Enjoyed Most
What a special time of year to go to the Princess...so festive. The massage was top notch, with an unbelievably talented therapist, and the class you would expect from such a nice hotel/spa.
Courtney
Dec 13, 2025
Peoria, USA
Enjoyed Most
Such a fun experience! Hope to go back again.
Other Comments
Loved taking aerial yoga class. That was a fun surprise!
Rebecca
Dec 12, 2025
Phoenix, USA
Enjoyed Most
Love the spa great facial!
Debbie
Sep 29, 2025
Ventura, USA
Enjoyed Most
The Sisley experience at the Well & Being Spa is amazing! The staff is so well trained and a real cut above when it comes to professionalism.
Tracy L
Sep 28, 2025
Enjoyed Most
The Massage Technician, Lexi, did a wonderful job.
Other Comments
Management did not enforce spa etiquette. The spa was extremely noisy, there were dirty cups everywhere. Granted it was raining outside and apparently they allowed guests who were at the pool to come in and use the spa, but it completely disrupted the "tranquility of the spa experience" which is what I paid for. I could use the spa at work at a deep discount, but I enjoy resort spa experiences. Unfortunately, I won't visit this spa again because of today's experience and I won't be recommending this spa to any of my friends.
I typically go to Joya Spa at the Montelucia Resort, and the Spa at the Camelback Inn, which I purchase vouchers for through Travelzoo and I will continue to buy those, but I won't buy any for the Fairmont Princess, Scottsdale.
Gail
Sep 28, 2025
Mesa, USA
Enjoyed Most
Had a wonderful massage and then spent a couple of hours at the pool.
Other Comments
Vanessa was my masseuse and was absolutely fabulous. The gentleman that was working the bar at the pool was kind, funny, helpful and did a great job.
Diane
Sep 26, 2025
Phoenix, USA
Enjoyed Most
This is our favorite spa in Phoenix
Other Comments
Your staff is always a delight. We love to see that you have held onto staff like Valerie for so many years!
Erica
Aug 22, 2025
Scottsdale, USA
Enjoyed Most
Amazing location and experience. Top notch staff and accommodations.
Benjamin
Aug 27, 2025
Other Comments
This was the best spa experience my husband and I have ever had! We will definitely go back. Thank you Travelzoo for another amazing find!!
Stephanie
Sep 11, 2025
Milton, USA
Margaret
Sep 12, 2025
Phoenix, USA
Enjoyed Most
Went to the wellness spa at the fairmont with a friend that was in town. We have visited many spas and this one was our favorite.
Other Comments
the staff was friendly and professional, spa was clean, pool was peaceful, lunch was delicious, best massage ever!
sarah
Aug 18, 2025
scottsdale, USA
Enjoyed Most
My rating is twofold. While we enjoyed the spa and actual massage itself, the spa pool was lacking in staff, food quality and lounges to enjoy the pool area. Since there are so many other spas to choose from in the area we will not come back to this one because of this.
Other Comments
Five stars for actual massage and spa itself. Zero for spa pool and food they provide. Grossly overpriced and couldn’t eat the soggy salad and flavorless wrap once they finally were delivered to us by a young man who was literally just a delivery person, who could not give us condiments which we had to wait another half hour for. In the end we left to allow some other guests to have our lounges since they do not have enough to accommodate the guests utilising the spa.
Ann
Sep 15, 2025
Phoenix, USA
Enjoyed Most
Everything was fabulous ! I can’t wait for the next trip !
Other Comments
The ladies in Sisley spa were the best. I felt so pampered. Shay is the best !
