Playa del Carmen

Fairmont Mayakoba

Travelzoo Staff

Why We Love This Hotel

  • The luxe, eco-friendly resort is sprawled over miles of mangrove-lined canals and a powdery private beach
  • Waterslides, adventure camp and free meals for those five and under make it a paradise for kids
  • Grown-ups hide out at the adults-only infinity edge pool or the mammoth spa

"Beach was beautiful ad staff very friendly."
Apr 15, 2019 - Dallas, USA
See All 65 Member Ratings

Rooms & Rates

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Nestled among 45 acres of protected mangroves and canals, and running along 1,180 feet of white sand beach, the Fairmont Mayakoba is a private, eco-conscious resort for those travelers who want to be immersed in pure, undiluted nature.

Just a few minutes north of Playa del Carmen, tranquility is king at this oceanfront resort. Each guest room comes with a private balcony overlooking a lush sprawl of lagoon, mangrove or powdery beach.

The six on-site dining options are pricey but well-reviewed by TripAdvisor members; two of the restaurants are rated AAA 4-Diamond. The decadent Willow Stream spa is roughly half the size of a football field with two mineral soaking pools. Free bikes, tennis courts and five pool options keep the scenery fresh. Venture to nearby El Camaleon Golf Club or Tres Rios Ecopark for an off-property excursion.



  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free
  • Sauna
  • Steam Room


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV


  • Complimentary Wi-Fi throughout the hotel
  • High-Speed Wi-Fi (fees apply)


  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Slippers
  • Bathtub or shower


  • Complimentary parking
  • Complimentary valet service


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Minimum age required to check-in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: One child under age 17 stays free of charge when sharing parents’ room and using existing bedding (on request). Cribs available on request, free of charge for one child up to age 2. Extra bed available on request: $55 (subject to tax) per night. Extra person charge is $30 (subject to tax) per night. Charges will be added to your bill at the hotel.

Pets: Pets (maximum weight: 40 pounds) are allowed on request, and will be charged
$25 (subject to tax) per stay. Charges will be added to your bill at the hotel
Must be on a leash when in public areas. Not left unattended in guest room-in, Not allowed In Food and Beverage outlets, pool-beach areas. Guest travelling with a Service Animal please contact the hotel. Service Dogs/Animals are allowed free of charge.

Fees: A nightly $1 Tourism Fee will be added to your bill at the hotel.

A Resort Fee of $20 per person, per night is additional and will be added to your bill at the hotel.

  • Free Premium High Speed Internet
  • Fitness Center
  • Valet Parking
  • Bell-Luggage Delivery
  • House Keeping twice daily
  • Transportation Shuttles
  • Daily Boat Tours
  • Non Motorized Water Sports
  • BMW Bikes
  • 3 Hours of Kids Club daily
Children Supplements for the Appetite for Luxury offer are as follows:
  • 0-5 free
  • 6-12 $70 USD per day tax and service included
  • 13-17 $100 USD per day tax and service included
Charges will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(65 Member Ratings)
Ratings & reviews reflect verified member feedback for Fairmont Mayakoba over the past 15 months.
4.7 Ambiance
4.7 Location
4.5 Rooms
4.8 Quality of Service
4.6 Value for the Money
4.7 Ease of Booking
Show Reviews
Enjoyed Most
Beach was beautiful ad staff very friendly.
Kathryn Apr 15, 2019 Dallas, USA
Enjoyed Most
Food, lovely room, mangrove views, bikes, wildlife, friendly staff, great pools, drinks were fantastic!
Jennifer Apr 13, 2019 Morrison, USA
Enjoyed Most
The service was excellent. The property is big and supposedly was at capacity but never felt full and that you didn't have space.
Sumaira Apr 11, 2019 Jersey City, USA
Enjoyed Most
Other Comments
They didn’t tell us we could use the other 3 Mayakoba resorts
Mark Apr 11, 2019 Cincinnati, USA
Enjoyed Most
Staff, spa
Other Comments
Restaurants are beautiful. Food a bit under seasoned across the board.
vida Apr 05, 2019 Bend, USA
Enjoyed Most
The sand and beach
Other Comments
Service, brown water, too big.
Bill Apr 03, 2019 Austin, USA
Enjoyed Most
Nice food, nice rooms, good service
Other Comments
Free bicycles are hard to find at times; sometimes you need to wait for the golf card that runs between the rooms and lobby/beach. Beach is pretty far from the main area - almost a mile away.
Sergei Apr 03, 2019 Redmond, USA
Enjoyed Most
Plenty to do and so easy
Other Comments
Food was fab
Laurie Mar 30, 2019 Raleigh, USA
Enjoyed Most
Service, amenities, staff and grounds were amazing. Great experience overall and have already recommended location to others.
Tony Mar 29, 2019 Milwaukee, USA
Enjoyed Most
The service and people that work there
Other Comments
Amazing setting for both families and couples.
gregory Mar 24, 2019 Scottsdale, USA

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