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98% (97 member ratings) "Jaw-dropping views" -- Time Out

Swissotel - Chicago

River East, Chicago
  • Spacious, contemporary rooms feels like condos and showcase wrap-around water or city views
  • If guest room views aren't enough, the pool and fitness center on the 42nd floor are gorgeous and boast the best bird's eye views in the city (though access costs $15 for guests)
  • Two restaurants on-site include the Palm Steakhouse, a favorite with locals, and the hotel's green initiative offers dining credits to guests who opt out of daily housekeeping
  • Overlooking the intersection of Lake Michigan and the Chicago River, just a 10-minute walk from Michigan Avenue
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees

98% (97 member ratings)

4.3Value for Money


323 E Wacker Drive
Chicago, IL, 60601
United States Map & Directions
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Merging European hospitality with downtown élan, the Swissotel Chicago occupies an enviable site at the intersection of the Chicago River and Lake Michigan. This prime position means that every room in the triangular reflective tower has lake and/or river views as well as a broad panorama of the city.

The glass exterior has modern insides to match. The contemporary lobby has chandeliers of cascading glass bubbles and the graphic patterns on the carpeting resemble jellyfish. Light-colored walls are smooth and unadorned. Guest rooms are similarly chic in shades of cream and tan with framed black-and-white urban scenes on the walls. Practicality over plushness attracts business guests, and high prices for parking Wi-Fi seem to put off leisure guests. 

The hotel is a 10-minute walk to the upscale shopping along Chicago’s Magnificent Mile, a five-minute walk to the lakefront and a five-minute drive to Navy Pier shopping and entertainment complex.

From the press:
  • "Jaw-dropping views of Lake Michigan” – Time Out
  • "Comfortable, contemporary rooms feel like condos” – Fodor’s 


  • Infant cots / cribs
  • Bar
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in public areas
  • Wi-Fi in guest rooms (fees apply)


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Luxury toiletries


  • Valet service (fees apply)
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm


  • Standard checkout time: 12pm


  • Pets allowed


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Pets allowed Check-in time starts at 3pm Check-out time is 12pm

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

    Know Before You Go

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: USD 29 per person (approximately)
    • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 14.95 per 24-hour period (rates may vary)
    • Fee for high-speed Internet (wired) in public areas: USD 14.95 per 24-hour period (rates may vary)
    • Airport shuttle fee: USD 30 per person (one way)
    • Self parking fee: USD 36 per night
    • Valet parking fee: USD 70 per night (in/out privileges)
    • Pet deposit: USD 250.00 per stay
    • Pet fee: USD 50 per pet, per night
    • Rollaway bed fee: USD 50.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Getting there

The Swissotel Chicago is approximately 37 minutes from Chicago’s Midway International Airport. A taxi is approximately $42 plus tip.

The Swissotel Chicago is approximately one hour from Chicago O’Hare International Airport. A taxi is approximately $45 plus tip.


  • 323 E Wacker Drive
  • Chicago, IL, 60601
  • United States

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.