Hilary
Aug 31, 2025
Phoenix, USA
Other Comments
Love the rooftop pool and lunch up there
Deb
Sep 16, 2025
Phoenix, USA
Enjoyed Most
Massage therapist Tatiana was awesome. The Princess Well & Being is a fabulous day spa
Other Comments
Massage therapist, Tatiana was awesome. The Princess Well & Being is a fabulous day spa
PATRICIA
Sep 09, 2025
Phoenix, USA
Enjoyed Most
A wonderful relaxing day at the Princess spa. We will absolutely return
Ashley
Sep 19, 2025
Scottsdale, USA
Enjoyed Most
The staff is exemplary, from the valet, to the cart driver's, to the ladies at check-in, the locker room staff, and Rose who did my facial. Great way to spend my birthday. I left relaxed and refreshed. Love this spa.
Other Comments
Highly recommend the spa. The staff is amazing and treat you like a VIP.
Teresa A
Aug 21, 2025
Mesa, USA
Enjoyed Most
I loved it so much, I am ready to come back next year. I recommended it to every woman I met on the trip.
Other Comments
Well worth the money. Every staff member was helpful, friendly and kind. You set the bar.
Sep 06, 2025
Other Comments
Such a relaxing massage by nick!
Lynne
Jan 11, 2025
Cave Creek, USA
Enjoyed Most
Beautiful spa. Lots of amenities with wonderful therapists.
Other Comments
The rooftop spa pool was closed, but we were able to use other pools on the property,
which was a very nice option.
sarah
Oct 04, 2024
Queen Creek, USA
Enjoyed Most
This was an amazing experience! Everything was beautiful and the massages were perfect.
alejandra
Jun 07, 2025
Richmond, USA
Enjoyed Most
Beautiful spa and excellent staff! Highly recommend!
Aimee
Aug 16, 2025
Scottsdale, USA
Enjoyed Most
Fantastic as always.
Courtney
Dec 19, 2024
Scottsdale, USA
Enjoyed Most
The was an amazing experience from start to finish. Check in was wonderful and I received pleasant greetings from all staff members along with an unrushed tour of the facility. An added surprise was the well equipped gym which was not mentioned in the list of available services. There was a very peaceful center atrium where food and drinks were served. The strawberry lemonade was a nice bonus. The staff member working in at area was extremely responsive and focused on making me feel very comfortable. Downstairs, there was a calming outdoor area which included seating and a coed waterfall spa. In the men's locker area there was an excellent layout of amenities including a sauna, steam room, Swiss shower, eucalyptus inhalation room, cold plunge and hot tub. It allowed easy access for each amenity and the attendant did an excellent job of drying the floors next to the cold plunge and hot tub, as well as quickly clearing all used towels and robes. The massage rooms were numbered, very well laid out, and not a long walk from the relaxation area. I had Joy as my massage therapist and she was fantastic! She adjusted the pressure to my comfort and was very thorough in her technique. My only disappointment was that it was only a 60 minute massage. Next time I will definitely get 90 minutes...and there will definitely be a next time! I have have experienced a number of spas in the area and this one was the best. I highly recommend the Well & Being Spa and it is a great value for what you receive.
Robert
Nov 23, 2024
Washington, USA
Enjoyed Most
My daughter and I had a wonderful day!
Other Comments
The only recommendation I would make is to make the massage rooms dark. It was harder to relax with the door open and the light.
Susan
Jul 03, 2025
PHOENIX, USA
Enjoyed Most
Extreme amount of LOUD/EXCESSIVE talking by guests/staff. Disruptive to relaxation and experience. Spa etiquette should be more encouraged and enforced.
Other Comments
Incredible experience from the facilities to service yet disappointing due to unnecessary and disruptive loud noise.
Ramona
Jul 02, 2025
Murrieta, USA
Enjoyed Most
Wonderful!
Other Comments
David is fantastic. I highly recommend him if you book a massage there. Plus, the treatment rooms are so wonderfully set up. They are the right temperature, have peaceful lighting and all the right products, and massage tables make you feel like royalty.
