The AA Hotel Guide 2019 describes the "popular" 3-star Best Western Mayfield House Hotel as having "an ideal location for exploring the many attractions that Wiltshire and the Cotswolds have to offer". The property, which is in the Avon Valley village of Crudwell, is within 15 minutes' drive of Tetbury and Malmesbury -- two of the Cotswolds' prettiest towns.
This area is home to 140 lakes; local activities include wakeboarding, sailing, cycling, fishing and horse riding. Cotswold Water Park is a 15-minute drive from the hotel. Bath and Bristol are both around 45 minutes away by car.
There are lots of walking routes in the area, including the 102-mile Cotswold Way, which is a 30-minute drive from the hotel. The White Horse Trail, a 50-minute drive away, is popular with families and dog walkers. It comprises eight smaller walks adding up to a 90-mile journey that passes eight white horses cut into the chalk hills.
According to The AA Hotel Guide 2019, guests can "relax with a drink in the comfortable lounge area, where orders are taken for the carefully prepared dinner to follow". The restaurant uses seasonal locally sourced food.
There are 28 bedrooms, including Standard and Superior (Courtyard and Gardenside rooms). Some bedrooms are on the ground floor of a cottage across from the main building. Wi-Fi is free.
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Extra beds / roll away beds
Restaurant
Pet-friendly
Services
Airport transfer (fees apply)
Bike rental
Express check-in / checkout
Laundry / dry cleaning
Room service (limited hours)
Safe in reception (fees apply)
Room amenities
Coffee / tea-making facilities
Outdoor space for some rooms
Sitting area
Flatscreen TV
Internet
Complimentary Wi-Fi throughout the hotel
Bathroom
Hair-dryer
Luxury toiletries
Bathtub or shower
Parking
Complimentary parking
Off-street parking
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible restaurant
Roll-in shower
Wheelchair accessible
Policies
Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Extra guest charges will apply as follows: £15 per night for children aged 2 and under in a baby cot. This includes breakfast. Extra beds are not available for older children and adults.
Pets: Pets are allowed on request and will be charged at £12.50 per pet per night.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Very friendly and helpful staff. Easy and comfortable atmosphere. Excellent breakfast served.
JaneFeb 04, 2019Hayling Island, United Kingdom
Enjoyed Most
Food was excellent and staff were friendly.
Other Comments
Rooms need improvement
GeniseFeb 04, 2019Bristol, United Kingdom
Other Comments
Her friendly staff. Nice atmosphere.
MoragFeb 04, 2019Bristol, United Kingdom
Enjoyed Most
nice room and good breakfast
Other Comments
low water pressure, means average shower
NEILFeb 02, 2019Burntwood, United Kingdom
Enjoyed Most
Excellent location for visiting parts of the Cotswolds that we wished to see.
Other Comments
Friendly welcoming hotel
MichaelJan 31, 2019Buckingham, United Kingdom
Enjoyed Most
Great staff and good food
JohnJan 29, 2019Camberley, United Kingdom
Enjoyed Most
Quality of food
Other Comments
Excellent food but expensive only canned drinks no draft ales rooms very dated bed was two tein pushed together and i got bit by ? Bedbugs, and ensuite very dated shower very poor boiler had to be fixed while we were there when we had complained about it being cold even staff were sayiing if they were the owners they would knock it down ! However i must say the young man in the restaurant was very nice & very professional
BevJan 28, 2019Doncaster, United Kingdom
Enjoyed Most
Clean spacious room, friendly staff and a hearty breakfast.
Other Comments
The only issue i had, which i mentioned to the receptionist on checkout, was that the shower could only offer a dribble of water which was hardly enough to have a decent shower.
royJan 28, 2019Ringwood, United Kingdom
Enjoyed Most
the attidude of the staff
Other Comments
the shower could have been a bit better
charlesJan 22, 2019Freshwater, United Kingdom
Enjoyed Most
The friendly staff
DavidJan 21, 2019Maidstone, United Kingdom
Enjoyed Most
We enjoyed the whole stay, food was excellent, our room was bright and airy, lovely and warm with a comfortable bed. What else would you want from a short break!
