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Relais & Chateaux Hotel Heritage

Bruges, Belgium
  • An elegant, award-winning hotel in a converted 19th-century classical mansion
  • It's a 2- to 3-minute walk from most of the city's main attractions
  • Ornate, individually decorated rooms feature marble bathrooms, free Wi-Fi & an iPad
  • Has an opulent restaurant and 14th-century cellar with archaeologically noteworthy arches
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees


11 Niklaas Desparsstraat
Bruges, 8000
Belgium Map & Directions
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The Relais & Château Hotel Heritage is a 4-star boutique hotel in Bruges, set in a converted 19th-century classical mansion with an impressive regal façade. It has been nominated for numerous local and international awards -- including the prestigious hospitality industry 2016 Haute Grandeur Global Awards -- and was a 2014 World Luxury Hotel award winner and has already garnered a 2016 Trip Advisor Travellers' Choice award.

The hotel is a 2-minute walk from Grote Markt (central market plaza) and a 3-minute walk from the famous Belfort Belfry. Also of local architectural and historical interest is the 12th-century Romanesque- and Gothic-style Basilica of the Holy Blood -- so named as it contains a venerated relic of Christ's blood, said to have been collected at the foot of the cross by Joseph of Arimathea and brought from the Holy Land to Belgium by Thierry of Alsace, Count of Flanders (one of the crusading knights), for whom the chapel was built -- which is a 4-minute walk from the hotel. The Church of Our Lady Bruges, which houses Michelangelo's Madonna of Bruges, is less than 10 minutes' walk.

Each of the 22 spacious, ornate rooms features period décor and discreet modern technology, marble bathrooms, free Wi-Fi, an iPad for guest use, a welcome fruit basket, a flat-screen TV with satellite channels, a Nespresso coffee maker and a mini bar. Superior rooms and suites add separate sitting areas with views over the city. Additional touches include complimentary access to the fitness room, private sauna and steam bath; a complimentary guided walking tour of the city; and a Discover@Bruges card with city-wide discounts. VIP amenities include chocolate and champagne in the room, hot-air ballooning over the city, a fresh rose bouquet, gourmet picnic boxes and massage treatments.
A large buffet breakfast is served in a refined bar and lounge with a period fireplace and library. You can sample wines from the mansion's 14th-century cellar, whose arches feature in local archaeology displays. The hotel's intimate Le Mystique restaurant serves gourmet dinners and cocktails with an inventive international twist on Belgian classic cuisine (lunch is available on request for a minimum of eight people). There's also a roof terrace with a private deck for guests, which offers spectacular night views over the city; an on-site sauna, steam room and well-equipped gym/fitness centre with a power plate; and shuttle bus, concierge, laundry and laundry services (at a fee). 


  • Bar
  • Restaurant
  • Sauna / Steam Room
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Concierge service
  • Laundry / dry cleaning
  • Safe in reception (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • DVD / CD player & library
  • Flatscreen TV
  • iPad on request
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer


  • Valet service (fees apply)
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 2.30pm


  • Standard checkout time: 11am


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Pets not allowed Check-in time starts at 2.30pm Check-out time is 11am

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

    Know Before You Go

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • A resort fee is included in the total price displayed.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.


    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 29 per person (approximately)
    • Valet parking fee: EUR 35 per day
    • Late check-out fee: EUR 30
    • Crib (infant bed) fee: EUR 20 per night
    • Rollaway bed fee: EUR 60 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Mandatory Fees and Taxes

    You'll be asked to pay the following charges at the hotel:

    • A tax is imposed by the city: EUR 2.12 per person, per night. This tax does not apply to children under 13 years of age.

    The charges below are included in your overall room price:

    • Resort fee

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Getting there

If flying via Antwerp from London, take the Antwerp ANR shuttle to Antwerpen-Berchem railway station, then take the train to Brugge station (about an hour and 22 minutes; costs £10); if flying via Brussels, take the BRU train to Brugge station (roughly 1.5 hours; costs £10). Alternatively, you can take a bus direct to Brugge train station from Victoria Coach Station; it costs only £24 but takes 7.5 hours. From Brugge station, the hotel is a 20-minute walk, or a 4-minute ride via the hotel's complimentary shuttle bus.


  • 11 Niklaas Desparsstraat
  • Bruges, 8000
  • Belgium

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.