Sandra
Jan 23, 2025
Queen Creek, USA
Enjoyed Most
Gretchen gave a fabulous massage and such a great energy
Other Comments
We did find one of the managers to be very rude we came with a large group and at times some were talking a little loud in the steam sauna area because of the high ceilings it echos badly she didn’t ask in a polite way and was also rude when there was one extra person in our group in the cold plunge she rudely pointed out only 4 can be in, then she proceeded to stand in the room and stare at us all like we were a bunch of kids not women in our 50s. Was one of the more unprofessional behavior I’ve seen. She needs more customer service training
Andrea
Jun 18, 2025
Enjoyed Most
Nesa at the front desk was welcoming; Janet did a Fabulous Tour of the facility, Maria in the dressing room was exceptionally attentive; David performed his duties Exceptionally well as my massage experience was TOPNOTCH‼️
Shara
Aug 11, 2025
Enjoyed Most
Was an amazing day! My massage therapist Nicole was so good I would def go back. And our assistant Maria in the spa area was so sweet and helpful.
Tara
Sep 30, 2024
Enjoyed Most
The facial attendant was very nice as well as the front receptionist staff. Steam room was also nice.
Other Comments
The roof top pool was unavailable and the outdoor jetted pool in tranquility area was out of service so there was only the inside hot tub which was very small and over crowded.. Then there was no hot water in showers and mold on shower walls and corners. Not good for this high end establishment!
Pamela
Dec 21, 2024
Scottsdale, USA
Enjoyed Most
The spa is absolutely beautiful and has all the amenities. The staff were great. I had a wonderful massage from Rick. Highly recommend.
Anne
Aug 02, 2025
Vail, USA
Enjoyed Most
Fantastic all the way!!!
Jennifer
Jul 17, 2025
Payson, USA
Enjoyed Most
Jeryl is so accommodating and wonderful. She really goes out of her way to make your experience feel luxurious and very personal.
Other Comments
This is by far the BEST spa in AZ. They have all the amenities and their spa is always very clean. I never go to any other spa.
Kimber
Jul 08, 2025
Phoenix, USA
Enjoyed Most
The We’ll and Being spa is hands down the BEST spa in AZ. It’s my only choice when I want to relax and pamper myself.
Kimber
Jul 24, 2025
Phoenix, USA
Enjoyed Most
Great massage, amenities, absolute service!
Reagen
Jul 30, 2025
Cave Creek, USA
Enjoyed Most
The massage was amazing. Great relaxing atmosphere, steam room, pool was relaxing. Food was pretty good. Drinks were good.
Jon
Jul 26, 2025
Scottsdale, USA
Enjoyed Most
Awesome, my favorite spa
Jodi
Jun 10, 2025
Phoenix, USA
Other Comments
Everyone from the Front Desk to the wait staff at the Pool were so friendly and helpful. Love this Spa. So many amenities. Will come back!
LAURIE
Aug 18, 2025
MESA, USA
Enjoyed Most
A very relaxing day.
Dean
Jul 29, 2025
Surprise, USA
Enjoyed Most
This spa is simply the best. Everything is top notch. Summer time is usually filled with us locals trying to take advantage of the slow summer season. However, we were treated like VIP's from every single person on staff. I can't wait to go back!
Other Comments
Book Mary for a massage. She was amazing!
Lisa
Jul 21, 2025
Enjoyed Most
It was absolutely amazing from start to finish! We decided to do a Girls' Spa Day and when the Travelzoo rate popped up, we jumped in. We started our morning with a Yoga stretch and meditation, used the steam room, did a cold plunge, enjoyed our complimentary beverage while we lounged and napped by the pool, enjoyed a delicious lunch, got our massages, and ended in the aromatherapy room. We will be returning for sure!!
Stephanie
Jul 27, 2025
Laveen, USA
Enjoyed Most
The BEST!!! Look forward to returning!
Debbie
Sep 29, 2024
Scottsdale, USA
Enjoyed Most
Very relaxing and massage was womderful
Debbie
Sep 26, 2024
ScottsdaleScottsdale, USA