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Customer Ratings and Reviews Terms and Conditions

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Travelzoo Inc. (“Travelzoo”). By submitting a rating or review to Travelzoo (whether through a Travelzoo website or through a Travelzoo Facebook page or Twitter page), you agree to be bound by these terms and conditions. Please read these terms and conditions carefully. To the extent of any conflict between Travelzoo’s Privacy Policy, located at http://www.travelzoo.com/privacy/ and these Terms of Use, these Terms of Use shall control with respect to customer ratings and reviews.

By submitting any content to Travelzoo, you represent and warrant that:

  • That your comments constitute your personal opinion based on your first-hand experience;
  • All content that you supply is true, accurate, current and complete;
  • You are the sole author and owner of the content and any intellectual property rights thereto; All “moral rights” that you may have in such content have been voluntarily waived by you; You are at least 18 years of age or older;
  • The content you supply does not breach these Terms of Use; and
  • That neither you nor any family member of yours is employed by or has any affiliation with the place you are rating or reviewing, or a competitor of that place.

You further agree and warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That breaches any law, statute, regulation or ordinance (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That discloses private information of any third party, including without limitation, addresses, phone numbers, email addresses, national insurance numbers and credit card numbers, or otherwise violates the rights of any third party, including without limitation, privacy rights;
  • That is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or harassing to any individual, merchant, partnership or corporation;
  • That impersonates, or misrepresents your connection with, any entity or person ,
  • For which you were compensated, paid money or granted any valuable consideration by any person;
  • That includes any references to email addresses, contact information or phone numbers, or other websites; or
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree you will be solely responsible for the content of your submission, and any comments you make. You shall be solely liable for any damages resulting from any breach by you of this agreement or from any harm resulting from your submission. Travelzoo does not represent or warrant that any content submitted by customers are accurate, and or that it is free from mistakes, omissions, falsehoods, defamation, obscenity, pornography or profanity.

You agree to indemnify Travelzoo (and its officers, directors, employees, affiliates, agents, subsidiaries, joint ventures, and any third-party service provider) and keep them indemnified from any and all loss, damage (actual and consequential), liability (whether criminal or civil), claims, demands, costs and expenses (including reasonable legal costs and expenses), fines, or penalties of every kind and nature, known and unknown, which result from any breach of your representations and warranties set out above, or your breach of any law, or your interference with the rights of a third party, including breaches caused by any act, neglect or default of your agents, employees or licensees.

For any content that you submit (including, but not limited to, any reviews, questions, comments, suggestions, ideas, stories or any information contained in any submission), please be aware that you grant Travelzoo and its affiliates a perpetual, irrevocable, non-exclusive, royalty-free, and fully assignable and sub-licensable right and licence to use, reproduce, copy, delete in part or in its entirety, publish, translate, and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world (in any media) for any purpose whatsoever without any compensation to you. You also agree that Travelzoo may use and display publicly on its website and elsewhere the name, town or city, county and country that you submit in connection with your rating and/or review. For the avoidance of doubt, you agree that any submission is non-confidential and non-proprietary and may be used in any manner or medium whatsoever by Travelzoo. None of the content that you submit shall be subject to any obligation of confidence on the part of Travelzoo, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees. You agree that you have no objection to the publication, use, modification, deletion and exploitation of any submitted content by Travelzoo or its licensees, successors and assigns. Travelzoo may use your email address to contact you about the status of your review and other administrative purposes. Travelzoo may also share your review with our merchants in order that they can address any issues raised in your review.

All content that you submit may be used at Travelzoo’s sole discretion. Travelzoo has no obligation to screen or edit any content supplied by customers, but has the right to do so, and to modify, delete, refuse to post or remove any content, in whole or in part, from any portion of Travelzoo’s website, in its sole discretion for any reason whatsoever, including, but not limited to, content that violates these terms and conditions or is otherwise objectionable. You may not be permitted to edit or delete any content you have submitted. Travelzoo reserves the right at any time, at its sole discretion, to change or otherwise modify these terms and conditions without prior notice, and your continued use of Travelzoo’s website or submission of a rating or review signifies your acceptance of the updated or modified terms.

LAST UPDATED: 02/18/2014