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98% (54 member ratings)

Arbor City Hotel

  • Renovated in 2015, the hotel is in London's historic East End
  • Short walk to Brick Lane, Spitalfields Market & the Whitechapel Gallery
  • Aldgate East Tube station & 2 train stations are nearby
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees

98% (54 member ratings)

4.6Value for Money


12-20 Osborn Street
London, E1 6TE
United Kingdom Map & Directions
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The Arbor City Hotel is a modern property in London's historic East End. The hotel was fully renovated in 2015, when the bedrooms, public spaces and even the façade were given a complete upgrade.

The hotel is in Whitechapel -- once the haunt of Jack the Ripper, and where you'll now find the curry houses, bagel shops and nightlife of Brick Lane. It is not a typical sightseeing area, but there's plenty to do locally. The hotel is a 10-minute walk from Spitalfields Market, and three minutes from the Whitechapel Gallery -- a "ground-breaking gallery" known for its "edgy" contemporary art exhibitions (Lonely Planet). Aldgate East Tube station is a short stroll away, with connections to the West End in 15 minutes via the District line. The hotel is a 15-minute walk from Fenchurch Street and Liverpool Street train stations.

The Lane Restaurant serves traditional British fare, such as fish and chips, and stays open until 2am. There's also a cocktail bar and a private screening room.

The 115 bedrooms have been fully refurbished, and have bright, modern décor and free Wi-Fi. Superior Rooms are larger than the standard Club Rooms.

by Michelle Brister
Deal Expert


  • Infant cots / cribs
  • Bar
  • Restaurant
  • No pets allowed
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Laundry / dry cleaning

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Luxury toiletries
  • Bathtub (in some rooms)


  • Parking (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Facilities for guests with special needs
  • Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 2pm. Minimum age required to check in: 18.


  • Standard checkout time: 11am.

Children and additional guests

  • Infant's cot/crib available on request, free of charge, for children aged 1 and under. Extra bed available on request for children aged 2 to 11: £20 per night, including breakfast.
    Extra bed available on request for older children and adults in Superior Rooms only: £40 per night, including breakfast.
    Supplements are not included automatically in the total price and will be charged directly by the hotel.


  • No pets allowed.


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Car parking is charged at £24 per day.

Getting there

The hotel is in Whitechapel, just around the corner from Aldgate East Tube station (District, Hammersmith and City lines). Heathrow and Gatwick airports are an hour and 10 minutes' drive away, and there is a car park at the hotel (£24 for 24 hours), accessed via Wentworth Street.


  • 12-20 Osborn Street
  • London, E1 6TE
  • United Kingdom

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

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