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  2. Banyan Tree Mayakoba
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees

Location

Carretera Federal Chetumal-Puerto Juárez Km. 298
Playa Del Carmen, Quintana Roo, 77710
Mexico Map & Directions
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More Room Types

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Roof terrace
  • Tennis courts
  • Spa

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Currency exchange / ATM
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Kitchenette in some rooms
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes
  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)

Parking

  • Complimentary parking

Accessibility

  • Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Check-in

  • Standard check-in time: 3pm. Minimum age required to check in: 18.

Checkout

  • Standard checkout time: 12pm.

Children and additional guests

  • Children 12 years old and younger are free staying in parents' room using existing bedding. Please note that extra child does not include breakfast buffet and supplement charge will apply as below: - Extra child 0 to 5 years of age will enjoy complimentary breakfast buffet in the Oriente Restaurant. - Extra child from 6 to 12 years of age will enjoy 50% off the regular breakfast buffet rates in the Oriente Restaurant. Crib available on request and in the Luxury Pool Villa, Sanctuary Pool Villa, Spa Pool Villa, Sanctuary Two Bedroom Pool Villa, Oceanclub Two Bedroom Pool Villa, Three Bedroom Oceanfront Pool Villa, Golf View Residences only; free of charge for children under 2. Extra person/ extra bed surcharge applies of US$150 subject to 19% taxes and 15% service charge per person per night.  Charges will added to your bill at the hotel.

Pets

  • No pets allowed.

Cancellation

  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Address

  • Carretera Federal Chetumal-Puerto Juárez Km. 298
  • Playa Del Carmen, Quintana Roo, 77710
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: 1-877-966-0000

Mon-Fri 9am-9pm ET, Sat-Sun 12pm-8pm ET

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in CAD) is an estimate based on today's currency exchange rate.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.