Enjoyed Most
wonderful site with many activities; personal very professional, always keen to help you find what you are looking for; old fashion room very comforting for a old lady like me
Other Comments
I was offer a room with view on the St-Laurent river without charge. delicious!!!
Céline
Nov 29, 2025
Québec City, Canada
Other Comments
Certainly appreciate the room upgrade offer per Travelzoo. Room facing the rising Sun on the River was wonderful.
Michel
Nov 04, 2025
Saint-Nicolas, Canada
Enjoyed Most
We had a lot of fun playing mini golf, pickle ball and enjoying the pool amenities!
Other Comments
We appreciated how kind all tge staff were. We had a fun experience!
ROXANE E
Oct 01, 2025
Langley, Canada
Enjoyed Most
Breathtaking panoramic views
Other Comments
Definitely go to the golf clubhouse. Not for the food but for the amazing views
Della
Oct 01, 2025
Delta, Canada
Enjoyed Most
Fabulous! Beautiful resort with incredible amount of activities available. Gorgeous setting on the river. Front desk staff, housekeeping all so friendly and helpful! Delicious coffee in the rooms, along with a wonderful buffet breakfast. Absolute only negative experience was one night’s dinner in the restaurant where breakfast is served. Think the waiter was not a usual employee and gave horrible service with dinner finally coming after we’d been there 1 1/2 hours. ( others near us had the same experience). Even with that, the food was delicious and the maitre’d comped our wine as a courtesy. All in all, such a wonderful resort to stay at!
Judy
Sep 28, 2025
San Diego, USA
Enjoyed Most
It was a very enjoyable experience. I found the room though very comfortable a little small. I was entitled to an upgrade and would have liked one of the renovated rooms.
Matthew
Jul 05, 2025
Côte Saint-Luc, Canada
Enjoyed Most
The most beautiful hotel. A most beautiful location although a bit of a challenge to get to and leave from. The hotel was extremely well kept and all of the activities were in working order. The food was excellent. Everyone had a good time. I was relaxed after being in such a wonderful place.
Other Comments
I will need to write to the hotel as my child got hurt doing one of the activities and I think the hotel should reconsider how they offer that activity.
Kanata
Aug 04, 2025
Hamilton, Canada
Enjoyed Most
Beautiful hotel with gorgeous surroundings and views. A lovely place to relax and unwind with lots to do onsite or in the beautiful surrounding Charlevoix area.
Other Comments
Great amenities. Lovely pool area and lots of recreational activities (golf, mini golf, bikes, tennis, hiking etc) Food was wonderful and staff very helpful. Live music and campfire every evening (kids can roast marshmallows)
Deanna
Jun 26, 2025
Guelph, Canada
Enjoyed Most
Love the hotel and the location. The only downside to staying there was the smoke from the (very popular) bonfire behind the hotel. We had to change rooms after the first night because the smoke in our room was overwhelming.
Other Comments
The staff were exceptionally friendly and helpful despite our broken French.
Katherine
Sep 05, 2025
KitchenerKitchener, Canada
Enjoyed Most
We loves the location and for most part we found the staff very friendly and helpful. Upon checking in, the receptionist didn’t know about our reservation additions so we felt underwhelmed with her lack of care or knowledge.
Julie
Aug 06, 2025
Brantford, Canada
Enjoyed Most
Nice stay, the room was clean with a comfortable bed. The view of the St Lawrence wonderful
Suzanne
Sep 06, 2025
MascoucheMascouche, Canada
Enjoyed Most
Great deal, the place is a hidden gem, the twon itself is so pretty.
Other Comments
I never received the room upgrade that was part of the deal. On Monday, the hotel wasn't busy at all, but the reception staff refused to upgrade me without even checking anything.
Everything else was great.
Muhammad Hammad
Aug 06, 2025
Ottawa, Canada
Enjoyed Most
Upscale property with excellent service. Rooms could use some updating, but they are still lovely, spacious and comfortable. Breakfast buffet with sensational, with excellent choices (best croissant ever). Even the premade scrambled eggs were good. (not soggy). There are several trails on the hotel grounds so you don’t have to go far if you want to do some mile to moderate hiking. Lots to see within an hour drive like whale watching cruises, scenic lookouts and hiking trails. Highly recommend for a 3-5-day nature getaway
Sarah
Aug 07, 2025
Dollard-Des Ormeaux, Canada
Enjoyed Most
Beautiful location
Debbie
Sep 05, 2025
Laval, Canada
Enjoyed Most
History and location
Other Comments
The facility is old and not comfortable, hot tub at the pool is dirty, free internet is slow and limited. Not worth the price paid.
