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"Reigning monarch of luxury resorts" -- Frommer's

The Ritz-Carlton, Cancun

Cancun, Mexico
  • Stay at a AAA 5-Diamond resort hotel located directly on the beach
  • Plush guestrooms have goose down duvets and marble bathrooms
  • Try cooking lessons at the on-site Culinary Center with chefs from the hotel
  • Retreat from the excitement of Cancun with a relaxing treatment at the on-site spa 
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees


Retorno del Rey No. 36
Cancun, 77500
Mexico Map & Directions
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A rarity for the area, The Ritz-Carlton, Cancun boasts a AAA 5-Diamond rating for its beachfront accommodations. 

The elegant guestrooms at this hotel all have private balconies or terraces with views of the water, iPod docking stations and Wi-Fi. Tuck in under a plush, goose-down duvet after a day or relaxing on the beach or at the pool, or after exciting activities organized through the hotel concierge. While at the resort, try a yoga or fitness class in the on-site fitness center. 

Seven options for dining are on-site, including private dining in an intimate beachside Casita to a Sushi and Ceviche bar. Guests can even take cooking lessons at The Culinary Center with a chef from the hotel. The spa is a sancuary from Cancun's bustle, and serves a range of treatments inspired by the Mayan roots of the postcard-like area. 

From the Press:
  • "While surrounded by an ever-growing cadre of worthy pretenders to the throne, this reigning monarch of luxury resorts is still the one to beat" -- Frommer's
  • "The seven restaurants here are uniformly excellent" -- Fodor's
  • "The resort's romantic and luxurious vibe is ideal for couples looking to splurge" -- Oyster.com


  • Kids' club
  • Newspaper / magazines
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Pool bar
  • Sauna / Steam Room
  • Tennis courts
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Slippers


  • Valet service (fees apply)
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm


  • Standard checkout time: 12pm


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Pets not allowed Check-in time starts at 3pm Check-out time is 12pm

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

    Know Before You Go

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: USD 33 for adults and USD 16 for children (approximately)
    • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 15 per night (rates may vary)
    • Fee for wireless Internet in public areas: USD 18 per day (rates may vary)
    • Airport shuttle fee: USD 150 per vehicle (roundtrip)
    • Valet parking fee: USD 20 per night
    • Rollaway bed fee: USD 100.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Retorno del Rey No. 36
  • Cancun, 77500
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.