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"In the city's swankiest shopping district" -- Condé Nast Traveller

Sofitel Hamburg Alter Wall

Hamburg, Germany
  • Sleek hotel on Alster Canal, in the historic heart of Hamburg
  • Walking distance from Alster Lakes, HafenCity & museums 
  • You can order cocktails on the hotel’s terrace, which has lovely views over the canal
  • A gorgeous indoor pool -- it looks like a glittering river & ends in a waterfall
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees


Alter Wall 40
Hamburg, 20457
Germany Map & Directions
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Sofitel Hamburg Alter Wall is a canalside property, just around the corner from the City Hall in Hamburg’s historic heart. Once a post-office building, it has been sleekly renovated with monochrome furnishings and plenty of marble.

The hotel’s location is within easy reach of most city-centre sights -- the Deichtorhallen (a modern art and photography gallery) and Kunsthalle (for German Old Masters) are within a 20-minute walk. The brand-new HafenCity development is 30 minutes’ walk away, past the restored port buildings in the Warehouse District. A pleasant 20-minute walk north of the hotel is the picturesque Lake Alster. Transport connections around the hotel are also excellent -- it is five minutes’ walk from Rathaus underground station and Jungfernstieg station.

The hotel’s restaurant, Ticino, serves a respected fine-dining menu, and there’s a bistro for informal weekday lunches. Guests can grab breakfast here, or opt for the full buffet spread in the main restaurant -- and don’t forget the bar, with its canal views. The spa houses a sauna, hammam and treatment rooms (charges apply) but the heated pool is the real highlight -- it takes the form of a glittering river that meanders along the room and ends in a waterfall.

Rooms are calm cocoons, decorated in pale shades and charcoal grey. All have Bose Wave radios and Lanvin toiletries -- Luxury Rooms have Nespresso machines and bathrooms with both a shower and a bath. The best rooms overlook the canal. Wi-Fi is free in all rooms.

From the press:

  • “A designer hotel with in-house spa in the city’s swankiest shopping district” -- Condé Nast Traveller

  • It is a good choice for supreme comfort” -- Frommer’s


  • Bar
  • Newspaper / magazines
  • Indoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Baby-sitting service on request
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Mini bar
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Slippers


  • Parking (fees apply)
  • Valet service (fees apply)
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm


  • Standard checkout time: 12pm


  • Pets allowed


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Pets allowed Check-in time starts at 3pm Check-out time is 12pm

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

    National Rating
    Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

    Know Before You Go

    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 32 per person (approximately)
    • Fee for in-room high-speed Internet (wired): EUR 6 per day (rates may vary)
    • Self parking fee: EUR 26 per day
    • Valet parking fee: EUR 26 per day
    • Pet fee: EUR 25 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Mandatory Fees and Taxes

    • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Renovations and Closures
    The following facilities will be closed from 02 January 2017 to 06 January 2017 (dates subject to change):

    • Fitness facilities
    • Swimming pool
    • Spa
    • Sauna
    • Spa tub

Getting there

The hotel is half an hour from Hamburg Airport by car or direct S1 train to Jungfernstieg station, a 5-minute walk from the hotel. Trains run into Hamburg Hauptbahnhof (Central Station), a short Underground trip away, or a 20-minute walk. The hotel has secure covered parking for an extra charge and on-street parking is available (supplement applies).


  • Alter Wall 40
  • Hamburg, 20457
  • Germany

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.