PatriciaJan 20, 2019Northampton, United Kingdom
Enjoyed Most
Staff
Other Comments
A little tired but great food and staff
FRANKJan 20, 2019Newton Abbot, United Kingdom
Enjoyed Most
Friendly and efficient service
DavidJan 15, 2019Brentwood, United Kingdom
Enjoyed Most
Staff
Other Comments
Very dated but very good price
lindaJan 15, 2019Beckenham, United Kingdom
Enjoyed Most
Food at evening meal was very good quality and reasonably priced.
Other Comments
Mould in rooms, poor quality of cleanliness and decoration generally. Very dated and tired.
SteveJan 14, 2019Merthyr Tydfil, United Kingdom
Enjoyed Most
Staff and food
Other Comments
There was a very musty smell throughout the hotel and our room
JaquelineJan 13, 2019Bridgnorth, United Kingdom
Enjoyed Most
Staff are very pleasant and helpful
JohnJan 12, 2019Wolverhampton, United Kingdom
Enjoyed Most
Heating was good staff great .
Other Comments
Superior rooms we don't think it was.
Shower totally useless in room 4 not enough pressure to Wash Shower gel off ,
Gave us the use of a electric shower in room 6 not much better.
Francis KeithJan 10, 2019Telford, United Kingdom
Enjoyed Most
The staff were amazing
Other Comments
The Hotel was a little bit dated but perfectly comfortable
MarkNov 26, 2018Leigh-on-Sea, United Kingdom
Enjoyed Most
Nice small hotel.
Other Comments
Water pressure in the shower not very good.
Can hear some noise from adjacent rooms, walls it very thick.
LindaNov 16, 2018Bexhill-on-Sea, United Kingdom
Enjoyed Most
On arrival the hotel looked very dated and we were apprehensive but the rooms were clean and comfortable the staff were great and the breakfasts were very good. You could not fault value for money
BarbaraNov 15, 2018Benfleet, United Kingdom
Enjoyed Most
Food in restaurant very nice
Other Comments
Our room was very dated, needed a refurb. Breakfast on Sunday only grapefruit , stated prunes and apricots. The buffet breakfast could have more selection.
SueNov 13, 2018Basildon, United Kingdom
Enjoyed Most
The friendly welcome and local knowledge shared by the owner, the lovely bottle of red wine included in the price and the fabulous food.
Other Comments
Whilst on the surface, this hotel may look a little tired, it really didn't have any impact on our stay. The room (a superior that we paid an additional GBP10 per night to upgrade to) was quite large with dual aspect windows and the en-suite was enormous. The hotel was very well heated too and the bed was very comfortable after a hard day sightseeing. The most pleasing thing about the hotel was that on the walk from the car park to reception, you have to walk past the kitchen and can see in. We had a little snoop to check it out and it was so clean and well organised, we decided to have dinner there that night. That was not a bad decision as the food was delicious and the portions very large with home made bread as well. The cooked breakfast was great too. It was definitely worth the GBP60 per room per night and we look forward to staying there again.
claireJan 07, 2019Maidenhead, United Kingdom
Enjoyed Most
Relaxing friendly atmosphere
Other Comments
Lovely place a little dated in room we had but for the money very nice and staff all brilliant.
AdrianJan 06, 2019Ware, United Kingdom
Enjoyed Most
Very friendly staff. Disappointed initially with our room as it was like a box and very tired looking. However when we enquired whether there was another room available, the lady upgraded us to a lovely comfortable room.
The breakfast was super. Catered for vegetarian and gluten free.
Staff were very friendly.
The hotel was in a good position to visit some great places.
Other Comments
Very good value for money. However, the evening meal was very expensive. £17 for a vegetarian gnocchi so we ate out second evening.
JaneJan 05, 2019Eastleigh, United Kingdom
Enjoyed Most
Friendly staff. Great food.
Other Comments
We had a lovely stay for my birthday. The staff are very friendly and welcoming. Breakfast was great with fantastic choice and all cooked to order. Dinner was very good with good choices and all cooked to order and well presented. Our only criticism is that the rooms are dated but we didn’t spend much time there so weren’t bothered. Our deal was excellent value for money
JaniceJan 05, 2019Chatteris, United Kingdom
Enjoyed Most
Great value for money
Other Comments
Lovely village
StevenJan 04, 2019Northampton, United Kingdom
Other Comments
Excellent food. Friendly staff
JeanDec 25, 2018Hull, United Kingdom
Enjoyed Most
Staff were nice and worked hard. Good breakfast.
