Enjoyed Most
Rooms are fabulous, patios are nice if you have beach front. Lots of pool space. Its a pretty resort.
Other Comments
Food choices, with the exception of Codex, which was excellent, the food was sub par. It looked pretty but was very mediocre. The price gouging was ridiculous. They charge 60 usd round trip to town. We figured out uber here is reliable and safe. The same trip to town was literally less than 10 usd. Round trip.
Prices throughout the resort were inconsistent. The same brand of a glass of wine in one restaurant was 6 bucks. It was 17 bucks at a different restaurant in the resort.
Very family friendly, lots of kids. I would prefer a more adult atmosphere.
The resort us pretty isolated so book things to do outside the resort. We booked surfing lessons for 50 bucks for 2 hrs in Salulita near by. Through the resort, those lessons were 600 usd. Seriously?
Beach is just ok. There are much more appealing beaches in close proximity with prettier water and better sand, with prices much much lower.
The place is huge. If you like a more intimate property this one is not for you. Great for families, but for adults, ehh.
Martha
Nov 29, 2025
Streetman, USA
Enjoyed Most
Fantastic service. Very nice hotel.
Lee
Nov 19, 2025
Enjoyed Most
Beach and restaurant service is excellent - Leonardo is fantastic. We were worried about it feeling crowded with a wedding, but that was never a problem. The front desk (Brenda) did offer a service recovery when we had a few issues, which we were satisfied with. Well maintained property, big swimmable beach and well sized rooms. Food is good quality and flavors. Prices on-site are high, but that's the case at every nice resort - nothing outrageous and the Travelzoo price made this expense a non-concern. We're not partiers, but we are night owls, and having an option to hangout at a bar or restaurant on-property for drinks a little later than 11pm would be so nice; otherwise you have to go to Sayulita. We hope to return.
Caragh
Nov 08, 2025
Los Angeles, USA
Enjoyed Most
The waiters were great and Laura Gutierrez, who I initially booked the room from a few months ago was awesome. I think that's why we got such a decent deal on travel zoo because they know our stay there would cost us another thousand dollars which it did.
Other Comments
Well, bottom line, once you get to the resort, they pretty much know they have you locked in. All cocktails were a minimum of 17 to 20 American dollars. Our first day at the pool we had four drinks we needed to order two more shots of tequila because the margaritas were so weak and our bill was $107. No joke. We stuck with beers the last two days the food was prepared well that you're also spending 40+ dollars for an entrée in Mexico, which I thought was very steep. I would not recommend this experience to anybody else solely based on the fact that like I said They know you're stuck there and so they charge through the wazoo. Our shuttle ride from the airport was $200 and then people were telling us we could've got an Uber for 50 bucks. We also needed a shuttle to Sayulita when we left and that was $100 through the hotel we could have gone to Sayulita for $15. Overall, not a great experience and would definitely not return to this specific resort. Needless to say a lot of people that we talk to at the resort or in the pool all have the same feelings.
Evan
Oct 28, 2025
Morrison, USA
Enjoyed Most
The hotel treated us like actual royalty - I have been coming to Mexico since I was a child and can't believe the service and incredible food at this hotel. While it is expensive for food and drinks, everything was incredible. Can't wait to spend two more nights here.
Other Comments
Everything was 11/10 - so thankful for the experience.
Samuel
Oct 26, 2025
Hartland, USA
Enjoyed Most
The Conrad Punta Mita exceeded my expectations which is not easy to do. The service was top notch. The booking with the TZ voucher was a little more difficult than it should be but I would definitely go back. Beautiful setting and experience.
April
Dec 10, 2024
Atlanta, USA
Enjoyed Most
The resort is beautiful, updated & clean. Hotel services are great. Restaurant food is too expensive, not valued for the money. Spa services are on the high end too. The location is on the beach but an hour away from the airport.
Tiffany
Nov 29, 2024
Irvine, USA
Enjoyed Most
Fantastic place to unwind and relax. My second trip here.
sally
Jun 12, 2025
aberdeen, USA
Enjoyed Most
Very pleased with quality of the hotel and its staff
Miguel
Dec 01, 2024
Redondo Beach, USA
Enjoyed Most
Everything was great! The staff always make us feel like we’re home.
Claudia
Sep 27, 2025
Santa Pedro, USA
Enjoyed Most
We have already rebooked with the hotel for September.
Other Comments
Amazing place, from pool to beach to staff to food to room.
geoffrey
Jul 03, 2025
Corte Madera, USA
Enjoyed Most
Wonderful hotel and beautiful setting.
Other Comments
My only negative was the check in staff at the spa. I booked 3 (50 min) massages for 5:00 on a Saturday. When we were done we were hurried out of spa at 6:00 even though spa closed at 7:00 when I asked the gentleman at front desk if we could come back the next morning and use the steam room and jacuzzi he said No very rudely. I spent over $700 at the spa for a one hour time period and should have been allowed to stay until 7:00 closing time.
Julia
Mar 20, 2025
Meridian, USA
Enjoyed Most
Excellent. A little on the expensive side but It’s worth it
Juan
May 20, 2025
Chula Vista, USA
Enjoyed Most
Amazing resort very relaxing with great service
Michelle
Jan 29, 2025
San Diego, USA
Enjoyed Most
Not too many options for vegetarian dinner.
Sanjay
Dec 14, 2024
Plano, USA
Enjoyed Most
One of our favorite places!!
Mary
Oct 19, 2024
Mansfield, USA
Enjoyed Most
It was simply wonderful! the resort was dreamy.
Other Comments
You all made our stay in your hotel such a lovely and wonderful experience; our honeymoon was absolutely perfect.
Cynthia
Oct 15, 2024
Houston, USA
Enjoyed Most
A property tour should be offered upon arrival to every guest. This way guest will know where restaurants/gym/spa etc are located on property.
Other Comments
The music played at the lobby bar and at the adult pool needs a major update!
Jacqueline
Oct 16, 2024
Los Angeles, USA
Enjoyed Most
Best breakfast buffet! Expensive food and drinks so be prepared to throw down or leave the property.
Other Comments
Mas aqua porfavor!!!
Clancy
Nov 18, 2024
Seattle, USA
Enjoyed Most
Our room on the 6th floor was beautiful with an amazing view of the pool, ocean and mountains. The balcony was fabulous. I could have just slept on the balcony honestly. It was so peaceful and relaxing, a vibe all by itself.
Wish we would have had time to take the margarita class. Heard it was A LOT of fun. The Mole class was great, taught by Jonathan, I believe his name was. The sample of the sauce was delicious. The breakfast was delicious with so many options. I was full until dinner. The Mango drink at Codex was so yummy! Overall, a great experience and would return next time with my boyfriend.
Other Comments
We were a little disappointed, when we were ready to leave the Codex, the hostess said she called for a bellman to pick us up. After waiting outside 10 minutes nobody showed up. So, we decided to just walk back. 3 bellmen were standing outside and said they were never contacted to pick us up.
Katherine
Sep 23, 2024
Jacksonville, USA