Enjoyed Most
We had a wondeful experience. My two kids & I loved our room and we also enjoyed the pool and jacuzzi.
We came for the John Legend concert and it was so convenient as this hotel is linked to the casino. Plus they have a pretty good food court with a variety of choices.
It's definitely a great place to stay with kids as you don't habe to go outside to pick up food or go out to eat. I can see this to be an even better place to stay once it gets more colder in the winter months.
We had exceptional customer service from everyone! We will definitely be staying here again.
Manjit
Nov 17, 2025
Toronto, Canada
Enjoyed Most
Room was very clean with lots of space. Excellent location for walking indoors to casino. Multiple restaurants and a convenience shop right on site. Our city view was a bit noisy at night/early morning with truck back up beeps but overall it was an excellent experience.
Barry
Nov 15, 2025
Huntsville, Canada
Enjoyed Most
It’s a great room when staying for a concert.
Christian
Oct 11, 2025
Midland, Canada
Enjoyed Most
booked room to see Tom Jones concert at Fallsview OLG theatre.
Other Comments
like every hotel in Niagara, when a concert is on, parking rates increase horribly.
Edward
Apr 19, 2025
Stratford, Canada
Enjoyed Most
n/a
Other Comments
n/a
Gary James
Feb 25, 2025
Toronto, Canada
Enjoyed Most
Short and sweet
Mitch
Feb 25, 2025
Waterloo, Canada
Enjoyed Most
Hotel was good. Room was a little dated. Restaurant were very expensive. Staff was amazing
Colette
Feb 01, 2025
Dufferin County, Canada
Enjoyed Most
Very handy being able to walk from the hotel to the OLG theatre, especially since the weather wasn’t very nice.
Other Comments
Staff were very courteous and accommodating. We were upgraded to a Fallsview room and they even sent up a bottle of wine for the Birthday girl. Very positive atmosphere.
Judy
Dec 06, 2024
Bolton, Canada
Enjoyed Most
Easy access to all the highlights of area. Big clean rooms, easy check in/out
Angelique
Oct 05, 2024
Amherstview, Canada
Enjoyed Most
Good overall but finding elevator wasn't easy. Partially due to renovation in process.
John
Oct 24, 2024
Oakville, Canada
Enjoyed Most
We were staying for one night in Niagara Falls, the staff was polite and helpful. The rooms were clean and modern, nothing fancy. The only downside was the lobby renovation but that was a minor inconvenience.
Tim
Nov 14, 2024
Guelph, Canada
Enjoyed Most
Front desk were very helpful and friendly. The room was clean just some parts of it outdated. We didn’t have much of a view mainly of the casino parking lot. Next we go back I would upgrade to a room with a better view it would help with the ambiance for sure.
Erin
Feb 23, 2025
Brussels, Canada
Enjoyed Most
I wished the fine prints of the vouchers would have been stated clearly, especially, in order to use them, one has to order two entrees.
Judy
Oct 29, 2024
Mississauga, Canada
Enjoyed Most
Just an overnight stay.
Other Comments
It would have been nice to know about the nightly fireworks. Even better if there was a place to go on premises to watch them. Rooftop terrace?
Kathy
Oct 12, 2024
Brantford, Canada
Enjoyed Most
Very good stay. Have not stayed there since name change from Four Points Sheraton to Wyndham. Very nice!!
Shelly
Dec 04, 2024
Brantford, Canada
Enjoyed Most
A great place to stay! We were greeted late Monday evening by a fellow(can’t remember his name 🤦♀️) who checked us in. So friendly, accommodating and very helpful as he answered numerous questions that we had. Our room was spacious, clean and the bed was so comfortable.
We ate the next morning at ihop (inside the hotel), and our server Tracey was super friendly and AWESOME at customer service.
Lastly, this hotel is so central to all the amazing attractions that Niagra Falls have to offer.
We stayed 3 nights, got a GREAT deal through TRAVELZOO and would HIGHLY recommend it.
Verna
Nov 01, 2024
Edmonton, Canada
Enjoyed Most
Great location and comfortable clean room
Mary
Oct 04, 2024
Cambridge, USA
Enjoyed Most
The booking was easy, but the Hotel had made a mistake initially on day-of-arrival which was corrected quickly by TravelZoo rep.
Other Comments
The rooms city view was nice, but there was noise (music) from outside hotel until midnight and the air conditioner was a bit noisy
Stephen
Oct 06, 2024
Toronto, Canada
Enjoyed Most
Goood location. but parking is outrageous.
Other Comments
The package was not good value for the money. The service at TGIF Fridays was the worst I've seen in any restaurant. Lots of staff standing around but no service.
Vern
Oct 01, 2024
Waterloo, Canada
Enjoyed Most
Great location. Parking expensive
Other Comments
Resort fees are ridiculous. It discourages people. Where do those funds go. We pay taxes on the rooms. I had the fee removed.
Carolin
Oct 02, 2024
Hamilton, Canada
Enjoyed Most
A wonderful experience, it was great to get away as a couple. We enjoyed the Falls, the discounted meals and the drive down to Niagara on the lake.
Other Comments
The hotel was great, super comfy bed and I loved the pillows. I wanted to buy mine but unfortunately the hotel "store" is undergoing a change in ownership so I was unable to complete a purchase but I would have if I could have, that's how fabulous the comfort level was!
Sherry
Sep 22, 2024
Pointe-Claire, Canada