Other Comments
Room was poor, old and dated. Poor noise insulation between rooms. Building needs TLC.
leeDec 25, 2018Wolverhampton, United Kingdom
Other Comments
Need to get some decent beer behind the bar
steveDec 17, 2018Birmingham, United Kingdom
Enjoyed Most
Room was large and clean
PaulDec 16, 2018Swansea, United Kingdom
Enjoyed Most
Very helpful and welcoming staff. Comfortable room and good menu. Excellent food and wine.
philipDec 16, 2018Swansea, United Kingdom
Enjoyed Most
Warm throughout the hotel. Plenty of car parking space.
Other Comments
Disappointed with the bottle of wine presented on arrival. Probably best to use in cooking.
davidDec 16, 2018Gillingham, United Kingdom
Enjoyed Most
Very friendly staff, pleasant and very clean room with excellent breakfast and value for money!
LaurenceDec 10, 2018Bedford, United Kingdom
Enjoyed Most
The food & service were exceptional...
Other Comments
Thoroughly enjoyed our stay, well done.
ColinDec 10, 2018Cardiff, United Kingdom
Enjoyed Most
The staff were brilliant! The Travelzoo offer was a really good deal.
AnnDec 07, 2018Bere Regis, United Kingdom
Enjoyed Most
Cleanliness and general helpfulness of staff
omkarDec 07, 2018Slough, United Kingdom
Enjoyed Most
The amazing welcome, feeling of calm and relaxation, and above all, the wonderful care that all the staff showed towards their guests
Other Comments
From the minute we walked through the door to the day we left, we felt at home.
KennethNov 28, 2018Worthing, United Kingdom
Enjoyed Most
We were a party of 7 returning for the 2nd time, 3rd for some of us. It's location is great giving access to so many of the delightful tourist towns and villages.
We were made very welcome by the whole team and nothing was too much trouble. Fab food both at breakfast and dinner time in the relaxed atmosphere of the dining room. The wine offer was very welcome too!
Other Comments
Sian went above and beyond making us feel very welcome and providing us with some much needed refreshments that we could not obtain in the pub 'next door'!
Ellie managed to keep on top of our expenditure and Frank (I think!) managed to keep up with the whisky connoisseurs the other side of the bar! Other staff were great but unable to name you all individually - sorry!
I am 100% sure we will be back - THANK YOU for a fab stay. xx
PaulineNov 12, 2018Umberleigh, United Kingdom
Enjoyed Most
Good food and friendly staff
Other Comments
Hotel is tired, cleanliness in bathroom poor.
ChristinaNov 11, 2018Gravesend, United Kingdom
Enjoyed Most
Great location. Great service.
JanetNov 10, 2018Mirfield, United Kingdom
Enjoyed Most
A welcome arrival and able to choose red or white included wine which could be taken with your evening meal. Near to attractions we wished to visit
Other Comments
Not enough pressure and pulsating shower. Did report this but no difference. Expected food to be better as had read good comments
TerenceNov 09, 2018London, United Kingdom
Enjoyed Most
Friendliness of ALL the staff
LesleyNov 07, 2018Alloa, United Kingdom
Enjoyed Most
Relaxing atmosphere. Enjoyed the food served at breakfast and dinner. Staff were extremely friendly and keen to offer excellent service.
Other Comments
When we booked we thought we were staying in Malmesbury only to find that the hotel was in a village approximately five miles north. Not a problem in the end as we had a car.
AlanNov 07, 2018Teddington, United Kingdom
Enjoyed Most
Staff were very friendly and helpful.
Other Comments
The hotel looked tired, and the hotel room was certainly not a superior room as expected. The shower in the bathroom took a long time to get hot, and was just a trickle of water - very poor for a ‘superior’ room!
EddieNov 05, 2018Ipswich, United Kingdom
Enjoyed Most
Quiet place to relax
Other Comments
I booked a superior room, but I don't think it was of that quality, standard room yes.
BrianNov 04, 2018Aylesbury, United Kingdom
Other Comments
Disappointed that the shower in a superior rooms was barely a dribble, and made showering very difficult. We thought that the food was a little over priced, especially the fish and chips.
AlanNov 02, 2018Gillingham, United Kingdom
Enjoyed Most
just a good place for a few days away
davidNov 01, 2018Winscombe, United Kingdom
Enjoyed Most
Food
Other Comments
Room in need of upgrading. Showerflow inconsistant.
