What are Travelzoo Local Deals™?

Local Deals offers you outstanding deals at discounted prices from top-quality local businesses, including spas, restaurants and destination hotels.

Making a purchase is simple. Once you’re ready to purchase a voucher, click on the "Buy Now" button. If you already have an account with Travelzoo, you can purchase with just one click. Or, simply follow the instructions online to register and enter your billing details. Once your purchase is complete, we'll charge your credit/debit card and send you an email confirmation and a voucher. Vouchers are also stored under "My Vouchers" on the Travelzoo website and can be printed at any time. The charge will appear on your credit card statement as "TRAVELZOO".

Once you have your voucher, follow the booking instructions noted. In some cases you can just show up whenever you like. Check the fine print for special instructions before you redeem your Local Deal and we recommend you call the merchant as soon as possible to get the dates that you require.

You have 7 days to ask for a refund if you wish to cancel your order. Vouchers noted as non refundable or a date-specific event are non refundable. Please read our full Terms of Sale for more information.

At this time only online ordering is available. If you have a question before you get started, please contact our Customer Support Team.

Access to all of Travelzoo's content is free for subscribers. To become a subscriber, sign up here or just register when you purchase your first Local Deals voucher.

We accept Master Card, Visa, American Express and Paypal. We do not charge you a fee for debit or credit card use.

Sometimes there is a problem processing your credit card, or the billing address you entered does not match your account details on file with your bank (For instance, have you moved recently or changed marital status?). It could just be a typo, or a number was incorrectly entered (Hint – don’t put dashes or spaces when you enter your credit card number). Our system will immediately notify you if there's a problem at the time of purchase. Re-enter your details (check all the fields carefully) and try again. If it still doesn’t work, send us an email or give us a call.

If you have forgotten your password, please click on the "Forgot Your Password" link in "My Vouchers" and enter the email address you used to subscribe. We will then send you a new password, which you can use to log in. If you do not receive your email, please check your spam folder and ensure the email address is spelled exactly as it was as when you subscribed.

Availability is always subject to change, and is based on the merchant’s availability, so we recommend that you contact the business as soon as you have purchased your Local Deal to confirm the dates you wish to use your voucher are available.

Yes, subject to the terms and conditions of the offer. You can print a Voucher and give it to someone else like a traditional certificate or gift card. Unless the fine print specifically states otherwise, feel free to give Travelzoo Local Deals vouchers as gifts, or if you can’t use it before the expiry date, give it to a friend or family member.

We often are asked if restaurants have vegetarian or gluten free options or if the hotel accepts pets or if the spa can take bookings of more than eight people. Wherever possible, we try to disclose as much information on the deal page on our website; if the answer you require is not there, then we recommend calling the business for clarification. You’ll find the contact details on the deal page and your voucher.

We are not able to make a booking for you or advise you on availability. We recommend that once you have purchased your Local Deal to call the business as soon as possible to make a booking. All dates are subject to availability.

Each Local Deal has a limited redemption window (typically six months, but it could be more or less than that). Each deal has an expiration date (listed on the deal page before you buy and on the voucher). We recommend you call the business to make your reservation as soon as possible, for example, weekend dates always go very quickly. Remember you only have 7 days after the date of purchase to ask for a refund in case your desired dates are unavailable.

Vouchers are stored under "My Vouchers" on the Travelzoo website and as long as your voucher is active (unused, not refunded) it can be printed from this page at any time up.

We offer full refunds within 7 days of purchase, so if you change your mind and no longer want a voucher, please let us know. Login to your "My Vouchers" page and if your voucher is eligible for a credit, you can cancel your voucher online. After 7 days, we are not able to offer returns or refunds. On date- specific events or when noted as non refundable all sales are final, no returns or exchanges are permitted. Please see our Terms of Sale for more information.

If a business closes down before the redemption window for your voucher expires, you will receive a full refund. Travelzoo serves as an agent in recommending the merchant or local business. Travelzoo makes no warrants and does not accept liability for business failure. Please see our full Terms of Sale for more information.

You must redeem your voucher before the expiry date specified on the voucher. After the expiry date, you are no longer able to redeem it for its promotional value (the advertised deal), however, you are eligible to use the amount you paid for the voucher as a credit with the merchant. This value, also called face value or base value – never expires, according to applicable law. No refunds will be issued for expired vouchers. See our full Terms of Sale.

We are not able to change your order once you make a purchase (add vouchers or remove vouchers, change the name on a voucher or change dates). If you would like to cancel your voucher, please call us within 7 days of making your purchase. After 7 days, no refunds can be issued.

Travelzoo Local Deals vouchers lose their promotional value after the expiration date listed on the voucher, but in many states, local law allows you to still redeem it at the price you paid. For example, if your voucher was a $20 voucher for $40 of stuff, you can't redeem it for $40 after the expiration date, but you may still be able to use it for $20 at the local business. To find out, just contact the local business directly at which you want to use the voucher.

Go to "Manage Your Free Subscriptions" here and enter the new address where you’d like to receive email.

Each deal has unique guidelines, set by the local businesses where you can buy the goods and services. Pay close attention to them before you buy; that's why we put the fine print up on top, rather than buried in actual fine print. These little details usually refer to things like dates when the deal is not available, how many deals you are allowed to purchase or redeem and whether or not the deal can be combined with any other offers.

Most travel deals aren't booked directly through Travelzoo unless you actually purchased a voucher on Travelzoo’s website. A good test is to take a look at the company that actually charged your credit card. If it's a travel or entertainment company other than Travelzoo, you'll need to contact them directly. If you see Travelzoo on your bank card statement, then you likely bought one of our Local Deals and we'll do our very best to help you.

In order to receive deals from Travelzoo, just let us know your email address and zip code. We have over 26 million subscribers worldwide. Please review our Privacy Policy and be assured that we take your privacy and data security very seriously.

We work with CyberSource to process credit card information, CyberSource is owned by Visa International and is one of the largest payment transaction companies on the Internet. Your credit card and billing information is recorded via fully encrypted Secure Socket Layer connection (SSL). This and your other personal information are safe and secure and will only be used for your intended purpose. We comply with industry leading security and privacy standards and are registered with Trustee. For details, see our full Terms of Service and Privacy Policy.

Contact us! We'll respond to you as soon as possible.

If you have a question we haven't answered or just want to leave a comment, email us at localdeals@travelzoo.com, or call 1-877-665-0000, Monday-Friday, 8:00 a.m. - 8:00 p.m. CT.