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  2. El Dorado Casitas Royale by Karisma - Adults only
"#16 of 362 Riviera Maya hotels" -- TripAdvisor

El Dorado Casitas Royale by Karisma - Adults only

Playa del Carmen, Mexico
  • This is the tranquil adults-only section of upscale mega-resort El Dorado Royale, a beachfront all-inclusive in Riviera Maya
  • Guest rooms are large and luxe and have exposed wood beams, private balconies, two-person hot tubs and outdoor showers
  • Tons of on-site fitness activities, including yoga, kayaking, tennis, biking, snorkeling and a top-notch fitness center
  • Seven restaurants and a dizzying number of bars (including swim-up bars) make this a solid all-inclusive option
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees

Location

Km 45, Carretera Cancún - Tulum
Playa del Carmen, 77710
Mexico Map & Directions
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The El Dorado Casitas Royale, by Karisma is not unlike an oasis; located within the a sprawling expanse of the El Dorado mega-resort in Riviera Maya, this secluded adults-only section of the property is quiet and tranquil, attracting older, more sophisticated guests.

Though technically not casitas, guest rooms are large and luxe, with exposed wood beams, private balconies and two person hot tubs. An unusually high fee for Wi-Fi is annoying, especially considering it’s not terribly cheap to stay here.

Guest who opt for the all-inclusive option can dine at seven restaurants or hang out at a dizzying number of bars, including swim-up bars. The pools are fantastic, which is a good thing because the beach is a bit rocky. Though guests can snorkel, kayak and paddleboard at the El Dorado’s main beach too, which is better.

From the press:
  • “One of the best luxury hotels in Riviera Maya” -- Oyster.com

General

  • Tennis courts
  • Spa

Services

  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)

Bathroom

  • Separate shower

Parking

  • Complimentary parking
  • Complimentary valet service
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Check-in

  • Standard check-in time: 3pm

Checkout

  • Standard checkout time: 12pm

Cancellation

  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed. Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

    Know Before You Go
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.

    Fees

    The following fees and deposits are charged by the property at time of service, check-in or checkout.

    • Fee for in-room wireless Internet: MXN 184 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): MXN 510.00 per week (rates may vary)
    • Fee for wireless Internet in public areas: MXN 184 per day (rates may vary)
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Getting there

This hotel is about 25 minutes from the airport. Cab fare will cost approximately $35 one-way.

Address

  • Km 45, Carretera Cancún - Tulum
  • Playa del Carmen, 77710
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: 1-877-966-0000

Mon-Fri 9am-9pm ET, Sat-Sun 12pm-8pm ET

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in CAD) is an estimate based on today's currency exchange rate.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.