The Milestone Hotel

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Travelzoo Staff

Why We Love It

  • This 5-star hotel provides the "best service around," says Travel + Leisure
  • It won a place on Condé Nast Traveler's Gold List in 2013
  • A short walk from Knightsbridge, Kensington Palace & the Royal Albert Hall
  • Great for families -- kids get coloring books & behind-the-scenes tours

"The best service around" -- Travel + Leisure


Map & Directions

It’s 30 minutes from Heathrow Airport by taxi, while public transportation takes about an hour (take the Heathrow Express to Paddington and then the District or Circle line to High Street Kensington station, five minutes from the hotel). It’s slightly further from London City Airport -- take the DLR to Canning Town, change to the Jubilee line and from Westminster take the Circle line to High Street Kensington station. From Gatwick Airport the journey by taxi can take upwards of an hour, or take the train to Victoria station and then the Circle line west to High Street Kensington.

Rooms & Rates

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Butler service? Check. Champagne upon arrival? Check. Elegant bedrooms with fresh flowers? Check. It’s fair to say that The Milestone Hotel knows how to look after its guests. Attentive staff provide "the best service around," notes Travel + Leisure -- thanks in part to the hotel’s two-to-one staff-to-guest ratio. It's no wonder that it has made the magazine's 500 World's Best Hotels list five years in a row.

Each individually designed room maintains a feel of luxury and elegance, with sumptuous wall hangings, free Wi-Fi and in-house movie libraries. Ask for a room facing the Palace and Kensington Gardens for excellent views, or upgrade to a suite for four-poster beds, complimentary canapés every evening and 24-hour butler service.

The Milestone is a great base from which to explore the upmarket neighborhoods of Kensington and Chelsea, and it's only a short walk from the designer shops of Knightsbridge, Kensington Palace and the iconic Royal Albert Hall. In-house, guests can keep fit in the small resistance pool or gym, while kids can go on behind-the-scenes tours and get their own coloring books, mini dressing gowns and slippers in the rooms.

The Milestone’s Stables Bar makes the perfect rendezvous for an aperitif. The varied dining options are also a boon: If you prefer to dress up for dinner, there is the 2 AA-Rosette Cheneston's Restaurant, praised for its "ambitious cooking" by The Michelin Guide, or for a casual bite there's the more relaxed Conservatory.

The hotel is only 5 minutes’ walk from the High Street Kensington underground station for easy access to the rest of London.

From the press
  • "This nineteenth-century Victorian prides itself on its two-to-one staff-to-guest ratio" -- Condé Nast Traveler
  • "The Milestone epitomizes everything good about the classic London hotel" -- Frommer's
  • "An intimate, luxurious alternative to the city's more famous high-end hotels" -- Fodor's



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Gym / fitness center
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly


  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi throughout the hotel


  • Bathrobes
  • Bathtub
  • Hair-dryer
  • Luxury toiletries


  • Public car park (fees apply)


Check-in: Standard Time is 2pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children under 12 stay free of charge when sharing parents’ room and using existing bedding (on request). Cot/crib available free of charge for children under 3. Extra bed for children aged 3 and older and for adults are available on request and in the Deluxe Studios, Master Suites, Junior Suites only: £50 per day. Charges will be added to your bill on checkout.

Pets: Pets are allowed on request. Charges will apply.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer service available Monday - Friday 9am - 6pm GMT + 8.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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The Milestone Hotel