> From the Deal Experts > Troubleshooting Tips From Our Trusty Test Booking Center

Troubleshooting Tips From Our Trusty Test Booking Center

Our Test Booking Center is made up of a dedicated team of 11 people who are constantly checking the hot travel deals that arrive in your inbox every week. We work tirelessly to ensure that all of the deals on our site and in our Top 20 newsletter are easy to book and at the price listed. If you encounter any problems when trying to book a deal online, here's a handy checklist to help:

  • Make sure you are using the most up-to-date version of your web browser.
  • Type the promo code into the designated box instead of cutting and pasting. This lessens the risk of the promo code being rejected due to extra characters or spaces showing up in the box.
  • Double check the deal’s availability and blackout dates to make sure your travel dates fall within the valid travel period.

Many of our deals have both online and phone booking. You may want to take advantage of the phone booking if you want some extra assistance. If all else fails, email us and let us know about your problem and we’ll do everything we can to help.

 

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Tips by
Erin

Deal Expert, Chicago
Thursday, August 5, 2010
See more Tips from
Erin Colletti