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"Service is second to none" -- Fodor's

Royal Hideaway Playacar

Playa del Carmen (all areas), Mexico
  • Luxury adult-only resort on the beachfront, five minutes from Playa del Carmen
  • Regularly features on Travel + Leisure's 'Top 500 Hotels of the World' list
  • Try kayaking, windsurfing, water aerobics, or swim in one of the six pools
  • Multitude of restaurants,including the award-winning Azia restaurant

Member rates available


Lote Hotelero 6
Playa del Carmen, 77710
Mexico Map & Directions
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More Room Types

A regular fixture on Travel + Leisure's list of the best hotels in the world, the Royal Hideaway Playacar is an adult-only 5-star resort, just five minutes’ walk from the touristy Playa del Carmen and a 45-minute drive from Cancun. There are activities, restaurants and pools galore here -- Condé Nast Traveler is especially impressed, noting that "too much of a good thing - as Mae West maintained - can be wonderful".

Guests can try their hand at any number of sporting activities, including kayaking, windsurfing and water aerobics, or relax by one of the six pools or on the palm-fringed beach. For dinner, there are six restaurants to choose from, ranging from the romantic Palazzo Italian restaurant, Spices, which serves Mexican and Caribbean food, and Club Royale, a tiered auditorium dining room with weekly dinner shows. Particularly well regarded is the Pan-Asian Azia restaurant. There’s also a spa, complete with steam room, sauna and gym.

The rooms are spacious and open onto terraces overlooking the gardens or ocean. All are decorated in Spanish style, with dark-wood furniture, air conditioning and marble floors. A coffee maker and a mini fridge are provided and guests are greeted with a fresh fruit basket in their rooms on arrival. The Duplex Suites are spread over two floors with ample living space and a king-size bed.

From the press:
  • "Service is second to none" -- Fodor's


  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Roof terrace
  • Sauna / Steam Room
  • Tennis courts
  • Nightlife / entertainment
  • No pets allowed


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Butler service
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries


  • Complimentary parking
  • Complimentary valet service


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm.


  • Standard checkout time: 1pm.

Children and additional guests

  • This is an adult-only resort, children under 13 are not permitted.


  • No pets allowed.


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Guests booking the Travelzoo rate for stays 3 nights or longer will receive up to $200 in resort credits. The credit breakdown is as follows: $100 towards private dining at the Chef's Table for two, two $25 vouchers towards premium wine, one $50 spa credit. All credits are per stay.

Getting there

It's just under an hour by taxi from Cancun Airport and the centre of Playa del Carmen is about 10 minutes' drive away. Valet parking is available at the resort.


  • Lote Hotelero 6
  • Playa del Carmen, 77710
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

agents available 24 hours

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in GBP) is an estimate based on today's currency exchange rate.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.