakfast was excellent and staff and room was very good
Other Comments
The Hotel needed up-dating but overall an enjoyable experience and central for Cotswold area. We would definitely recommend to friends and felt we had value for money.
Carol
Aug 24, 2018
Pontypridd, United Kingdom
