The hotel is a 2-minute walk from Lancaster Gate Tube station, which is on the Central line. Queensway and Marble Arch stations are one stop away. Paddington Station is a 10-minute walk or less than a 5-minute taxi ride away.
With some of the capital's top attractions on its doorstep, the 4-star Corus Hotel Hyde Park is a great base for a London city break.
We have stayed at this hotel -- the location is hard to beat. It's set within a 200-year-old Grade II-listed Georgian building, next to Lancaster Gate Underground station, which is on the Central line. Paddington Station and Kensington Palace are less than 10 minutes' and 15 minutes' walk, respectively.
Cross the main road to stroll around Hyde Park or explore the West End. Oxford Street, Knightsbridge, Notting Hill and Shepherd's Bush are all easy to get to from the hotel by bus or tube.
Hyde Park Grill is set in the conservatory overlooking Hyde Park and serves a seasonal European menu and Malaysian cuisine, created by the Malaysian head chef.
All rooms are modern and have free Wi-Fi. Buffet breakfast is usually served upstairs in the restaurant, but it is also served in the downstairs restaurant when the hotel is busy.
Amenities
General
Bar
Newspaper / magazines
Gym / fitness center
Restaurant
No pets allowed
Services
24-hour front desk
24-hour room service
Airport transfer (fees apply)
Concierge service
Currency exchange / ATM
Express check-in / checkout
Laundry / dry cleaning
Room service (limited hours)
Safe in reception (fees apply)
Business center
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Iron and ironing board
Safe
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
High-Speed Wi-Fi (fees apply)
Bathroom
Hair-dryer
Bathtub (in some rooms)
Accessibility
Accessible meeting room
Accessible path of travel
Accessible restaurant
Roll-in shower
Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in: Standard Time is 2pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: No extra bed available.
Pets: No pets allowed.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(211 Member Ratings)
Ratings & reviews reflect verified member feedback for Corus Hotel Hyde Park over the past 15 months.
amazing location we were upgraded -very nice thank you room had everything
WendyJun 30, 2018Littlehampton, United Kingdom
Other Comments
Staff knew nothing about the offer from TravelZoo. The booking did not contain any of the offer.
IanJun 16, 2018Abingdon, United Kingdom
Other Comments
We enjoyed our stay at the Corus Hotel a bit of a disappointment was the size of the TV which was on the small side also the reception was very poor with the TV picture kept disappearing.
MaryJun 24, 2018Glasgow, United Kingdom
Other Comments
We did have a problem on our first night there. As we were preparing for bed, just before midnight, all the lights, TV etc in our room went out. We had to phone downstairs for help, they took a while to answer, then the night manager (i assume) couldn't deal with it and had to send for a maintenance man. This was all resolved in about 40 minutes, but was rather a nuisance.
MaryJun 22, 2018Derby, United Kingdom
Enjoyed Most
Tube station nearby..walking in Hyde park and Kensington gardens...Very friendly and helpful staff.
Other Comments
I think the wine was an oversight because it was mentioned on check in...it was soon rectified once mentioned....I hope you have another offer to this hotel
DianaJun 14, 2018Ilchester, United Kingdom
Enjoyed Most
The location was perfect. The hotel food was good, but felt the furniture was a bit tired. Nevertheless it was clean and we would definitely use this hotel again. Definitely value for money
JohnMay 27, 2018Reading, United Kingdom
Enjoyed Most
Perfect location.
TeresaMay 09, 2018Vista, CA, USA
Enjoyed Most
The location and the breakfasts and helpful staff
Other Comments
I was aware that the std twin rooms are VERY small, so I sent an email asking reservations to afford us a spacious room with easy access. We were allocated a very small unsuitable room despite my request being noted. First two options were no good either but thankfully the receptionist together with the manager eventually gave us a suite at no extra price. The water pressure is very poor in room1030, however the suite is marvellous and we really appreciated the much needed swap. If I consider the Corus again, I would enquire about an exec twin rm, definitely not a standard twin
HazelJun 03, 2018Ormskirk, United Kingdom
Enjoyed Most
Good location and price ok, breakfast was nice
Other Comments
Room very small and tired. Mattress poor quality. Hall way smelt stale - not standard of four star hotel
LauraMay 04, 2018Edinburgh, United Kingdom
Enjoyed Most
A nice room and good breakfast.
DawnJun 04, 2018Worthing, United Kingdom
Enjoyed Most
Lovely hotel in a wonderful location. Very helpful staff and a superb breakfast!
