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Central Business District

Royal St. Charles

Travelzoo Staff

Why We Love This Hotel

  • The St. Charles Streetcar Line passes right in front of the hotel
  • A five-minute walk to the French Quarter
  • Home to its own location of renowned coffeehouse PJ’s Coffee & Cafe
  • Close to the Audubon Butterfly Garden

88%
Enjoyed This
"Flights were great, booking was awkward at first because it was through the international package team and I didn’t receive the confirmation right away, it was cleared up quickly. I added the shuttle and it was great, no problems there."
Stephanie
Feb 7, 2020
See All 74 Member Ratings

Rooms & Rates

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Overview

Located just a block from Bourbon Street and the French Quarter, the Royal St. Charles is a lively boutique hotel that's a "well-located but hidden gem" (Gayot) with bright colors and contemporary decor throughout, from the vibrant lobby to the guest rooms, accented with tangerine walls and lime green bedding. 

Rooms feature plush Serta bedding, flat-panel TVs and coffee makers. Interior Queen rooms keep things quiet, but if you want a view of the neighborhood, the Superior or Balcony King rooms are your best bet. Some rooms can be on the smaller side — we recommend upgrading to one of the Corner rooms for extra space.

The hotel has an outpost of PJ’s Coffee & Cafe, which has been brewing in New Orleans since the 1970s — we suggest starting the day with a cup of joe and coffee cake. In the evenings, guests can also grab a beer or a hurricane from the hotel's cocktail station before hitting the streets. 

Amenities

General

  • Gym / fitness center
  • No pets allowed
  • 100% smoke-free

Services

  • 24-hour front desk
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Safe
  • Flatscreen TV

Internet

  • High-Speed Wi-Fi (fees apply)
  • Internet access

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Valet service (fees apply)

Accessibility

  • ADA compliant rooms

Policies

Check-in: Standard Time is 4pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 11am.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Extra beds are not available.
Crib/Pack 'n Play not available.
Extra guest charges will apply as follows:
$15 plus tax per night for older children and adults.

Pets: Only service animals allowed.

Fees: Valet service fee: $38 plus tax per day.
A resort/facility fee of $14.95 plus tax, per night will be added to the total price of your stay upon check out.

Valet service fee includes in and out privileges.

The resort/facility fee includes:

  • Wi-Fi
  • Use of in-room safe
  • Local/long distance domestic calls
  • Mardi Gras beads
  • Afternoon king cake tasting
  • 2 welcome cocktails

