Sharing the iconic Water Tower Place with some of the most exclusive restaurants and shops in the city, the Ritz Carlton Chicago has perched like a marble and glass crown above the Magnificent Mile for over half a century. In 2015, extensive renovations began on the property’s public spaces and guest rooms and parts are still being refashioned.
With wide views of the lake or city skyline, large windows allow lots of natural light into all guest rooms highlighting the blue and pewter topaz palettes and marble bathrooms. Thoughtful extras like terry robes, slippers, twICE-daily maid service and plush bedding make even the most basic rooms feel luxurious. Suites feature additional niceties like walk-in closets, baby grand pianos, dining and living room areas, two-story apartment-style layouts with spiral staircases and panoramic views from the hotel’s top floor. Those staying in Club Level rooms have exclusive access to an elegant breakfast, all-day refreshments and a concierge in the property’s new 2,600-square-foot lounge. Children are treated to kid-sized robes, tear-free toiletries and visits from the candy man, touring the hallways with a cart teeming with sweets.
Guests have access to the hotel’s new fitness center with cardio machines looking out at Lake Michigan from behind floor-to-ceiling windows. Yoga, Zumba, Pilates and more exercise classes are offered for $20 per guest. The property’s pool will be closed for renovations Nov. 25 – Feb. 8. The updated spa features a long menu of treatments including anti-aging facials and neck massages to relieve tension.
On the hotel’s twelfth floor, deca RESTAURANT + BAR and its adjacent Art Deco cocktail lounge serve updated brasserie cuisine like filet mignon and lobster, earning a Michelin Bib Gourmand award in 2014. In summertime, the rooftop bar is packed with hotel guests and Chicago’s social elite. On humid days, the alfresco bar offers sundaes at an ice cream cart.
From the press:
"The classy hotel specializes in showering guests with attention" -- Frommer’s
"Every detail is attended to at this world-class property perched atop the Water Tower Place mall on the Magnificent Mile" -- Zagat
Newspaper / magazines
Gym / fitness center
Hot Tub / Jacuzzi
Sauna / Steam Room
24-hour front desk
Baby-sitting service on request
Currency exchange / ATM
Express check-in / checkout
Laundry / dry cleaning
Room service (limited hours)
Safe in reception (fees apply)
Iron and ironing board
Pay-per-view / movies on demand
DVD / CD player & library
Wi-Fi in guest rooms (fees apply)
Parking (fees apply)
Valet service (fees apply)
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Standard check-in time: 3pm
Standard checkout time: 12pm
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Pets allowed Check-in time starts at 3pm Check-out time is 12pm
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: USD 4 for adults and USD 26 for children (approximately)
Self parking fee: USD 48.00 per day
Valet parking fee: USD 67.00 per night (in/out privileges)
Pet fee: USD 100 per pet, per stay
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and Closures Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
The hotel is 15 miles from Midway International Airport and 18 miles from O'Hare International Airport. Guests can expect to pay approximately $45-$50 in cab fare to reach the destination.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
You will pay the hotel in the hotel's local currency. The rate displayed (in CAD) is an estimate based on today's currency exchange rate.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.