DeniseApr 28, 2018HungerfordHungerford, United Kingdom
Enjoyed Most
Near everything including tube, Park and pubs.
StevenMay 11, 2018Felixstowe, United Kingdom
Enjoyed Most
Location and ease of transport
MargaretJun 11, 2018Bangor, United Kingdom
Enjoyed Most
So near to the underground, bus stops, lovely breakfast and friendly staff.
PaulineMar 03, 2018Colchester, United Kingdom
Enjoyed Most
Location
Other Comments
Room was in need of refurbishment as was bathroom. Would book a premier inn hotel next time we visit London
MarieApr 27, 2018Hessle, United Kingdom
Enjoyed Most
Location
Other Comments
Room was a little small and double bed was against wall so had to climb over each other if you wanted to get out. Not ideal but considering deal maybe this was why
AngelaMar 28, 2018Liverpool, United Kingdom
Enjoyed Most
Location, the hotel, the breakfast, the staff
Other Comments
We booked a standard room which was good value but far,far too small and only one side to get out of bed. Wish we had upgraded. Finally did not agree with the bar automatically adding 10% gratuity to their bills. Especially when idid all the work.That said really liked the hotel , good service , polite and friendly
JulianApr 23, 2018Leighton Buzzard, United Kingdom
Enjoyed Most
Location was good.
Other Comments
Although we asked several times for the wine , it arrived too late and was hot. Which was a shame. Additionally no ventilation in the room, reception unhelpful.
nikkiApr 23, 2018Leatherhead, United Kingdom
Enjoyed Most
Comfortable. Convenient.
Other Comments
Great hotel and great location.
carolineMar 14, 2018Falmouth, United Kingdom
Enjoyed Most
A cute and spacious room!
Other Comments
Beds are pretty uncomfortable. Otherwise we had a great stay!
michiMar 20, 2018Seattle, WA, USA
Enjoyed Most
Location,
PaulApr 15, 2018Workington, United Kingdom
Enjoyed Most
The position of the hotel was particularly good for us
Other Comments
I had to find a waiter to ask & wait for a gluten free alternative cereal at breakfast, there was no gluten free bread. The bar prices were very expensive, I was charged a gratuity on a round of drinks even though I was at the bar myself & not served at a table
BarryMar 24, 2018Saxmundham, United Kingdom
Enjoyed Most
Spotlessly clean. Good breakfast
Other Comments
Rooms small. Bathroom not to a standard I would have expected for a 4* hotel.
MR PHILLIP AApr 01, 2018Saint Ives, United Kingdom
Enjoyed Most
Breakfast
RanwinderApr 09, 2018Dartford, United Kingdom
Enjoyed Most
The breakfast was very good, and the staff friendly and helpful.
Other Comments
The ventilation in the bathroom was poor, or actually non existent! Everything else in the room was very nice.
SarahMar 01, 2018Sherborne, United Kingdom
Enjoyed Most
The breakfast.
Other Comments
I had to ask for the room upgrade - even though the room was available when I checked in I had to return to reception to ask for a larger room (the original allocated was very small and basically pokey).
TinaMar 27, 2018Sittingbourne, United Kingdom
Enjoyed Most
The staff were really helpful and polite - especially the lady who booked us in on reception. She looked for a room upgrade without me asking and we were able to check in an hour early. We could also leave our case at concierge for no extra cost.
Other Comments
really enjoyable stay. Twin room was small but really well equipped - a proper coffee machine, chocs and fluffy bathrobes - we felt very spoilt! The breakfast was lovely - lots of choice with some extras that you don't usually get. Fresh bread loaves, lots of pastries, even curry and rice if you fancied it!
RachelMar 21, 2018Newcastle upon Tyne, United Kingdom
Enjoyed Most
Breakfast good. Location great.
Other Comments
Rooms were tired. Shower didn’t work properly. Had to ask for room upgrade as the original room was ridiculously small and dingy. Hotel is tired.
ChrisMar 03, 2018Keighley, United Kingdom
Enjoyed Most
The location was fantastic. Getting around was easy with the tube station yards away.
Other Comments
Fabulous building the bathroom could do with updating, shower very small.
WilmaApr 23, 2018Peterborough, United Kingdom
Enjoyed Most
Location
amandaDec 21, 2017farnham, United Kingdom
Enjoyed Most
Location was good
Other Comments
Breakfast . Everything had run out at 9.30 despite breakfast being til 10.30 . Had to wait for plates and glasses , sausages and fruit juice!