WayneOct 31, 2018Swansea, United Kingdom
Enjoyed Most
the food and the room
the food was of high standard and the room was clean
Other Comments
for a dog friendly hotel this is one of the best with been too
ColinOct 31, 2018Grays, United Kingdom
Enjoyed Most
Being with friends
Other Comments
Rooms ok but could do with some updating
LindsayOct 30, 2018Sutton Coldfield, United Kingdom
Enjoyed Most
All the staff were very friendly and helpful. The breakfasts were VERY good and having a few dietary concerns the restaurant staff were very accommodating
Other Comments
It was nice to be out of the hustle and bustle of busy towns, cities and touristy villages. Our room was in a cottage adjacent to the main building. Room was large and bathroom had bath and shower. Bed was large and comfortable. Only a small point - a corner of the room had a large mouldy spot which smelt a bit on the first night but with the heating on didn't have this smell on the 2nd night.
sherrieOct 28, 2018Crowthorne, United Kingdom
Enjoyed Most
Very comfortable bed and friendly staff.
Other Comments
Room was clean but tired and no heating in the room, radiator broken. Food in restaurant expensive but lacked choice.
T JOct 28, 2018Uckfield, United Kingdom
Other Comments
Very good value for money on Travelzoo deal. Excellent breakfast an£ helpful staff.
MichaelOct 27, 2018Builth Wells, United Kingdom
Enjoyed Most
Location for touring. Breakfast s
Other Comments
All a little bit tired and stuck in the seventies. Waiting staff harassed. Long wait for dinner seating although time pre booked and food was poor... although breakfasts were excellent.
PatriciaOct 27, 2018Ludlow, United Kingdom
Enjoyed Most
Very relaxing atmosphere
RachelOct 26, 2018Reading, United Kingdom
Enjoyed Most
Staff were very friendly and helpful on our late arrival and at breakfast. No vegetarian offering for the bacon sausage and black pudding at breakfast, but lovely waitress arranged for sausages on our second day. Food was of good quality, well presented and cooked well.
Other Comments
Room, corridor and stairs all very dingy and cramped. Room did not appear to have been refurbished since the 1970s or 80s although it did have a new carpet. Bathroom was extremely cramped and with a mismatched suite - cream sink and loo, white shower tray and loo seat! Found a foreign body on the loo on arrival. Although the room was not otherwise dirty, the gloomy aspect and shabby decor / furniture made it appear so. No vegetarian main course on the sample dinner menu in reception, so we ate elsewhere in the evening.
JanetOct 26, 2018Chester, United Kingdom
Enjoyed Most
Nice garden.
Other Comments
The welcome on arrival left something to be desired but was acceptable. what was not acceptable was the promotional offer of a pizza cooked in the wood burning pizza oven in the hotel garden for £10 each. Looked good, so we booked but, when we went to eat, we were told that the oven had not been lit as we were the only customer and we would be served pizzas cooked in the kitchen. When these arrived they were oddly shaped , very thin with not much topping. When tasted, the nearest description would be dry cardboard! Both were sent back to the kitchen and we ordered a different dish which was very good. However, when we came to pay the bill, £20 for the rejected pizzas was being charged in addition to the alternate meal. Naturally, we protested and the item was removed without delay. However, a man who was working on a computer in the reception area, I assumed he was the manager, began to argue that the pizzas had been enjoyed by other customers in a quite aggressive manner. As there were no other customers in the dining room when we rejected the pizzas this did seem a futile argument which we ignored! This was the only meal we had in the hotel, except breakfast which was excellent. Anyone staying at the Best Western Mayfield House Hotel should avoid the pizza offer. A short walk away is the Potting Shed restaurant which is excellent in terms of ambience, service and food although it is a little expensive but worth it. Finally, if you are considering booking the Mayfield House Hotel, don't.
MaxineOct 24, 2018Denmead, United Kingdom
Enjoyed Most
The food was very good
SusanOct 23, 2018Gillingham, United Kingdom
Enjoyed Most
Friendliness of the staff
PamelaOct 14, 2018Frodsham, United Kingdom
Enjoyed Most
Excellent and helpful staff
AngelaOct 13, 2018Oswestry, United Kingdom
Enjoyed Most
Excellent position for what we had planned to do, also very good value.
