Once a Ritz-Carlton resort, the Hyatt took over this property in 2014 and gave the luxe, 5-star resort a total update. The result is the Hyatt Ziva Rose Hall and the adjacent adults-only Hyatt Zilara.
Although both properties share some of the restaurants and facilities, like the spa and fitness center, the Hyatt Ziva Rose Hall is marketed towards families. Kid-friendly attributes here include a beautiful pool with plenty of shallow areas and shelves, perfect for little splashers. Older kids can play staff-led games and shake their groove things during poolside dance contests.
Other family favorites include an ocean trampoline, nightly entertainment and a kids club, whose staff receives rave reviews for its attention and care.
Depending on the booking, guests can either stay in the original Ritz building or the refurbished one, and the difference is notable. Although the exterior of all of the buildings are designed in a whitewashed plantation style with arched doorways, ornate balustrades and peaked roofs, the interiors differ significantly. Some guests feel the older building is a bit dated. The lobby and newer guest room building are more contemporary, so be sure to request the new wing when booking.
Multiple restaurants cater to a variety of tastes including Italian, Chinese and Brazilian. TripAdvisor reviewers say the food is better than expected for an all-inclusive and particularly praise the jerk shack on the beach.
The beach itself is petite but has a man-made stone barrier that creates a small lagoon for safe splashing. The shore is rocky, so unless you’re wearing swim shoes, it’s not ideal for long strolls and sandcastle-building might be uncomfortable.
While in Montego Bay, check out the world class White Witch Golf Resort next door, where guests can play a round for free, and the famous Rose Hall Great House (a must-see). A free roundtrip airport shuttle takes care of getting you to and from the resort. If you’d like to explore Jamaica outside of the cozy resort confines, your best bet is to book a private tour.
Gym / fitness center
Hot Tub / Jacuzzi
24-hour room service
Baby-sitting service on request
Complimentary airport transfer
Currency exchange / ATM
Hair salon (fees apply)
Laundry / dry cleaning
Coffee / tea-making facilities
Iron and ironing board
Outdoor space for some rooms
Pay-per-view / movies on demand
iPod/iPhone docking station
Complimentary Wi-Fi in guest rooms
Complimentary Wi-Fi in public areas
Complimentary valet service
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Standard checkout time: 11am
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed. Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hyatt Ziva Rose Hall – All Inclusive is approximately 15 minutes from Sangster International Airport in Montego Bay. Roundtrip transportation is provided for free through the hotel.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.