We use cookies to optimise your experience on Travelzoo. By using our website, you are agreeing to allow this. For more information, see our Privacy & Cookie Policy »

Preview mode is active
  1. Home
  2. Grand Velas Riviera Maya
"One of the Riviera Maya's most sophisticated" -- Oyster.com

Grand Velas Riviera Maya

Riviera Maya, Mexico
  • This is a AAA Five Diamond resort
  • Spacious suites are a minimum of 1,100 square feet, featuring local artwork, Jacuzzi tubs and free Wi-Fi
  • Private terraces overlook mangrove and jungle reserve or crystalline ocean
  • This hotel is one of TripAdvisor's 2015 Travelers' Choice selections
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees


Carretera Cancun Tulum Km. 62, Municipio de Solidaridad
Playa del Carmen, Quintana Roo, 77710
Mexico Map & Directions
This deal isn't available for your selected dates.
You can still book one of the great rates below for your stay:
We're sorry, there are no Member Rates with Extras available for your selected dates.
You can still book one of our other great rates or change your search.

More Room Types

Described by Lonely Planet as "the mother of all beach resorts," the Grand Velas Riviera Maya is a sprawling, gorgeous property set against pristine, sugary beach and surrounded by protected jungle and mangrove reserves. Though large in size, this secluded resort puts a special focus on zen, boasting "one of the best spas on the coast" (Lonely Planet).

Guestrooms are massive, minimum 1,100 square feet, complete with Jacuzzi tubs, private terraces and a wealth of local artwork adorning the walls. Though TripAdvisor reviewers give high praise for the rooms, the 75,000-square-foot spa and the luxurious pool complexes, the highest praise is reserved for the eight restaurants. Travel + Leisure recommends the osso buco at Frida.

For guests looking to pair pampering with activities, there are a wealth of watersports available at the beach, and a short distance away guests can hit a few balls at the El Camaleon Golf Club or explore the Tres Rios Ecopark.

From the press:
  • "The real treat at the Grand Velas are the restaurants" -- Travel + Leisure
  • "Set on over 80 acres of mangroves that meet a postcard perfect beach of white sand and turquoise waters" -- Oyster.com
  • "Marble-floored rooms put other so-called luxury properties to shame" -- Lonely Planet 


  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Nightlife / entertainment
  • No pets allowed
  • Spa
  • 100% smoke-free
  • Sauna
  • Steam Room


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Butler service
  • Chauffeur service (fees apply)
  • Complimentary shuttle service
  • Concierge service
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Shuttle service (fees apply)
  • Business center
  • ATM
  • Complimentary shoe shine service

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station
  • Smoking-rooms available


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)
  • Internet access


  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)


  • Complimentary parking
  • Complimentary valet service


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm. Minimum age required to check in: 18.


  • Standard checkout time: 12pm.

Children and additional guests

  • Adults only, children are not allowed in the Grand Class.


  • No pets allowed.


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • • Stays crossing New Year’s will be subject to a mandatory surcharge of $170USD per adult.
    • For arrivals from December 29th, to Dec 31st, a mandatory surcharge of $170USD per adult will apply.
    • Children are subject to $75USD per child (4-16 years) regardless the minimum stay.
    • A minimum of a 7 nights-stay is mandatory for stays checking in on December 23rd, 24th, 25th, 26th 27th and 28th.
    • A minimum of a 3 nights-stay is mandatory for stays checking in on December 29th, 30th and 31st.

Getting there

This hotel is 35 minutes from the Cancun International Airport. Guests can book an airport shuttle service for $60 one way. 


  • Carretera Cancun Tulum Km. 62, Municipio de Solidaridad
  • Playa del Carmen, Quintana Roo, 77710
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.