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Queens Hotel Cheltenham MGallery Collection

Cheltenham, United Kingdom
  • The impressive neo-Classical hotel building retains many period features
  • The Daily Telegraph included it in its guide to Gloucestershire's best hotels
  • The hotel has an enviable location, overlooking the Imperial Gardens
  • There is a smart restaurant & a bar that serves more than 20 different types of gin
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees


The Promenade
Cheltenham, GL50 1NN
United Kingdom Map & Directions
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One of the first purpose-built hotels in Europe, Queens Hotel Cheltenham MGallery by Sofitel offers a historically significant place to stay in the heart of Cheltenham. The hotel first opened in July 1838 and has seen its fair share of eminent guests, including Sir Arthur Conon Doyle and Edward Elgar. It's been Grade II listed since the 1950s and retains many period features, including an impressive Georgian staircase.

The hotel has elegant contemporary interiors, including original wallpaper designed by Augustus Pugin (famed for his work on the Palace of Westminster). It overlooks Imperial Gardens -- site of Cheltenham's literature and art festivals -- and is a few minutes' walk from the centre of Cheltenham, as well as the fashionable Montpellier district's boutiques, bars and restaurants. It's also well placed for visiting pretty Cotswold villages and market towns such as Bourton-on-the-Water and Stow-on-the-Wold, which are both within 30 minutes' drive of the hotel.

The hotel's restaurant uses fresh ingredients from artisan producers and local farms, while the bar serves a separate menu of soups, sandwiches and pub favourites, as well as cocktails and more than 20 different types of gin. Breakfast is served in the Orangery, and meals can also be taken in the garden in fine weather.

The 84 rooms and suites have free Wi-Fi and comfortable beds with crisp Egyptian cotton sheets. Upgraded Deluxe rooms and suites are more spacious and have extras such as Nespresso coffee machines.  

From the press:
  • "Its 84 bedrooms are large and stylish, its staff charmingly enthusiastic, its food celebrates the best of the Cotswolds." -- The Daily Telegraph


  • Bar
  • Restaurant
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning

Room amenities

  • Air-conditioning
  • Mini bar
  • Safe


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Hair-dryer


  • Parking (fees apply)
  • Valet service (fees apply)
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 2pm


  • Standard checkout time: 12pm


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Pets not allowed Check-in time starts at 2pm Check-out time is 12pm

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

    Know Before You Go

    • A resort fee is included in the total price displayed.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for full breakfast: GBP 17.50 per person (approximately)
    • Self parking fee: GBP 12.00 per night (in/out privileges)
    • Valet parking fee: GBP 12.00 per night
    • Late check-out fee: GBP 20.00

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Mandatory Fees and Taxes

    The charges below are included in your overall room price:

    • Resort fee

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Getting there

Bristol Airport is around 50 miles from the hotel. From the airport there are regular bus services to Bristol Temple Meads, where you can connect with rail services to Cheltenham Spa railway station, which is about a mile from the hotel. A taxi from the station to the hotel will cost around £5, each way. Car parking at the hotel costs £12 per night.


  • The Promenade
  • Cheltenham, GL50 1NN
  • United Kingdom

Customer Service

Prefer to book over the phone?

Tel: 1-877-966-0000

Mon-Fri 9am-9pm ET, Sat-Sun 12pm-8pm ET

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in CAD) is an estimate based on today's currency exchange rate.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.