YvonneDec 04, 2017Scunthorpe, United Kingdom
Enjoyed Most
Location
Other Comments
Room small but very clean & recently refurbished.
PaulOct 30, 2017Havant, United Kingdom
Enjoyed Most
Have stayed previous at the Corus Hyde Park. Good location
Other Comments
Had a very pleasant stay and the staff as always were very good and helpful. However, I would like to make one point regarding the breakfast as was not as good as it has been in the past. We had to go to the downstairs part of the restaurant as very busy upstairs. Didn't appear to be many staff around and most of the breakfast items were not replenished and we had to keep asking. Hot food was not hot! I ended up going back upstairs to get some pastries as baskets downstairs were completely empty for a long period of time. No juice. Only staff available seemed to be just walking around offering coffee. Tables were not being cleared and guests were actually clearing themselves in order to sit down. Not a great experience I am afraid. I am back again this coming weekend and hope that it is better.
TonyNov 20, 2017St Albans, United Kingdom
Enjoyed Most
We had a very nice welcome from reception and this time a nice and quiet room out back.
All requests were met with a smile and breakfast staff very pleasant.
Other Comments
Bathroom was quite tiny and lighting very dim in bedroom.
The hairdryer was placed under the unit which made using it quiet difficult.
VeronicaNov 26, 2017Dover, United Kingdom
Enjoyed Most
Our booking included the breakfast each morning. It was amazing and a great way to start each morning!
Other Comments
Overall it is a great hotel in a great location. The staff was very helpful and I would totally rebook at this hotel!
AnnieNov 18, 2017Riverton, UT, USA
Enjoyed Most
Great location. Lovely hotel. Excellent breakfast. Friendly staff. Room upgrade to executive makes a big difference.
Other Comments
Only negative was a shower that had poor water pressure and a low angled ceiling.
carolineDec 14, 2017Falmouth, United Kingdom
Enjoyed Most
Lovely room on tenth floor. Wonderful location
SUSANOct 22, 2017Southsea, United Kingdom
Enjoyed Most
The breakfast.
Other Comments
The room was very small, a lot smaller than we expected, we have stayed at a few hotels in London where the rooms have been much bigger.
PaulineJan 01, 2018Stoke-on-Trent, United Kingdom
Enjoyed Most
Location
Other Comments
Great if going to winter wonderland
NatalieDec 03, 2017Stoke-on-Trent, United Kingdom
Enjoyed Most
The service was good as was the lady on check in who upgraded us to a nice Executive Suite on the 9th floor
Other Comments
The hotel needs a refurbish and smarting up with a lick of paint and many of the standard rooms need to be overhauled this would promote this hotel and merit the price being paid.
AndrewOct 17, 2017Caldicot, United Kingdom
Enjoyed Most
The location of the hotel is excellent and the staff were very helpful.
Other Comments
Ref2317269 I have detailed my issues and disappointment with your agent Daragh who is dealing with my complaint.
GlynisNov 15, 2017Larne, United Kingdom
Enjoyed Most
The atmosphere and the helpful staff
Other Comments
Very helpful staff and friendly atmosphere in the hotel.
daveNov 10, 2017Leigh-on-Sea, United Kingdom
Enjoyed Most
Location and quiet room away from lifts too.
ElizabethDec 13, 2017LittlehamptonEast Preston, United Kingdom
Enjoyed Most
Location
Other Comments
I was unwell on sunday evening, and checking out on monday morning. The hotel staff were very sympathetic towards my predicament and let me stay in my room until the very last moment. Thank you.
MarianNov 12, 2017Penmorfa, United Kingdom
Enjoyed Most
Location
KathrynNov 08, 2017Alcester, United Kingdom
Enjoyed Most
Location. Few steps from the tube station.
Other Comments
Not a wide range of restaurants in walking distance
Cle-AnnOct 20, 2017St. Georges, Bermuda
Enjoyed Most
Afternoon Tea
Other Comments
Staff excellent however rooms are small and cold and the executive roomsa re more like normal hotel rooms. Standard are embarrassing
davidDec 19, 2017Saffron Walden, United Kingdom
Enjoyed Most
Great location and reasonable rate, very good breakfast and staff very helpful.
Other Comments
The room and the uncomfortable bed. Noisy outside the bedroom window, some sort of air condition unit, so noisy thru the night.
