Enjoyed Most
Rooms are fabulous, patios are nice if you have beach front. Lots of pool space. Its a pretty resort.
Other Comments
Food choices, with the exception of Codex, which was excellent, the food was sub par. It looked pretty but was very mediocre. The price gouging was ridiculous. They charge 60 usd round trip to town. We figured out uber here is reliable and safe. The same trip to town was literally less than 10 usd. Round trip. Prices throughout the resort were inconsistent. The same brand of a glass of wine in one restaurant was 6 bucks. It was 17 bucks at a different restaurant in the resort. Very family friendly, lots of kids. I would prefer a more adult atmosphere. The resort us pretty isolated so book things to do outside the resort. We booked surfing lessons for 50 bucks for 2 hrs in Salulita near by. Through the resort, those lessons were 600 usd. Seriously? Beach is just ok. There are much more appealing beaches in close proximity with prettier water and better sand, with prices much much lower. The place is huge. If you like a more intimate property this one is not for you. Great for families, but for adults, ehh.
Martha Nov 29, 2025 Streetman, USA
Enjoyed Most
Fantastic service. Very nice hotel.
Lee Nov 19, 2025
Enjoyed Most
Beach and restaurant service is excellent - Leonardo is fantastic. We were worried about it feeling crowded with a wedding, but that was never a problem. The front desk (Brenda) did offer a service recovery when we had a few issues, which we were satisfied with. Well maintained property, big swimmable beach and well sized rooms. Food is good quality and flavors. Prices on-site are high, but that's the case at every nice resort - nothing outrageous and the Travelzoo price made this expense a non-concern. We're not partiers, but we are night owls, and having an option to hangout at a bar or restaurant on-property for drinks a little later than 11pm would be so nice; otherwise you have to go to Sayulita. We hope to return.
Caragh Nov 08, 2025 Los Angeles, USA
Enjoyed Most
The waiters were great and Laura Gutierrez, who I initially booked the room from a few months ago was awesome. I think that's why we got such a decent deal on travel zoo because they know our stay there would cost us another thousand dollars which it did.
Other Comments
Well, bottom line, once you get to the resort, they pretty much know they have you locked in. All cocktails were a minimum of 17 to 20 American dollars. Our first day at the pool we had four drinks we needed to order two more shots of tequila because the margaritas were so weak and our bill was $107. No joke. We stuck with beers the last two days the food was prepared well that you're also spending 40+ dollars for an entrée in Mexico, which I thought was very steep. I would not recommend this experience to anybody else solely based on the fact that like I said They know you're stuck there and so they charge through the wazoo. Our shuttle ride from the airport was $200 and then people were telling us we could've got an Uber for 50 bucks. We also needed a shuttle to Sayulita when we left and that was $100 through the hotel we could have gone to Sayulita for $15. Overall, not a great experience and would definitely not return to this specific resort. Needless to say a lot of people that we talk to at the resort or in the pool all have the same feelings.
Evan Oct 28, 2025 Morrison, USA
Enjoyed Most
The hotel treated us like actual royalty - I have been coming to Mexico since I was a child and can't believe the service and incredible food at this hotel. While it is expensive for food and drinks, everything was incredible. Can't wait to spend two more nights here.
Other Comments
Everything was 11/10 - so thankful for the experience.
Samuel Oct 26, 2025 Hartland, USA
Enjoyed Most
The Conrad Punta Mita exceeded my expectations which is not easy to do. The service was top notch. The booking with the TZ voucher was a little more difficult than it should be but I would definitely go back. Beautiful setting and experience.
April Dec 10, 2024 Atlanta, USA
Enjoyed Most
The resort is beautiful, updated & clean. Hotel services are great. Restaurant food is too expensive, not valued for the money. Spa services are on the high end too. The location is on the beach but an hour away from the airport.
Tiffany Nov 29, 2024 Irvine, USA
Enjoyed Most
Fantastic place to unwind and relax. My second trip here.
sally Jun 12, 2025 aberdeen, USA
Enjoyed Most
Very pleased with quality of the hotel and its staff
Miguel Dec 01, 2024 Redondo Beach, USA
Enjoyed Most
Everything was great! The staff always make us feel like we’re home.
Claudia Sep 27, 2025 Santa Pedro, USA