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"Modest and relaxed" -- DK Eyewitness

Krystal Cancun

Cancun, Mexico
  • Modern and immaculate, this hotel beside Cancun's night clubs offers a serene and low-key vibe
  • All-inclusive meal plan options are available 
  • On-site restaurants mostly specialize in local fare, but buffets and lounges are also available
  • The interiors are a bit sterile and lack local character but the pool area and day beds that line the beach feel like vacation
  • Quality Checked by Travelzoo
  • Best Rate Guaranteed
  • No Booking Fees


Paseo Kukulcan km 9, lotes 9 y 9A
Cancun, 77500
Mexico Map & Directions
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More Room Types

The Krystal Cancun is located right beside the legendary clubs and lively atmosphere of Cancun -- but through its front doors, a calmer vibe takes over with white marble floors and a relaxed style. 

Most guest rooms at this hotel have views of the lagoon or ocean. Guests on the all-inclusive plan receive all meals, drinks and snacks, including afternoon treats by the pool each day. The resort has several restaurants specializing in Mexican fare, and several lounges and buffets are also available. 

Step out from the hotel to explore the swath of white sand right beside the hotel. Or stay at the resort and take a dip in the pool, work out in the fitness center or treat yourself to massage and aesthetic services at the spa. Many venues for partying and meeting fellow travelers are in the immediate area.

From the Press:
  • "More modest and relaxed in style than the biggest resort hotels, the Krystal has an especially attractive terrace and pool area above the beach" -- DK Eyewitness


  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Sauna / Steam Room
  • Nightlife / entertainment
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Complimentary parking
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 3pm


  • Standard checkout time: 12pm


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details

  • Pets not allowed. Check-in time starts at 3pm. Checkout time is 12pm.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

    Know Before You Go
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.


    The following fees and deposits are charged by the property at time of service, check-in or checkout.

    • Fee for buffet breakfast: MXN 230 per person (approximately)
    • Airport shuttle fee: MXN 400 per vehicle (roundtrip)
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Getting there

A taxi from the Cancun Airport will cost approximately $40 and take 22 minutes.


  • Paseo Kukulcan km 9, lotes 9 y 9A
  • Cancun, 77500
  • Mexico

Customer Service

Prefer to book over the phone?

Tel: 1-877-966-0000

Mon-Fri 9am-9pm ET, Sat-Sun 12pm-8pm ET

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

You will pay the hotel in the hotel's local currency. The rate displayed (in CAD) is an estimate based on today's currency exchange rate.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.