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BlueBay Grand Esmeralda

Playa del Carmen (all areas), Mexico
  • Truly all-inclusive, with no restrictions on food and beverage
  • White-sand beach with sun loungers and thatch umbrellas
  • Kids club has supervised activites for children ages 2-12
  • All guest rooms have balconies

Member rates available


Carretera Federal Chetumal
Playa del Carmen , Quintana Roo, 77710
Mexico Map & Directions
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Set on a private, white-sand beach overlooking the Caribbean coastline, Hotel BlueBay Grand Esmeralda is an all-inclusive, kid-friendly resort that offers beach vacations at wallet-friendly prices.

The hotel is located in Mexico's Riviera Maya region, just 20-minutes by car from central Playa del Carmen’s lively bars and shops. Guests have complimentary, no-restrictions access to dine and drink at the hotel’s six a la carte restaurants and one buffet which offer a variety of cuisines from Mexican to steakhouse-style fare. The bars, outdoors games and evening entertainment are provided gratis as well.

Guest rooms are simple but spacious and feature a private balcony along with flat-screen TVs and complimentary Wi-Fi for one device. Transport around the hotel’s expansive grounds is via golf cart, helping to keep guests cool, even if that means abandoning the dream of finally hitting 10,000 steps.

Outside of the rooms, guests can enjoy the beach beneath thatch umbrellas or float in one of the two ocean-facing outdoor pools. Parents can visit the 26,000-square-foot spa while the little ones (ages 2-12) enjoy supervised activities with other children at the kids club. Numerous activities are available for an additional charge, including: Jet Skiing, windsurfing, scuba diving, wine tasting, spa treatments and bike rentals. 

From the press:
  • "Gorgeous and peaceful location" -- Oyster.com


  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Gym / fitness center
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Nightlife / entertainment
  • No pets allowed


  • 24-hour front desk
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Laundry / dry cleaning

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas
  • High-Speed Wi-Fi (fees apply)


  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Bathtub (in some rooms)


  • Complimentary parking


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm. Minimum age required to check in: 18.


  • Standard checkout time: 12pm.

Children and additional guests

  • Children up to the age of 2 stay free of charge when sharing parents’ room and using existing bedding (on request.
    Crib available on request, free of charge for children up to the age of 2.
    Children ages 3 - 12 years will be charged at 50% the adult rate. Charges will be added to your bill at the hotel.
    Extra bed available on request: free of charge.


  • No pets allowed.


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.


  • Carretera Federal Chetumal
  • Playa del Carmen , Quintana Roo, 77710
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.