Other Comments
Restaurant service a little slow at times.
RobertOct 13, 2018WalsallWalsall, United Kingdom
Enjoyed Most
Quiet location, Room, breakfast and chatting to other guests.
Other Comments
Repainting the property is needed both inside and out.
MichaelOct 12, 2018Maidstone, United Kingdom
Enjoyed Most
very relaxing stay food very good and staff are fantastic
Other Comments
Just a personal thing but if the hotel could provide softer pillows as well as the firmer ones as not everyone likes the firmer ones
GrahamOct 12, 2018Chelmsford, United Kingdom
Enjoyed Most
excellent food very friendly and attentive staff
Other Comments
shabby stair carpet and our room was rather tired.had to ask both nights for heating to be put on in our room
LesleyOct 12, 2018Brighton, United Kingdom
Enjoyed Most
Location
MarkOct 05, 2018Epsom, United Kingdom
Enjoyed Most
Nice room located opposite reception providing easy access.
Other Comments
Friendly staff
PeterOct 05, 2018Staines-upon-Thames, United Kingdom
Enjoyed Most
Location was excellent and although we only eat one evening it was lovely food and well presented. The staff are fantastic and really give you a good welcome and even made our dog feel like part of family. Only down side was it is looking a bit tired in places very clean but bathroom was a throw back to the 70’s but all fully functional.
Other Comments
Excellent staff, great food would be 4 star if bathrooms were updated. Great stay and thank you for making our dog welcome even when Travel Zio has not past on that we were bringing a dog.
SusanOct 03, 2018Thetford, United Kingdom
Enjoyed Most
Super dog friendly.
TrevorOct 03, 2018Pebmarsh, United Kingdom
Enjoyed Most
Clean and comfortable
Other Comments
Water pressure very poor so shower almost unusable. Toilet did not flush well. A double room should have two chairs.
PaulOct 01, 2018Peterborough, United Kingdom
Enjoyed Most
Breakfast
Other Comments
Staff were exceedingly helpful and made us welcome. Good location for touring local places of interest.
BarbaraSep 28, 2018Newport, United Kingdom
Enjoyed Most
Friendly staff, delicious breakfast and evening meal
LisaSep 24, 2018Derby, United Kingdom
Enjoyed Most
Friendly, helpful staff
KennethSep 22, 2018Redhill, United Kingdom
Enjoyed Most
Staff where very genuine and friendly. Food was very good with ample portions, rooms where clean and spacious
Other Comments
Very nice hotel with helpful staff . The location is a little remote but ideal if you just want to get away from it all.
DerekSep 15, 2018Hove, United Kingdom
Enjoyed Most
Very comfortable and friendly - in a good position to explore Wiltshire and Gloucestershire
JanSep 08, 2018Brentford, United Kingdom
Other Comments
Food a bit steep
MichaelSep 06, 2018Northampton, United Kingdom
Enjoyed Most
Food is fabulous, served in pleasant surroundings by very competent staff. L9vely gardens great rooms extremely clean and tidy.
Other Comments
Sain was very helpful wether in Receprion, serving in the bar or advising on the local area a great asset to a lovely hotel.
OliverSep 05, 2018Littlehampton, United Kingdom
Enjoyed Most
Very helpful staff.
GarySep 03, 2018Shefford, United Kingdom
Enjoyed Most
It was in a very good location for day trips.
Other Comments
The Hotel is very tired and in need of a refurbishment. The bathrooms are very old and need up grading. Carpet on stairs thread bare in places. Assistant manager was really friendly and is so dedicated to Hotel I feel she needs a special mention.
TrudieSep 02, 2018Nottingham, United Kingdom
Enjoyed Most
Value for money
Other Comments
Excellent accommodation
RobertSep 01, 2018SherborneSherborne, United Kingdom
Enjoyed Most
Peace and quiet
CHRISTOPHERAug 31, 2018Lingfield, United Kingdom
Other Comments
Very obliging staff, nothing was too much trouble.
IanAug 30, 2018Woodstock, United Kingdom
Enjoyed Most
Location
SureshAug 25, 2018Harrow, United Kingdom
Enjoyed Most
Breakfast was excellent and staff and room was very good
Other Comments
The Hotel needed up-dating but overall an enjoyable experience and central for Cotswold area. We would definitely recommend to friends and felt we had value for money.