ChoonNov 11, 2017Leicester, United Kingdom
Enjoyed Most
It's llocation is excellent & the staff are helpful & friendly.
GERARDADec 08, 2017Omagh, United Kingdom
Enjoyed Most
Location was superb, foyer was lovely, staff were friendly and helpful, breakfast was good.
Other Comments
The room was a great disappointment to us. When we first saw it we were both upset and my daughter was almost in tears. It was advertised on Travelzoo as a luxury hotel and, as our first impression of the hotel foyer was luxurious, we expected to be given a luxurious room but the one we were given was well below Premier Inn Standard. It was very dark and dingy (we had to keep the lights on even in the daytime), there was no view whatsoever, we looked out over a kitchen alleyway with kitchen fans going all night (we couldn't even open the window because of kitchen smells), the bathroom was poor, bath enamel was badly damaged, bath seal stained, staining on bathroom floor, bedroom carpet was faded, door badly scratched etc I was going to ask for an upgrade but a notice in the foyer had said there was a charge for this and I felt I had paid a fair price already. Also, as it was my daughter's birthday I did not want to upset her any further by complaining. I feel Travelzoo should vet their hotels more carefully so your hotel descriptions are fully accurate to stop people being disappointed in this way. This experience has made me wary of using your service in future.
J CNov 11, 2017Falkirk, United Kingdom
Other Comments
The room was in need of refurbishment and was overlooking the back with constant noise from air conditioning units 24 / 7 . Musty smell in bathroom
geriDec 03, 2017Hockley, United Kingdom
Enjoyed Most
Location
Other Comments
Great location for Tube and Hyde Park
ChazNov 18, 2017Oswestry, United Kingdom
Enjoyed Most
Location, Breakfast,
Other Comments
Bottle of water in room would have been nice, but otherwise cannot fault
ValNov 17, 2017Callington Cornwall, United Kingdom
Enjoyed Most
Staff very friendly and efficient. Breakfast was so good with chef cooking fresh omelettes and other options.
Other Comments
Room was rougher small and bit claustrophobic as only small window, other then that very comfortable.
PENNYNov 06, 2017Bexleyheath, United Kingdom
Enjoyed Most
It was near the tube and Hyde Park
Other Comments
They said the upgrade was for my birthday which I knew it wasn't. The upgrade was meant to be to 'business room', they don't have business rooms. On returning to the desk a different receptionist checked and said we had been upgraded. We were in a standard room which had been 'recently decorated'. It is small, smaller than you would get at an old fashioned travel lodge or premier inn.
Ann-LouiseJan 02, 2018Minehead, United Kingdom
Enjoyed Most
Proximity to the tube station was good.
Other Comments
Room was very small and above a loading area so awoken at 6am both days by wagon deliveries. Staff were not very helpful when our room key stopped working the second day and said we must have put it with our phone.
HelenDec 04, 2017Scarborough, United Kingdom
Enjoyed Most
Location
Other Comments
It was very convenient for the tube and walking to Oxford St. The room was small but adequate. The breakfast very good.
audreyDec 19, 2017North Berwick, United Kingdom
Enjoyed Most
Location, location, location. Excellent breakfast, very friendly and efficient staff
Other Comments
Standard room was small, wet room didn't run off and remained wet for many hours after use.
DavidOct 16, 2017Edinburgh, United Kingdom
Other Comments
Very small bedroom but ok for one night.
MelOct 29, 2017Colchester, United Kingdom
Enjoyed Most
Good location re Hyde Park and local restaurants
MelOct 29, 2017Colchester, United Kingdom
Enjoyed Most
Great location - very nice upgrade room.
MelOct 29, 2017Colchester, United Kingdom
Enjoyed Most
Nice location
jillJun 01, 2017Diss, United Kingdom
Enjoyed Most
Well looked after. Breakfast excellent as was the chef.
Other Comments
Bit of a problem with room key programming, that was all. Love the hotel.
RobertSep 19, 2017North Walsham, United Kingdom
Enjoyed Most
The aircon! Very welcome on one of the rare warm summer days we get!
Other Comments
The room in general was very good. It was slightly small, but well designed with luggage storage at the front of the bed and a great bathroom/wet room. The breakfast was varied, tasty and well stocked. The location is very good for exploring London, and overall it was a great stay and I would happily choose to book again.
MartinJul 18, 2017Peterborough, United Kingdom
Enjoyed Most
Friendly, courtesy and helpful staff.
