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HM Playa del Carmen

Playa del Carmen (all areas), Mexico
  • Hip hotel with great customer service
  • Centrally located to shops and restaurants 
  • Five blocks from the beach
  • Complimentary breakfast buffet and in-room Wi-Fi

Member rates available


Av. Constituyentes No 180,
Playa Del Carmen, Quintana Roo, 77720
Mexico Map & Directions
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More Room Types

The HM Playa del Carmen is a newer hotel with a sleek, hip and tropical vibe. Besides being centrally located in downtown and under a 10-minute walk to the beach, the hotel offers an extensive complimentary breakfast buffet to all guests, as well as free Wi-Fi.

Rooms have sleek lines and comfy fabrics with pops of pinks, blues and greens. The furniture creates clean lines and utilizes the space with built-in benches that create a sitting area. Driftwood mirrors and tree-trunk coffee tables give the room a rustic, modern feel, while playful dreamcatchers and colorful bedding liven up the space. Bathrooms incorporate a mix of traditional Mexican tile, which adds an authentic touch.

The main attraction is the beautiful pool area. It echoes the hotel’s hip design with columns that are carved from trees, a great outdoor bar area and palm trees around the pool.

There is much to do and see in Paya del Carmen. For the nature and bird lovers, Isla Pajaros is a must-visit spot for spotting many kinds of birds -- pelicans, flamingos, egrets and eagles, to name a few. And you can’t go to Playa del Carmen without seeing the beautiful and seemingly untouched beaches. The hotel is located five short blocks from the beach with crystal clear blue waters and sugary white sand. 


  • Bar
  • Outdoor pool
  • No pets allowed
  • Extra beds (fees apply)


  • 24-hour front desk
  • Airport transfer (fees apply)
  • Currency exchange / ATM
  • Laundry / dry cleaning

Room amenities

  • Air-conditioning
  • Fridge
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Separate shower


  • Complimentary parking
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm. Minimum age required to check in: 18.


  • Standard checkout time: 12pm.

Children and additional guests

  • Children up to the age of 6 stay free of charge when sharing parents’ room and using existing bedding (on request).
    Crib available on request, free of charge for children up to the age of 2.
    Extra beds are not available.


  • No pets allowed.


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Tax is included in the room rate.  All reservations include daily breakfast.

Getting there

The hotel is located 35 miles from Cancun International Airport and is around 45 minutes without traffic. 


  • Av. Constituyentes No 180,
  • Playa Del Carmen, Quintana Roo, 77720
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.