The name pretty much lays out what you can expect at the Sun Palace: This is a place built for romance, allowing only adult couples who are interested in relaxation, and don't necessarily want to party hard. The hotel is on the southern end of the Hotel Zone, a more peaceful area not too clogged with loud events or crowded beaches.
Rooms are reasonably contemporary and minimalist, with a jacuzzi that fits two people, often right in the room tucked next to the bed. All rooms also have a secluded balcony either facing the ocean or the lagoon -- and while the lagoon side isn't the ocean, it does get to host the nightly sunset.
All-inclusive rates cover the stocked minibar and liquor dispensers in each room, as well everything from sushi to pasta served at the five restaurants. While all-inclusive resorts don't always earn praise for food quality, Sun Palace earns raves all around, from publications and past guests who say the food here is top notch.
From the press: "You won’t hear a child cry or see a college student doing a keg stand at this couples-only hotel... this beautiful all-inclusive resort has generously-appointed guestrooms." -- Travel + Leisure
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Standard check-in time: 3pm
Standard checkout time: 12pm
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Pets not allowed Check-in time starts at 3pm Check-out time is 12pm
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
The resort is about a ten-minute taxi ride east of Cancun International Airport.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.