Other Comments
Nothing was too much effort
WendyAug 04, 2017Milton Keynes, United Kingdom
Enjoyed Most
Wonderful customer service as always.
RichardJul 18, 2017Portsmouth, United Kingdom
Enjoyed Most
Drinking our 'free' bottle of wine in our 'upgraded room'!
Other Comments
Superb location, friendly and polite check-in staff, an excellent choice, particularly with the extra Travelzoo benefits!
JulieJun 27, 2017Sidmouth, United Kingdom
Enjoyed Most
Location
Other Comments
Room- extremely small and worn. Was size of a single room with a double bed pushed into the corner against the wall. Bathroom was the size of a cupboard!
DebraAug 07, 2017Rugby, United Kingdom
Enjoyed Most
The location was brilliant, hotel was lovely and the staff were extremely friendly and very accommodating.
BeckyMay 15, 2017Chester, United Kingdom
Enjoyed Most
Yes we like the hotel and it's positioning we have been before and enjoyed it
Other Comments
All the benefits of being a travelzoo member were not available as we had booked 2 rooms we would have expected to at least one room upgrade and one early check in no wine was a given either as promised had to more or less beg for it .very disappointed.also had to argue over breakfast being included.not a very pleasant experience.
joSep 12, 2017Huddersfield, United Kingdom
Enjoyed Most
Large room, location and clean.
StaceyMay 23, 2017Hove, United Kingdom
Enjoyed Most
Hotel was very nice.
Breakfast was great
Location was great
Other Comments
Needed two shower curtains to cover the tub.
JANSep 26, 2017Jacksonville Beach, FL, USA
Enjoyed Most
The room was large and very comfortable. The
Other Comments
It would be better if they didn't lower the air conditioning at night. It got too warm
RobetSep 14, 2017Menifee, CA, USA
Enjoyed Most
The excellent breakfast. Very friendly and helpful staff. In an excellent location.
Other Comments
The only problem seems to have been with travelzoo. When we arrived we were informed that the room hadn't been paid for as payment had been declined. I think it would have been helpful if travel zoo had informed me of this before we travelled. It wasn't a problem but a little unsettling for myself.
SherralMay 15, 2017Blackpool, United Kingdom
Enjoyed Most
Staff were very helpful.
Other Comments
About 10 minutes walk from Paddington station. Room small but well equipped.
sandraJun 08, 2017Chippenham, United Kingdom
Enjoyed Most
The Staff...All were excellent, the Breakfast was very good... the room was lovely and clean, but the Double Bed was a little small, room 1029.... But everything else was so good, not a problem really
Other Comments
Bus 390 from Kings Cross, drops you 2 mins. from the Hotel, practually empty so getting a suitcase on board no problem. same returning to Kings Cross from the Corus..
ChristineApr 23, 2017HULL, United Kingdom
Enjoyed Most
Lovely hotel clean courteous staff room is fantastic
Other Comments
Having read the reviews on the hotel we wasn't sure what to expect but the hotel was absolutely fantastic staff were very courteous and polite and overall Very enjoyable stay would like to go back
KenAug 24, 2017Nottingham, United Kingdom
Enjoyed Most
We were upgraded to a superior room overlooking Hyde Park. We also received the bottle of white wine.
Other Comments
The staff at the hotel were very helpful. It is situated in a good position for London attractions. The 94 bus goes direct to Piccadilly Circus.
BarbaraAug 13, 2017Skipton, United Kingdom
Enjoyed Most
the location, the staff,
Other Comments
the size of the room
SHEELAMay 19, 2017Northampton, United Kingdom
Enjoyed Most
The location
Other Comments
The service was inefficientwe had several problems gaining the bottle of wine that was included in the extras. We got it eventually but we had to go to reception twice to request it and argue with the staff that we were entitled to it. It was not good enough The room key stopped working halfway through our stay and breakfast was cold.
JoJul 10, 2017Peterborough, United Kingdom
Enjoyed Most
Friendly staff
TamaraMay 05, 2017Barcelona, Spain
Travelzoo Deal Expert
Enjoyed Most
Check in was swift and all the staff were very helpful and friendly. The room was lovely, spacious and clean.
Other Comments
The stay was fabulous and the hotel was lovely, clean and all staff were friendly. Well situated on the door step of hyde park. Our only gripe was that we didn't receive the bottle of wine included in the package. We did mention this to reception, but nothing appeared. We did also email Travelzoo and send a facebook message but heard nothing.
