We negotiate outstanding deals on behalf of our members at the best local spas, hotels, restaurants and entertainment venues. We apply the same rigorous selection and approval process we've been perfecting since we launched the Travelzoo Top 20 in 1998.
Find a great deal on our site, or subscribe to receive deals in your local area.
Purchase your voucher and contact the deal provider to make a reservation.
Use our app or print the voucher to claim your deal, and enjoy your experience!
+44 (0) 20 3564 3000
If the policy on your voucher purchase or hotel reservation allows a cancellation or refund, you can cancel it online. Sign in to My Account. Then select My Purchases and click the “Cancel” button for hotels or “Request Refund” button for vouchers. We offer full refunds within 14 days of purchase on most vouchers. Vouchers for date-specific events, vouchers noted as non-refundable and all voucher purchases more than 14 days old are final sale and are not eligible for a refund. For hotel bookings, The cancellation policy will vary depending on the hotel and rate booked but you may be able to cancel your reservation online. Sign in to My Account, go to My Purchases, and if your reservation is eligible for a cancellation, click the "Cancel" button. We’ll send you a cancellation email as soon as your cancellation is processed.
Vouchers are stored under My Account in the My Purchases section on our site and as long as your voucher is active (unused, not refunded) it can be printed at any time.
Once you have purchased your voucher, we recommend you call the business as soon as possible to make a booking. We are unable to advise on availability or make bookings. All dates are subject to availability.
Click on the "Buy Now" button and follow the instructions. Once your purchase is complete, we’ll charge your credit/debit card and send you an email confirmation with a link to access your voucher. Vouchers are also stored under My Account on the Travelzoo website and can be printed at any time. To redeem your voucher, follow the booking instructions on the voucher and be sure to check the fine print for special instructions! If reservations are required, we recommend you call the merchant as soon as possible to get the dates that you want.
At this time only online ordering is available.
We disclose as much information as we can on the deal page on our website; if the answer you require is not there, we recommend calling the business for clarification. You’ll find the merchant's contact details on the deal page and your voucher.
We accept MasterCard, Visa, American Express and PayPal.
While we do our best to keep current with the status of our business partners, if you discover you are holding a voucher for a closed business, please contact our Customer Service Team at +44 (0) 20 3564 3000 or email@example.com, Monday-Friday, 8am-6pm. If a business closes down before your voucher expires, you will receive a full refund. Travelzoo serves as an agent in recommending local businesses. Travelzoo makes no warrants and does not accept liability for business failure.
Each deal has unique guidelines, set by the merchant. Pay close attention to them before you buy. These little details usually refer to things like dates when the deal is not available, how many deals you are allowed to purchase or redeem and whether or not the deal can be combined with any other offers.
If you have a question we haven’t answered or just want to leave a comment, click here to send us an email, or call +44 (0) 20 3564 3000, Monday-Friday, 8am-6pm.