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  2. Thompson Playa del Carmen
100% (6 member ratings)
Rooftop Terrace Beach House Lounge Rooftop Terrace Beach House Pool C-Grill Beach House Pool Panoramic Jr. Suite Rooftop Terrace Rooftop Terrace

Thompson Playa del Carmen

Playa del Carmen (all areas), Mexico
  • Be among the first to stay in this new 4.5-star hotel, opened November 2015
  • Rooftop terrace features an infinity pool, bar, restaurant and panoramic city views
  • Rooms have contemporary furnishings and gourmet mini bars
  • Only hotel in the area with seaside and urban lodging options
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees

100% (6 member ratings)

4.3Location
4.7Staff/Service
5.0Ambiance/Design
4.7Rooms
4.5Value for Money

Location

5th Avenida Norte Por 12
Playa del Carmen, Quintana Roo, 77710
Mexico Map & Directions
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More Room Types

The brand-new Thompson Playa del Carmen is "upping the ante in Playa del Carmen," according to Travel + Leisure.

The luxury boutique hotel offers guests two lodging options: the main building on Quinta Avenida and the Beach House, two blocks away. The Quinta Avenida locale, set among the nightclubs and restaurants of Playa del Carmen, offers guests the option for a more urban getaway, while the 27-room Beach House is a more private, boho-seaside experience.

Mexico City-based designers Niz + Chauvet decorated each of the guest rooms to feature the Thompson's signature mid-century decorations with a native Mexican spin. Rooms also boast contemporary amenities like rain showers, custom sateen-woven linens, gourmet mini bars and complimentary Wi-Fi access.

The 92-room Quinta Avenida location features a rooftop terrace best described as an "aquatic fantasy" by Travel + Leisure. This 30,000-square-foot deck boasts 360-degree views of the city and ocean, half-submerged loungers, underwater living rooms and a vast infinity pool. There are also numerous poolside seating options, including private cabanas. Head to the Beach House for ocean-based activities like yoga in the sand and stand-up paddleboarding. Guests looking for a bite to eat will find fresh-out-of-the-water and other gourmet cuisine, signature cocktails and craft beers at each of its three restaurants/bars. 

From the press: 
  • "Upping the ante in Playa del Carmen" -- Travel + Leisure

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Roof terrace
  • Nightlife / entertainment
  • No pets allowed
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Complimentary Internet access
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries

Parking

  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

ADA rooms on request.

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Check-in

  • Standard check-in time: 3pm. Minimum age required to check in: 18.

Checkout

  • Standard checkout time: 12pm.

Children and additional guests

  • Crib available on request, free of charge.
    Extra person charge is $40 + tax per night.
    Charges will be added to your bill at the hotel.

Pets

  • No pets allowed.

Fees

  • A service charge of 10% is charged for all reservations.

Cancellation

  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Address

  • 5th Avenida Norte Por 12
  • Playa del Carmen, Quintana Roo, 77710
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.