EmmaJun 22, 2017Caernarfon, United Kingdom
Enjoyed Most
lovely hotel, friendly staff, clean, lovely breakfast. Wine wasnt in room, but not a problem, mentioned it on way out and it was there for us to enjoy in the evening,
DJun 07, 2017Beccles, United Kingdom
Other Comments
I would definitely stay there again. Great location. Nice room. Everything was great. Of course you can't expect perfection and there were a few things I would change. However, it was excellent and we loved it. Nice staff. Great breakfast. Very nice room. Would recommend
StaceyMay 05, 2017New York, NY, USA
Enjoyed Most
Upgrade to an Executive room on request when we arrived. Having taken one look at the size and condition of the Standard Double we were originally offered, I was glad of being able to point out the package of Travelzoo benefits to Reception. Howev, the matter was dealt with in a very courteous and efficient manner. So, the overall experience was excellent.
Other Comments
Breakfast is average at best. Pity that the food can't be kept hotter. There is nothing worse than a lukewarm cooked breakfast.
GarySep 06, 2017Nottingham, United Kingdom
Enjoyed Most
We were made to feel welcome even though it was after 10.00pm when we checked in
D & CSep 29, 2017Brough, United Kingdom
Enjoyed Most
Everything
ChristineSep 18, 2017Newcastle upon Tyne, United Kingdom
Enjoyed Most
Friendly, helpful staff
GILLAug 22, 2017Downham Market, United Kingdom
Enjoyed Most
Breakfast was good
Other Comments
The room. Very poor condition. Staff not very friendly
AmyJul 26, 2017Lydney, United Kingdom
Enjoyed Most
Check in and out was easy. Breakfast was good.
Other Comments
Pity Lancaster Gate tube was closed otherwise location would have been good. Was not offered an upgraded room but I didn't ask for one.
CynthiaMay 18, 2017Spennymoor, United Kingdom
Enjoyed Most
Clean and quiet.
Other Comments
The hotel did not have our reservation from travel zoo and without our knowledge created a new reservation and recharged us for the room. This was corrected but caused us anxiety and wasted time on our HOLIDAY. They said they gave us a room upgrade but really very standard quality.
CAROLJul 06, 2017VictoriaVictoria, BC, Canada
Enjoyed Most
Complimentary bottle of house white
Other Comments
Special offer said room upgrade, small print subject to availability, of course there was no availability when we got there. Made a complaint however informed hotel busy, don't we know there are events on in the park and these get the executive rooms. Room we were given was tired, worn out and very very shabby. Suddenly £160 special offer did not look very special just a cheap budget hotel. Extremely noisy as one would expect in London. Whole experience spoilt what was supposed to be a special theatre break
SusanJul 08, 2017Lincolnshire, United Kingdom
Enjoyed Most
The location was perfect for access to central London via the Central line. The receptionist gave me a nice warm welcome and provided me with a free upgrade to the deluxe room, as per my Travelzoo exclusive member offer. Very comfortable. Thank you and see you again!
Other Comments
Excellent reception welcome and service. Room service was also excellent. Food was great too! Breakfast was great, although your bacon was very fatty. The breakfast tables where a little sticky and the chairs could do with an upgrade. Apart from that, I really enjoyed my short stay and would definitely book again. Thank you.
SimonJul 12, 2017Christchurch, United Kingdom
Enjoyed Most
Love the location and the decor. We have stayed before but we're disappointed this time.
Other Comments
We were disappointed that the hotel seemed unaware of the deal we had booked so none of the room upgrades were offered and we had to be insistent over the wine included in our room and the breakfast that was part of the booking
KathrynSep 14, 2017Huddersfield, United Kingdom
Enjoyed Most
Very friendly,helpful staff.Good location .
Other Comments
I was asked if the room was okay by a call from reception. Which it was okay. But I hadn't at that time gone in to ensure.This looked in need of a replacement suite!
DonnaJul 12, 2017Newmarket, United Kingdom
Enjoyed Most
Location was excellent with brilliant staff
Other Comments
the room was very modern but very small and no sound proofing between the rooms we could clearly hear the people in the next room talking etc the end suite was a shower wet room the toilet wash had basin etc got soaked when you used the shower
BARRYOct 03, 2017Craigavon, United Kingdom
Enjoyed Most
service by staff
Other Comments
everything was excellent wonderful position
deborahJun 28, 2017okehampton, United Kingdom
Enjoyed Most
Room and breakfast
Other Comments
Very warm friendly staff everything perfect very helpfull with directions
JaneApr 27, 2017Hull, United Kingdom
Enjoyed Most
Great price and location
DerekMay 29, 2017Baldwins Gate, United Kingdom
Enjoyed Most
location excellent.