Li
Jul 14, 2025
Oakville, Canada
Enjoyed Most
we had a great time at the Fairmont Le Manoir Richelieu. The property is beautiful and historic, offers great views and activities. The rooms are comfy. The parking is a bit tricky, far away from rooms. Guests can get help though - just ask at reception. The staff is exceptional on all levels. Amal at reception and her colleagues in all areas are offering outstanding hospitality and customer service.
ada
Oct 08, 2024
Fredericton, Canada
Enjoyed Most
Very positive.
Mary
May 31, 2025
Moncton, Canada
Enjoyed Most
This hotel is luxury. The premises are wonderful overlooking the St Lawrence with walking trails and places to sit and relax. The pool area has choices of a sauna, cold pool and warm whirlpool as well as an outdoor pool and not whirlpool which was ideal for an Autumn getaway. We chose to pay extra for an upgrade to a room overlooking the river with a Jacuzzi which we enjoyed. Watching the sun rise over the St Lawrence was magical. The breakfast buffet was excellent. We spent three nights which was enough to relax and really enjoy the facilities.
Shari
Oct 06, 2024
Peterborough, Canada
Enjoyed Most
One of our favorite Hotels in the world. The travel zoo package saved us a lot.
Other Comments
Pet friendy but extremely expensive at $60 per day.
charlie
May 22, 2025
Cobourg, Canada
Enjoyed Most
Great experience however I was charged with an extra day of valet perking which erks me and now I will need to call them to try and get my money back.
It’s not a big thing …. But it matters to me !!
Other Comments
Great service and I believe that I tipped individuals well. I hope that they do not expect me to pay more.
Jacques
May 28, 2025
Ottawa, Canada
Enjoyed Most
The one evening meal we had in main dining room , the food was pretty mediocre.
Would go back but we probably would eat our evening meal elsewhere.
Pauline M
May 30, 2025
Ayr, Canada
Enjoyed Most
The legendary crêpes at their Bellerive restaurant were amazing.
Other Comments
They added resort fees and the cost of breakfast to my room and didn't offer me the inclusions with my booking (credit, valet parking, room upgrade even though it's the slow season). It's not entirely their fault if they weren't aware of my Travelzoo booking, I ended up getting to remove the changes but it made for an awkward experience.
The room was mostly fine. I would appreciate blackout curtains and blinds. The showerhead in the bathroom could use a little TLC.
It wasn't my worst experience in a hotel, but give the cost and the name, I expected better.
Tran
May 13, 2025
Montreal, Canada
Enjoyed Most
Nice place to relaxe
Other Comments
Messing communication between web site and. Local information ,
Michel
Dec 27, 2024
Québec City, Canada
Other Comments
Did not have upgraded room and got charged for valet parking.
Philippe
Sep 25, 2024
Hamilton, Canada
Enjoyed Most
well situated and lots of activities to do
Nicolae
Feb 04, 2025
Saint-Lambert, Canada
Enjoyed Most
Great service friendly staff great food upgraded room
Hard to ask for more
Peter
Feb 01, 2025
Gatineau, Canada
Enjoyed Most
I actually thought I booked this for the Frontenac and Quebec city and realize the day before. It was two hours away. We decided to let fate be the judge and we went to this area. The absolute best holiday mistake I’ve ever made. This area is incredibly beautiful. Incredibly.
Other Comments
Our only complaint is that the Hotel really didn’t let us know all the things that were happening. I have no idea why. So make sure on your first day to go to the Concierge, ask the front desk, I’m sure the TV has information. They had zip lines. We didn’t know about, mini golf, bikes, entertainment and more. That’s the only downfall.
Darci
Jun 22, 2025
Kelowna, Canada
Enjoyed Most
It was a nice getaway in a beautiful location with lots of sports outdoor opportunities.
Angie
Mar 15, 2025
Ottawa, Canada
Enjoyed Most
Still waiting for the Invoice and charge after 2 Days we left. Hoping charge Will be like the réservation. Desappointed check out.
Other Comments
Room changed, really not an upgrade. We ask for a new Room second and third Nights. Ok
Francois
Jan 07, 2025
Brossard, Canada