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

88%
Enjoyed This
(74 Member Ratings)
Ratings & reviews reflect verified member feedback for Royal St. Charles (Destination Hotels and Resorts) over the past 15 months.
4.0 Ambiance
4.8 Location
3.9 Rooms
4.2 Quality of Service
4.4 Value for the Money
Show Reviews
Other Comments
The only negative feedback I would have for the Hotel is the rooms were not turned over without asking. Overall, the experience was great. The location was close enough to the party but far enough away from the noise to allow the party poopers to sleep.
Feb 17, 2020
Enjoyed Most
The location was fine.
Other Comments
Things that were promised: Wi-Fi -Wi-Fi was fine. Use of in-room safe -Didn't work or even turn on. Local/long distance domestic calls -Didn't use like everyone else. Mardi Gras beads -No mardi gras beads or even mention of them Afternoon king cake tasting -Didn't happen. 2 welcome cocktails -Got two drink tickets for Bud Light. Not exactly "cocktails" $10 daily credit for PJ's Coffee -Closed the entire time we were there. I paid extra for the superior corner room. The room set up had a hallway of wasted space leading to the room which was not any better than any other hotel room. The walls were thin, we could hear full conversations of our neighbors. Travelzoo made it seem like we'd get the mardi gras experience but as described above, we really just walked into a hotel and got Bud Light. It was incredibly disappointing. My family/friends have used Travelzoo before and thought it gave an indication of quality. This was not the case this time.
Alyssa Feb 11, 2020 Arcola, TX, USA
Enjoyed Most
The location was nice. Also the lady giving the tour information was very friendly. Her & the man who came to snake the tolilet was the nicest people there.
Other Comments
The room had a old washcloth hanging on the shower when we checked in. The plumbing was messed up. Also if you say come back to clean your room the housekeeping thinks that means you don't want it cleaned even when you leave out & ask the front desk to have it cleaned. On your sight they say $10 credit per day to coffee shop but it was closed no welcome beads.
Tamika Feb 09, 2020 EAST LIVERPOOL, OH, USA
Enjoyed Most
Flights were great, booking was awkward at first because it was through the international package team and I didn’t receive the confirmation right away, it was cleared up quickly. I added the shuttle and it was great, no problems there.
Other Comments
The hotel was disappointing. The staff was great-friendly and knowledgeable and the room was clean, if a bit run-down. The problem I have is with the coffee shop-PJ’s. My trip included $30 in vouchers for PJ’s but it was not open the entire time we were there. When we asked, the employees would shrug and say, “she never showed up!” Or “I don’t think anyone works there anymore”. The cases were filled with food that sat there all four days-and who knows how much longer? It was disconcerting to say the least. On the last day the employees finally admitted to us that hotel very recently changed owners and that everything was kind of in limbo.
Stephanie Feb 07, 2020
Enjoyed Most
Had a blast! Tried everything in the short amount of time we were there. We did plantation tours, ghost tour, city tour, and cemetery tour. Tried poboys, charboiled oysters, cajun seafood, beignets, etc.. drank hurricanes and much much more.
Other Comments
Kedeen is the man at Royal St Charles.. he is nice, polite and professional. If you run into Kedeen let him know the Raider hat guy said hi.
Mario Feb 05, 2020
Enjoyed Most
It was pleasant and the hotel is located near all the places we had plan to visit. The staff was friendly and helpful.
Carlos Oct 21, 2019 Colorado Springs, CO, USA
Enjoyed Most
Awesome visit to NewOrleans. Royal St Charles was a great place to stay. The location is good for walking to most places of interest. The hop on- hop off bus was a great deal to get to places that were on the other side of town. The hotel does not advertise free breakfast but they give vouchers for the coffee cafe in the lobby.
Other Comments
I prefer to have small bottle of shampoo, conditioner and lotion an not the dispensers in the shower. Also the hair dryer needs a longer cord or moved closer to the mirror. It’s was hard to dry my hair and see in the mirror at the same time.
Karen Oct 17, 2019 Fayetteville, GA, USA
Enjoyed Most
The rooms are small but the beds were very comfortable. We drove around the block 3 times looking for valet. There were no valets outside, the valet sign wasn’t visible, & when we finally saw a worker to ask where valet was, turns out he was one of them & acted like we were a bother. In fact he told us to make the block again bc there was nowhere else to go. I though that’s what valet is for. I’d actually called the hotel before we spotted this guy to try to find out where to go but no one ever answered. We weren’t able to use the coupons at PJs bc the coffee shop wasn’t open when we checked out. No one knew why either, just that “it’s normally open but isn’t today“ so that was disappointing. Again, the property itself is very nice & inviting but it isn’t just a block from Bourbon.we had to go down 2 & over 1, crossing Canal st in the process. Lastly I don’t notice until after check out that they charged me the $14.95 amenities fee which was supposed to be waived as part of the booking terms. I have yet to reach anyone to get that credited back. I might stay again if the price was a good deal but it won’t be a place I’m specifically looking at.
betty Feb 04, 2020 Deville, LA, USA
Enjoyed Most
It was so easy. We booked a shuttle that brought us right to the hotel and picked us up the day we left. Everything went smoothly.
Other Comments
It is a bit of a walk to Jackson square, but the Bourbon Street noise was not too bad. we were enough of a ways off that street to not hear it.
Feb 02, 2020
Enjoyed Most
Right in walking distance to everything site there is to see within the city.
Other Comments
The rooms are small, we were on the second floor with a huge balcony, it was very noisy from the streetcars passing by, loud people and vars blasting their music. We did not get the credit for pjs coffee nor kings cake or beads. They did have complementary beers. The staff was great and most of the time friendly. Wish they had luggage racks and maybe hooks to hang up wet jackets and umbrellas. The hotel is in a fantastic area. It's a basic room but who is spending their time holed up in the room.
laura Jan 30, 2020

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