Other Comments
Booked an executive room and was disappointed with the standard of room.
We have stayed a few times before but this time the room seemed tired and dirty and in need of a good clean.
Very unorganised for breakfast, long queues, running out of food seemed like staff didn't know their roll.
Overall a disappointing stay.
AndrewSep 20, 2017Gamlingay, United Kingdom
Enjoyed Most
location
friendly staff
Other Comments
we have been going here for three years. The hotel bedroom looked dirty and tired. Our shower would not turn off so we had to have a new shower fitted. We then had no hot water to the shower and were unable to have a shower the next morning. Downstairs looking shabby and quality of breakfast no longer what it used to be.
RachelSep 19, 2017Gamlingay, United Kingdom
Enjoyed Most
The service
AnnJul 17, 2017Warrington, United Kingdom
Enjoyed Most
Staff and location
Other Comments
Had to ask for room upgrade and wine
LindaSep 27, 2017EdinburghEdinburgh, United Kingdom
Enjoyed Most
Excellent location. Quiet. All staff were friendly and welcoming.
Other Comments
Be aware that the standard rooms are extremely small with the double bed up against the wall. Not ideal particularly if either of you are on the large side! The rooms are quiet, clean and comfortable but the shower is the smallest I have ever tried to use (including on cruise ships).
AlastairOct 09, 2017Farnham, United Kingdom
Enjoyed Most
Staff were very friendly and extremely helpful.
CaroleJun 11, 2017Horsham, United Kingdom
Enjoyed Most
Told that no room upgrade to a superior room available, but was offered and accepted an upgrade to a family room. Better than nothing! Gluten-free toast available at breakfast.
WilliamJul 30, 2017Codsall, United Kingdom
Enjoyed Most
The location was excellent
Other Comments
The rooms and bathrooms were a bit on the small side and fairly dated. We weren't upgraded to an executive room.
SamanthaAug 04, 2017Glasgow, United Kingdom
Enjoyed Most
The Location
MarkJul 11, 2017west sussex, United Kingdom
Enjoyed Most
Location
GraemeJul 11, 2017Bathgate, United Kingdom
Enjoyed Most
Great location within 15 minutes walk of Paddington so ideal of travellers arriving on Heathrow Express. Friendly, helpful and efficient staff.
Other Comments
A great traditional English pub right next door, The Swan. There was good live music on each night and a terrific atmosphere.
AileenMay 10, 2017Bushmills, United Kingdom
Enjoyed Most
Great staff
TerenceApr 25, 2017Westcliff-on-Sea, United Kingdom
Other Comments
Room was very narrow and we could hardly get passed one bed to get to the tiny ensuite. Beds were too soft and we could feel springs beneath us. Pillows lumpy.
CarolynJul 19, 2017ChippenhamChippenham, United Kingdom
Enjoyed Most
Been before. Friendly staff. Good amenities.
IanMay 13, 2017Wellingborough, United Kingdom
Enjoyed Most
Very clean room and helpful friendly staff.
AnnMay 26, 2017Swindon, United Kingdom
Enjoyed Most
Very friendly and professional staff and a great breakfast.
HelenJul 17, 2017Aberdare, United Kingdom
Enjoyed Most
The hotel was full for our first night and we had to stay in a standard room.The reception staff were very good. We stayed three nights and were upgraded for the second and third night. Kayleigh in particular, on reception, was very helpful and put a lot of effort into sorting this out, and the room change was very efficient.
Other Comments
The standard room was very modern but cramped. As a couple in a standard room you have to be well organised as there is very little room. It would be fine for single occupancy.
Donald JosephJun 25, 2017Liverpool, United Kingdom
Enjoyed Most
Proximity to Hyde Park.
Other Comments
When the hotel is busy, they need more than 1 person at the bar. It took over half an hour to get served and the queue went back to the foyer.
EdmundJul 10, 2017Abingdon, United Kingdom
Enjoyed Most
Location right alongside Hyde Park
Lovely building
Other Comments
Comfortable room, clean hotel, polite and attentive staff
