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The Quay Hotel & Spa

Travelzoo Staff

Why We Love It

  • This contemporary 4-star spa hotel has a "stunning position"
    (The AA Hotel Guide 2017) on the banks of the Conwy Estuary
  • You can see Conwy Castle from the AA-Rosette-awarded restaurant
  • The popular seaside town of Llandudno is a 10-minute drive away

Enjoyed This
(61 Member Ratings)
"The staff were fantastic and couldn't do enough for you."
Nov 19, 2017
Burnley, United Kingdom

Map & Directions

The hotel is off the A546. Parking is free. Llandudno Junction railway station is a 5-minute drive; change at Crewe for services to London Euston, and at Chester for trains to Manchester Piccadilly and Liverpool.

Rooms & Rates

Check Rates


Perched on the Deganwy Quay, near Llandudno, this spa hotel is "well-placed for a little bit of luxury," says The Daily Telegraph.

The Victorian seaside town of Llandudno and the historic town of Conwy, home to the smallest house in Britain, are both less than 10 minutes' drive from the hotel. You can watch a show or a West End musical at Venue Cymru in Llandudno, and the Little Orme headland is great for hiking. You can catch the cable-driven tramway to the top of the Great Orme --- the larger headland at the other end of the bay -- for panoramic views of the coastline. Snowdonia National Park is less than 15 minutes' drive away.

The hotel's Marina Restaurant has views of the Conwy Mountains, the estuary and Conwy Castle, a UNESCO World Heritage Site. This AA-Rosette-awarded restaurant uses local produce such as Anglesey scallops, fresh salmon from Llandudno and locally farmed beef and lamb. There's also a selection of bottled Welsh ales from the Great Orme Brewery.

Classic Rooms have courtyard or marina views. Superior Rooms offer views across the marina, or are courtyard-facing with partial views of the river. Most have private balconies.

Leisure facilities include a spa, an indoor heated pool, a sauna, a steam room and a gym. Wi-Fi is free.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Nightlife / entertainment
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Laundry / dry cleaning
  • Safe in reception

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathrobes
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 11am.

Children and additional guests: Infant's cot/crib available on request: £15 per night for children aged 4 and under. There is no extra bed available. Please use the Special Request field on the checkout page to request a cot/crib and confirm the age of the child.

Pets: Pets are allowed on request and will be charged at £25 per night on checkout.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

Enjoyed This
(61 Member Ratings)
Ratings & reviews reflect verified member feedback for Deganwy Quay Ltd t/a The Quay Hotel over the past 15 months.
4.5 Ambiance
4.7 Location
4.6 Rooms
4.6 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
The staff were fantastic and couldn't do enough for you.
david Nov 19, 2017 Burnley, United Kingdom
Enjoyed Most
Beverley Nov 18, 2017 Welshpool, United Kingdom
Enjoyed Most
The spectacular view from the hotel and the delicious food.
Other Comments
The food was quite expensive for dinner, so we only has dinner on the first night but the staff anc service was excellenr. We really enjoyed the Quay Notes too!
Julie Nov 13, 2017 Solihull, United Kingdom
Other Comments
The only issue was that the shower was scalding hot - it appears there was a problem with the cold water flow
Dennis Nov 13, 2017 Bolton, United Kingdom
Enjoyed Most
The spa
Other Comments
Although there is WiFi throughout the hotel, our room was at an extreme end and we were unable to get it in the room although it was promised.
Ruth Nov 12, 2017 Caernarfon, United Kingdom
Enjoyed Most
Felt quite luxurious. Spa was great and food was delicious.
DIANE Nov 12, 2017 HuddersfieldHuddersfield, United Kingdom
Enjoyed Most
Excellent food
David Nov 11, 2017 Bromsgrove, United Kingdom
Enjoyed Most
Relaxed ambience, excellent food and wine, very friendly staff, spa and pool. Quality of towels and bedding very good.
Other Comments
We feel the rooms are dated and could benefit from refurbishment.
Carole Nov 11, 2017 Frodsham, United Kingdom
Enjoyed Most
OK, I did not go, my wife and daughter did. They were still smiling when they got home. Staff made it relaxing and "special", I am told. Spa and treatments excellent.
Other Comments
Generally excellent, but staff made it even better. Looking to go myself now.
John Nov 11, 2017 Oswestry, United Kingdom
Enjoyed Most
Location, modern rooms
Jillian Nov 08, 2017 Stoke on trent, United Kingdom

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